My experience here was odd to say the least. Walking in the lobby was small, but welcoming and the staff was friendly. The walk to the quiet room and adjoining changing room really felt like walking through a refurbished office building. The changing room and quite room and very small and didn't have a comfortable feel to me. The 60 minute massage I booked started on time, but it was just okay. This is the first time I've ever had a massage that didn't use warm lotion nor wrap my feet with warm towels. Honestly, the entire experience and building felt chilly the whole time I was there. I noticed at the end of my massage that the thermometer in the room read 68 degrees, yikes! I also was confused because of conflicting signage regarding cells phone. One sign said "discouraged" in the quiet area and another sign said "not allowed". Either way, while I understand "respecting other's relaxation" for some of us part of relaxing and renewing is scrolling social media and reading on our KindlKindle apps because we are too busy during the week. Overall, I felt very awkward most of the time I was here. read more

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Great massage services for the price! Every massage therapist I've had has been professional and skilled. They do a great job of asking what I'm looking for at the beginning and checking in to ensure the service is meeting my needs. I'm either looking for relaxation or deep pressure to work out knots, and they are responsive in both cases. read more

I booked a 100-minute massage expecting something exceptional given the high price, but unfortunately, it didn't live up to the cost. The massage was just okay--nothing particularly memorable or unique about the technique or experience. For the price point, I was hoping for more. There was nothing to set it apart from a routine massage at a much lower price point. Disappointing overall. But the setting was nice and the staff were very courteous. read more

Received a giftcard so decided to schedule a couple's massage. There's no way to do this online so I had to call in, but we got our spot. You check in at the front and fill out a form to choose your experience, including talking levels, music, and lotion scent. You are walked to the back where there are gendered lounges. You can change into provided robes and sandals and store your clothes and valuables in the provided lockers. You wait in a dim room to relax a bit and the massage therapists call you to your room. After the massage, you get a choice of water or tea, and can stay in the lounge for as long as you like. Overall, i had a good experience. Our massage therapists did a fairly good job and I love the relaxing lounge area, locker rooms and the provided robes. My only complaint is that we did hear doors slamming during our massage, which is why this spot is 4 stars instead of 5. read more

My mom had the best time here after a long flight with sore muscles. She adored the woman that massaged her as well. My mom has really sensitive body issues that make massages not great for her, but that was not the case here. Also, I'm new here and really enjoyed the receptionist that helped me make my mom a same day appointment. I'm not sure of her name, but we chatted about how she is new ish to Minnesota from Texas and gave me some great pointers and was professional all at the same time. I'm excited for my turn. read more

I had received a gift card from a friend for a massage and was a little nervous for my first massage ever. Had booked a deep tissue full body massage with Elle and I hadn't realized my shoulders were able to sit lower on my body until after our session. Elle was super awesome with the massage and very informative on everything she was doing as well as educating myself for further care on my body. I would highly recommend this place as well as my masseuse and will definitely be coming back:) read more

Went to Spavia for the first time this past Sunday for an Ultimate Hydraderm facial. It was my first ever facial. I've been dealing with some minor acne and wanted a little extra help. The experience checking in was simple and painless. I filled out some information about the experience I was looking for and my skincare history. After that I was brought back to the ladies changing area. There was a locker set up for my belongings with a luxe robe and slippers for me to change into. From there I went to the ladies waiting area where there was snacks, beverages and heated neck pillows to relax with until the tech brings you back. For the Facial, my tech was awesome. It was the total relaxing experience through out. By the time it was over I was ready to take the loveliest nap. Overall l, the experience was lovely and I would definitely return for another service. Only thing I would change is some instruction before and after the facial on what to do/not to do. read more

This place is amazing! It's truly a retreat with a designated area for both women and men where you can relax before and after your service in the cozy robes they provide. There is complimentary tea (wide variety) and snacks, warm neck wraps and variety of books. They ask prior to service via online forms what kind of scent you want, what type of music you prefer, and your shoe size they have the right footwear for you. I had a massage with Ryan and it was amazing! He focused on my problem areas and used the right amount of pressure. He let me relax and didn't force conversation. I had a facial with Kristine and she was pleasant and did a good job of explaining what to expect. My skin feels amazing! They did not try to uncomfortably sell product to me afterwards but gave recommendations via paper that I could digest. read more

Spavia Day Spa - Maple Grove - Skin Care Near Me - Maple Grove, Minnesota

Terrible staff and customer service. Made a last minute appointment, but when I arrived they could not find my gift card. I went in twice to try to fix this situation, they made no effort were rude and did not care. A week later they decided to charge me a 65$ no show fee. This is their error. They stole my money. There are multiple bbb complaints about them. DO NOT go here. They ruined a Christmas gift I was looking forward to. read more

