Our dad spent about six months at this nursing home, and our family is truly grateful for the care…read morehe received. The facility was always very clean, which gave us additional peace of mind. From the very beginning, the staff were attentive, kind, and genuinely caring. One of our biggest concerns was the language barrier, but the team went above and beyond to make sure he was comfortable and understood. They showed so much patience and compassion in the way they communicated with him and cared for his needs. We appreciate the warmth and respect they showed him every day, and we're very thankful for everything they did.

My mom has been in good and awful rehab facilities, and this is the very best. She has nurses and…read morePTs and other caregivers visiting her many times of the day and night. They all know her and are on top of what meds she takes and what type of support she needs. I've had lengthy discussions with her nurses, who are easy to find and extremely knowledgeable about her. The food is good, she has opportunities for socialization at meal times, and when she presses the nurse call button a nurse responds right away. Honestly, I don't know what more I could ask for.

If I could give zero stars, I would. The nursing home in Dedham basically keeps the patients fed…read moreand clothed. Beyond that, forget it. The patients are slumped over in their wheelchairs in front of a TV. You ask for something, and the response 90% of the time is "I'm busy". The place serves as a hospital only when in it's in their best interests. In a nutshell, it's one big corporation. Horrible.

my friend told me i was in th best rehab in the country. it must have changed since she was there…read more my friends sent me flowers. they were beautiful but not one had a name on it when it was delivered.i had no idea who they were from.iasked and asked for help finding who had sent the flowere but no one cared to help me.it still bothers me. the aides were cranky. they seemed over worked and under paid. actually the aides that were men seemed less tired and they were not cranky at all

My Mom was a long term resident on the 2nd floor. The nurses, CNA's and unit coordinator, Nancy…read moretreated her like they would their own Mothers. She enjoyed activities like bingo, outings to Castle Island and the New England Aquarium and Fenway Park. The food was awesome. She could not have received better care anywhere!

I was admitted into Sherrill House for rehab. Physical Therapy was good when I could get it. The…read more4th floor where I was it was a horrible nightmare. Nobody wanted to do their job. I did everything mostly for myself because it was almost impossible to get some help. I will not ever in life come here again.

In-patient for 5 of 14 days rehab for hip surgery. The absolute worst care. Wouldn't send a pet…read morethere. Same place in 2022 was fantastic. I had 2 aides criticized for negligent cate, Big mistake. Made my stay miserable. Put in a chair for 4.5 hours. Aides never "saw" the help light. Walked out after 5 days. Can't believe how much their attention to patients took a turn for the worse.

The actual physical therapists are generally very good, with one or two exceptions, but otherwise…read morethe nursing staff (which includes the aides who take the actual care of the patients ) is not good. These helpers are understaffed' , have too much work to do so they're constantly rushing to get you in or out of bed, helping you to get into a chair,go to the bathroom, or leaving you there for a long time ,etc. One nurse made me sit in a chair for four straight hours although I pleaded that I had pain from my fracture and wanted to go to bed. I was not happy there.

The building was so run down and uncared for. All we saw were a lot of bodies parked up against…read morethe TV -- outside area had no cover. No one was out there but if they were they would burn to death. It looked awful. Just awful and SO expensive! $17k a month take your LO to rot like a vegetable. Please. Just shout this place down.

I read these midling reviews here and on google maps, but this was the best place/option at the…read moretime for my father when he was released. This facility will literally will put your loved one at risk. My father was rushed to the ER after I found him slumped over in a chair. His room was next to the nursing station. I asked the nurse simple questions like has a doctor made his rounds today and seen my father and did he eat his breakfast. The nurse would not answer these questions directly, forcing me to ask them repeatedly until she admitted she did not know the answers and would have to get back to me. I then asked for assistance for my father. Two people came to check on my father including the doctor. It was not until the 3RD person came in and they took his vitals. It was a dire situation and he desperately needed O2. Thankfully they relented and called the ambulance. During this difficult time, the nurse who I asked the simple questions reported me to the administration. Jeremy, some sort of nursing supervisor, entered my room (while my father was in distress) and accused me of threatening behavior, which he could not articulate. He then threatened to call the POLICE to have my arrested. LOL Guys, these guys are unprofessional clowns. If you have a loved one who you care about, do not send them here. If you have someone you are trying to get rid of or possibly punish, this is your place.

