impossible to get appt, been trying for 2 days on hold for a total 2+ hours and still no apptread more

This is a terribly run medical clinic, at least from the front desk and scheduling side of things…read more I went in for an appt where it was determined surgery was needed. I made the appt at the desk before leaving; an appt for the end of November. I ended up being seen again in October for the same issue. Upon showing up to that appointment, I was told my appt was cancelled and that I didn't need to be seen. I absolutely needed to be seen that day, and after seeing the surgeon, he agreed. Upon leaving, I was informed my next appointment was 12/22/2022. I asked what happened to my November appt, and they said it was cancelled. I again, never canceled this appt. Now, I've been told to wait until 12/22, and my issue has again most likely gotten infected. If I was seen at my November appt, I'm confident this would have been resolved. The fact that my appointments are being canceled and given to other patients when i still need to be seen is not ok.

Thank you Heidi for a fabulous cut and color. The facility is very nice and the staff is friendly…read moreI will be back

My first experience was awesome! She listened, understood my hair type and the hair transition I am…read moregoing through. She did an excellent job styling it (despite the transition) she charged 70. Unfortunately, the lady that cut my hair that day, is not working anymore at Kai. Today another lady cut and styled my curly hair. The hair cut was ok, but she did a terrible job when styling my hair definitely she doesn't know how to style a curly hair. And she charged 80. ‍

I've had every service that JoLynn offers over the years; I've gone to her for at least 5 years now…read moreand I'm so thrilled she's on her own! She truly cares about skin and loves to educate. She even organized all of my skincare products so I have the best at-home routine!

Dr. Freed and the whole staff are all so professional and friendly. Dr. Freed is also very thorough…read moreand really cares about your health. I've spent 64 years outside and I appreciate him catching those pre-cancerous growths. The ones that were found cancerous were taken off with very little discomfort.

I went in to see Dr. Nikle last week in Maple Grove for my dry face. Both sides of my nose, my…read moreforehead, and the sides near my sideburns. She must've froze me in at least 15 different places. I thought, "here we go again nothing will happen". Ever since then I have not had any dryness on my face. she also gave me a prescription for the top back of my head and that's doing much better also. I recommend Dr. Nikle for anyone that has dry face!!

I got a spray tan done by Erica before I left for vacation. I exfoliated my skin that morning and…read moremade sure not to put anything on my skin after I showered. I showed up early and she got me in early, which was great! I planned on wearing a swimsuit but she said a lot of women go topless, so I did. Erica made me feel totally comfortable and the process was very quick and only took about 5 minutes. It was my first time going to this salon so it was 50% off and only ended up costing 20 dollars! I followed all after-care instructions and wore dark loose fitting clothes home and didn't do anything the rest of the day except lounge at home..but I still ended up with weird uneven streaks on my hands and wrists. It wasn't as bad as when I got a spray tan by a machine (mystic or norvell) and the rest of my tan looked great, but I just wish the tops of my hands and wrists looked more natural.

I had a facial with Erica/Radiant Glow and it was wonderful. It was the lunchtime lift facial,…read morewhich only took 30 minutes. But it really had a visible impact on my skin. I will definitely go back.

I came in Friday needing a last minute brow wax before an event this weekend. Esme able to help me…read moreright away and she did a fantastic job of cleaning up my brows! It's a cute salon, reasonably priced services and it was calm and quiet I'm not from the area but was running errands so I'm grateful to have found this place!

I have been going to the salon for years. The old owner Jessica was absolutely fantastic and did a…read morewonderful job. Today I went in and saw Abby, the new owner, for A $58 haircut. Not only did she chop the front of my hair off making my inverted bob a regular bob, She absolutely butchered the layering. Now I'm left with very short, choppy ugly hair that will take 1-2 years to grow back. I will need to pay someone to fix the layering and I'm left to look like a boy for months. Stay away, great clips does a better job! And the worst part is she didn't seem to care.

My daughter and I were in the last couple weeks and we saw Miranda. She was such a lovely woman…read more Very personable and listened to what we were looking for. My daughter (10) had some pink added to her hair and a trim. Turned out beautiful-she was very happy! A week later she wanted to add some tinsel and I was way overdo for a cut. Miranda did a wonderful job on both of us. I also saw (what I believe) the owner and another stylist working at the same time. Everyone there is so personable and friendly. My husband and son have been clients for forever, even when they were in Ramsey, going roughly every 3 months or so. It's a great spot with wonderful people. Anyone you see, you'll be in great hands. Thank you to Miranda, you did a wonderful job!

Daughter loved this place. The gal was young which was perfect for my 18 y.o…read more First time going there and very happy w the service

I have been going there for almost 20yrs. I loved all the stylist I have had. When my stylist…read moregoes out on leave or is moving there is always some who can o my hair the I like it and wear it.

I had a wonderful experience with Katelyn! She did an all over color and cut and deep conditioned…read moremy hair. Will definitely be going back to get my hair colored and cut there again.