As a birthday gift, my bestfriend got me a hot stone massage. That was basically all that i wanted for my bday was a massage and this is the place that she frequents. Honestly I'm never in twon for my bdays, but do get massages and i wanted a true spa feel. You know, robes, slippers, cucumbers for your eyes lol, resting room, etc. This place had that, minus the cucumbers. It's located in Maple Grove... for me, that's a hike living dtwn Mpls, but a free massage is worth it! There's ample parking, they have a lot, it's positioned in what feels like a suburban strip mall. I parked right in front of the door, it was very cold that day. I was checked greeted, checked in and had to use a tablet to complete a questionnaire of some sort re: scents i like, problem areas I hve for the massage, etc. My massage was with Rose and thoroughly enjoyed it. She had the strongest hands and had the audacity to be so petite! i was amazed. I could have gone to sleep on her. It was amazing. Afterwards they provide you with water or tea and take you a calming room, where it's dimly lit, waterfall music is playing in the background and it's very calming to say the least. when you're all done, you go back to the locker room, get your things from the locker, re dress and head to the front to pay for your service. It was very enjoyable and i will be visiting Rose again! Go check her out! Tell her Tawanda and Angie sent you. read more

Wow best massage I've ever had in my life!!!! Not only in the salon gorgeous but the staff is extremely friendly as well. You get a full relaxation treatment here and they treat everyone like royalty. The spa is cozy, extremely clean and honestly the best set up I've ever seen. You get a locker for your things and a super cozy robe while you wait for your appointment. I had a 60 minute massage with Peggy and it was honestly the BEST!!! She was so detailed and the amount of pressure was just right. I cannot wait to be back, I definitely found my new spot!!!! Highly highly recommended, telling all my family and friends too read more

Found them through Groupon. This place is amazing. The deep tissue massage was very much needed. I didn't realize how tight my neck/shoulders were until the session was over. Great pressure, great technique, and hot towels. Oh boy was it tense, but afterwards I felt so much relief. Really enjoyable experience, Cannot recommend enough. Ask for Marie, she's fantastic! read more

The services and the specialists are lovely. Too bad their head office is incredibly unorganized and rude. I made an appointment for my cousin as a gift and she enjoyed the service, so much so that she booked an appointment. As stated in the email, they missed a step and in creating her an account, put my card on her account AND charged it! I received no apology. I'm disappointed to say the least at this clear breach of my privacy and the callous attitude toward their specialist. Shame! read more

Spavia Day Spa - Maple Grove - Not an apology any where in sight! - Skin Care Near Me - Maple Grove, Minnesota

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A couples massage in separate rooms because "we some how over booked the room. I called and told them I was running 10 min late, they said "no problem see you when you get here" then they waited till i was laying on the table to tell me my Hands on was going to be half the time I booked yet I was still charged full price. I would not tell a friend to go pay $300 for two 30 minute massages. read more

Whew, where do I start? First, the atmosphere and ambiance of the Spavia is perfect. You get greeted and then walked back to a room where you change into a robe and slippers. When you've finished changing, you walk into the comfortable waiting room until you're greeted by your person. So relaxing. Second, Jody was my massage therapist. She has really good energy. She's very intuitive. When I tell you that I've never felt this great after a massage... Sis/Bruh.. I've never felt this great after a massage and I've gotten plenty. I got the Deep Tissue full body massage and she got in all the places that needed attention. My neck, my back, my feet... I mean I drove home feeling on top of the world and still do. Great service, great ambiance.. This place is legit. Like the Terminator says, "I'll be back" read more

My deep tissue massages with Elle are amazing! I have gone in with constant upper body pain, and she has released the tension successfully. She really focuses on the pain points, and had me walking out of there feeling so relaxed. read more

Went here today for girls relaxation day with my sister and my cousin. My massage with Ashley was AMAZING. My feet, back and neck feel so good afterwards. I cannot wait to go back. The whole spa was so clean and inviting and most of all, relaxing. The robs and sandals are an awesome touch. Such an awesome day. read more

This is a relaxing retreat filled with many staff and massage therapists who enjoy the work they're doing. The care about the guests and I'm always pleased with the service. read more

I've had massages from everywhere you can think of wellness centers, spas, chiropractic offices and nothing compares to this place. The moment you walk in to the end of your service you will feel so relaxed! I highly highly recommend Jamel, not only does he do an amazing job with his technique, he always gives you amazing tips for stretching. If you are looking for some serious relief from tense muscles, you should definitely come here and see Jamel! read more

Very good massage, very bad front office. I had a Visa gift card that I wanted to use for my massage and was told they would not accept it because they have to pay a 5% fee for accepting the card. The front desk person said she could put the amount toward my purchase but would not run the card, instead the gift card would be given to the owner to use elsewhere so they didn't lose money accepting the gift card. I tried one more time after being given SpaFinder gift card, which Spavia accepts and advertises on the SpaFinder website. They wouldn't accept the gift card to be put toward me purchasing a monthly membership and they wouldn't take it to be used as full payment of my massage (gift card was in the amount of $10 over the price of the massage). Said they lose money accepting them. Yet, they chose to participate in the Spa Finder program, but really don't want anyone to use their gift cards at their spa. Was told even if I brought in a $200 gift card and my massage was only $100, they keep the other $100 of the gift card and it cannot be put toward a future massage. (My friends and family know I love massages so I often receive gift cards). Massage great, the rest of it, sketchy! If using any type of gift card, be aware! read more