Left my nana to die essentially. I visited to find her (she had dementia) scratching her arm down…read moreto almost the bone while the hatian staff workers talked amongst themselves and paid zero attention to the patients. This place is worse than a state ran facility

From the owner: Belmont Manor is a community leader in providing quality-driven post-acute and long-term care…read moreservices. We are committed to providing a continuum of care in an environment that promotes optimal functional ability, interdisciplinary care, and the integration and provision of community resources and education. We promote a challenging and professional work environment through on-going staff education and Continuous Quality Improvement programs, which meet the needs of an ever-changing health care population. We provide inpatient medical, nursing and rehabilitative care for individuals who are unable to live in an alternative community setting, but who do not need the diagnostic or surgical services normally provided by acute care hospitals. We are dedicated to improving the quality of life for residents by assisting them in achieving their maximum level of independence. This is accomplished through supporting resident's psychological and social needs, maintaining resident self-respect, providing a home environment and respecting resident needs and privacy. We provide rehabilitation and health maintenance to each resident as deemed appropriate by the interdisciplinary health team: this includes nursing, physical therapy, attending physician, occupational therapy, therapeutic recreation, dietary and social services. Everything we do at Belmont manor is for the purpose of enhancing the quality of life of the residents.

so I'm not reviewing services im reviewing how I was treated once I entered establishment…read more the young lady was so helpful I was so stressed out picking up my son and this young lady just made this experience stress free she was kind helpful and treated me so nice I've been in these establishments before I was never treated with such kindness I learned one thing through my journey kindness goes along way

I wish I could leave 0 stars for this place. I was put on a hold here and right from the start the…read morestaff was exceptional rude and unempathetic. The doctor, when meeting with me for the first time, called a patient "that crazy b*tch" and then proceeded to tell me that I was lucky I was in the unit I was in and not one of the "crazier" ones. Every time I'd ask the staff for something they'd be exceptionally unhelpful, one of the desk ladies told me quote "I don't really know how to operate the computer" when I asked her to PRINT something for me. Another fun quote I heard was "if a fight breaks out I'm too old and won't protect you, you're on your own." I expressed several times that I felt unsafe in my room and the staff just shrugged. This place should not be an operating facility and I plan on reporting them to the state. Quick follow up, I reached out to my social worker Mia Hernandez a day after discharge just about some concerns with my therapist in hopes of finding other options. I opened with "I apologize and don't mean anything against you because you were very nice to me" and she immediately rudely replied that given my condition (seems a little discriminatory) and that I was only there for three days there was nothing they could do. I replied that I felt her response was a little unprofessional given the circumstances and that I'd hope she'd have a little more compassion in maybe helping me search my options and she said quote "find your own therapist." I've never seen a facility be this uncaring of their patients and unwilling to help , especially ONE DAY AFTER DISCHARGE, and I plan on reporting them to the local police and following through with a report to the state police.

I was inpatient and outpatient. I couldn't have asked for…read morebetter on either! Inpatient has a commitment requirement that the patient will participate in physical rehabilitation for three hours every day. I found this immensely beneficial, since some places just leave you doing little or nothing every day. The rooms look like The Four Seasons Hotel! I was in a room of my own...all hardwood, large windows with water views, a nurse with no more than seven patients. Lots of rehabilitation work, but everyone is very attentive. My nurse was phenomenal. There are no meal menus. An attendant comes to your room with a wheeling computer cart, and reads you menu suggestions, but you are always free to voice your own choices and wishes. Food was delicious. There's so much detail to every single thing here! If you HAVE to be somewhere, it's a terrible catastrophe, but being at Spaulding, Charlestown is the best!

Absolutely terrible customer service. My 91 year old mother was there for a broken hip. We had been…read moregoing for a month when we were told we hadn't made any more appointments? No one had alerted us and I that even though we had been there every week. There were very rude about it. Then after coming back they insisted we cancelled the appointments! Which of course we did not. And no one at any point apologized. I'm so upset. Do not go there.

Connor provides the care and knowledge of not just any PT. He spends so much time and patience…read moremaking sure that you are doing things correctly and makes sure that you are working on the core exercises for your ailments. He pushes to give you the best results while still being motivating and super nice and professional! Highly recommend!

This review is NOT about the PT, NOT about the location. It is about the senior management that…read morethinks that an answering service is a good way to deal with customers - absolutely impersonal, inconvenient, and highly frustrating. Nothing worse that being treated as a "date of birth". AWFUL. Why can't we call the location directly? As a business owner myself with multiple offices, I know that this is possible.

I came in for a running injury and saw both Adam and Brittany for dry needling and exercises. Both…read morewere extremely friendly and knowledgeable. The rest of the staff was also so helpful and polite. They will work with you to make sure you can get back to doing what you love. If there ever is an issue, they will also resolve it quickly and fairly. I would highly recommend this clinic for anyone considering PT!

I highly recommend Adam Paggi and his team at Paggi PT to anyone in need of physical therapy. Their…read morecommitment to excellence, combined with their compassionate approach to patient care, truly sets them apart. Thank you, Adam and team, for helping my husband regain strength and mobility--we am immensely grateful for your outstanding service.