Came here for my birthday with 3 of my friends and I was pleasantly surprised how accommodating the staff was and how they tried to make it a very special occasion, despite their limitations due to Covid. Two of us got massages and the others facials - everyone was delighted with the service that they received. I would definitely recommend Spavia - I know I'll be returning for a facial. read more

Great front office staff. I appreciated the friendly first contact phone call. It is rare these days and made an excellent first impression. I can't stress that enough. I liked the questionnaire - especially the music part. You have no idea how many places I will never return to again because I spent 90 minutes listening to music that made my skin crawl. Patty was wonderful and met all my massage goals. Thank you for the wonderful experience. I will be back! read more

Two different facial, both bad. The first one was a nice upper body massage, but not enough attention to the face. The second one was very rough, made I multiple comments. I even told her it hurt and when she attempted extraditions I couldn't believe how painful, I had to ask her to stop. Even the facial scrub was rough and the facial message. Unbelievable. Can't make this up, run. read more

All I can say is "oh my gosh"...I had a massage with Jamel and he was AMAZING! I have lower back pain and he knew exactly how to relieve the stress. His technique and level of pressure was exactly what I have been searching for in a massage therapist. He's so chill and made the overall experience the most relaxing I've ever had. Highly recommend! You won't be disappointed. read more

Really enjoyed my experience here. I got a facial done with Lindsey and she was amazing! I loved how she explained everything she was doing and made the environment very zen. My skin is back to looking great! read more

I was quite disappointed. She only applied extraction on two spots on myself, while leaving clear spots of black heads on my face. When expressing my disappointment to the front desk, they said there was nothing they could do. Also, I wasn't provide shoulder massage at all. My biggest concern was that they showed a lack of concern for losing further services in the future. I hope when they read this review they make it a point to make things right. read more

This was an excellent experience the staff were incredible. The environment was relaxing, clean, professional and exactly what i needed. Anissa was great she explained the facial and wrap perfectly. I would definitely schedule with her again. If your needing a reset or just a day for self-care this would be a great place to go read more

Jody was amazing!!! So knowledgeable with my pressure points and I was so relaxed during my massage . The Spa itself is gorgeous inside they have a locker for you to put all your belongings in and have plush robes available. Overall awesome experience and highly recommend. read more

Unfortunately this spa does not work with their customers very well. I was a new customer getting used to the online booking system and I needed to change an appointment, which I thought I did, even received a confirmation email showing that I tried to change it. Then the day of my old appointment, the spa called saying they had to charge me half of the service since I couldn't show up. Even the manager wasn't willing to accommodate the fact that the system messed up the booking. This is not good customer service in my book, especially when there are many other places to go, which I will be doing. I do not recommend even starting business with this spa since they are unwilling to listen to their customers and accommodate simple booking errors. Too bad. read more

Called and set up a couples massage for a special occasion after researching many places and driving far to get there, at arrival they said we did not have a couple massage booked. They said the couple's room was already being used. Since we drove 40 min to get there we just decided to do separate massages and not reschedule. The massage was great, but we were disappointed we couldn't do it together. Will look elsewhere next time for couples massage. read more

This place isn't what it used to be. I tried to go back 3 times to give it another chance but I'll never go back. My last 2 massages I paid for 80min but the session was only an hour long or less! They did credit me for one of the sessions ($20) claiming the masseuse got confused. Today I walked in and the room wasn't prepared for a prenatal massage which I booked, then he took the time out of my massage to get it ready and the length of my actual massage was less than 1 hour (there is a clock in the room) but I paid for 80min. If you want quality and your money's worth, go somewhere else. read more

My main qualms at the moment are that I saw multiple guests in the spa who were not abiding by the mask rule whatsoever. Staff witnessed and did not enforce it. My massage time was also not really what it was quoted. I arrived early and was ready to go in robe prior to my appt start time. For $100 I expect to get close to 80 minutes not more like an hour of actual time worked on me. I timed it based off of my phone and the clock they had in the massage room. I'm now unsure about continuing to go here. read more

I had the signature facial by Melanie today! I have recently been struggling with some breakouts and dry/sensitive skin. This facial reset my skin and is going to help it continue to heal! Melanie was very kind and relaxing. I think she did a really thorough job. Overall this is a really amazing place. I love the private dressing rooms, robes, and the relaxing waiting room! The intake form is also very thorough; I think the wide variety of questions help make your experience even better. Melanie recommended me 2 products and I will be back to purchase them once I use up what I have already (don't want to be too wasteful!). Thank you Melanie and the rest of the staff! read more

Today I had a facial with Melanie and it was perfect! Every minute was delightful, and I loved her skillful touch as she got rid of pesky little "things" on my face! She has a lovely presence which made for a terrific experience. Spavia has terrific employees and services and I highly recommend them! read more