My heart broke when we were told it was no longer safe for Mom to live at home. I checked out 3…read moreassisted living facilities in the area and chose Waltham Crossings. It had a homey feel, the staff was kind and the residents looked well cared for and comfortable. Management communicates well and is always responsive to my inquiries. The aides that work with Mom are phenomenal - caring and respectful. The food is good and there is always an option to order off a menu if the resident doesn't care for the daily entree. Mom particularly enjoys the seafood, pizza and chicken wings! She attends daily exercise class and looks forward to the musical entertainment and bingo. Her laundry is done and her apartment is cleaned for her. I find she is more socially engaged and less lonely than she was living at home alone. I rest easy knowing Mom is safe and well cared for at Waltham Crossings. It was a hard move to make, but I know I chose the right facility for her.

DO NOT put anyone you care about in this facility! The leadership is unresponsive and only cares…read moreabout raising prices, even when our loved one is not getting basic needs met. There is a major shortage of help. Ironically, they continue to fill the rooms with new residents. We're looking for a new place. Very disappointing!!

I don't know where the bad review is coming from but I have to say this was the best run nursing…read morehome bar none. And re the remarks about Rita whoever posted should talk to Rita's employees, nothing but the best. got in there and did whatever had to be done whether it was laundry, shoveling, feeding the residents. She was the best

This place is a disgrace from the employees who barely speak any English to the broken down…read moreelevator they refuse to fix!!!.. Rita who runs this place sucks so bad that I'm surprised she even has her job still!!!.. The cna's shave the patients at eating tables and go from one patient to another throwing caution to the wind on hygiene !!!!.. This place should of been closed down years ago!!!.. If you have loved ones here please proceed with taking your loved ones to a better run facility!!!!!!!.. #FACTS

My mom was at the commons for several weeks, recovering from a hip fracture. We've had many…read moreexperiences with rehabilitation hospitals over many years and I have to say that The Commons is by far the best experience we've had. Emily Starr is an incredible, caring resource who was always available to help us along, even after my mom left The Commons. Reid, on the PT staff, was an amazing physical therapist who really took the time to improve my mother's mobility in ways that no other physical therapist could. 5+ stars for The Commons!

A high-quality facility with caring staff and friendly environment. The nursing staff are happy to…read morecommunicate and support families. My mom has lived there for 6 years and has transitioned from independent living to assisted living and now to memory care. The staff helped me navigate the transitions and made it as smooth as possible.

Old Stinky P. spent two weeks at this facility after coming from Spaulding. Was not expecting much…read moreconsidering the comprehensive care he got at the other rehab. The facility is quiet and quite clean and pleasant. Luckily, Stinky got a room to himself even though it was a room for two patients. Wicked lucky! The nursing care was quite good and attentive for the most part. The nurse that worked during the day was very good, and am sorry, forgot her name. The nurses that worked during the evening shifts were awesome. RN,s Ed and Martin could not have been nicer and more attentive to the cranky old dude. The only slight downside was that a few of the aides were not all that great and a bit difficult, but most were ok. They did seem to work hard though. Stinky knows it is not the easiest job. They PT staff were very nice and were very good with their skills. The food was actually quite decent though and they seemed to want to please. That being said, Stinky would not want to spend another two weeks here if he didn't have to, but if he did have to he would put this at the top of the list of placement preferences.

Things have drastically changed at Lasell Village. When our parent arrived 13 years ago, it was a…read morewarm community. Since their current president arrived several years ago, it has become a bottom-line business operation, consistent with her prior experience in the world of hedge fund-backed retirement care corporations. Today, safety takes a back seat here. Diversity is nearly completely absent among residents. Transparency in finances is lacking and leadership is arrogant and defensive. The one saving grace remains the staff who work with residents on a day-to-day basis. They remain caring, dedicated and thoughtful. But the community has become a commodity and the saddest part is that they continue to expand without addressing numerous substantial shortcomings.

My father is residing here currently and loves it…read more This is a 30 room facility and the employees know all the residents and are friendly. The cook is excellent for this type of living and the dining room is bright and cheery. there are daily activities for the residents I highly recommend Sunrise for aging parents who need a safe and caring place to live but are not yet at the bed ridden nursing home level. Cost is approx $6,000 month with potential discounts based on length of stay (30 day minimum)and commitment

Margaret, the owner came out to meet us, and made great matches for our patient. Zebia was kind,…read moresmart, caring and dependable for meal prep, shower help and walks outdoors. We loved the support and feel rate was family friendly

President Margaret Lucero and her aids were life savers for me and my Mom. As the primary care…read moregiver, I was worn out and my mother's needs increased. They took care of me and my mother as if we were their own family. I am very grateful and highky reccomend Happy at Home services. Shelly Berman-Rubera- Newton, MA

My aunt moved to maple wood from a nursing home. She was in a nursing home for three years. She…read morewas wheelchair bound during all this time. After working with the staff and physical therapist she is now walking down the halls saying hi to everyone. She is so happy now. When she first moved in she felt that she didn't belong in such a nice place and now she calls maple wood her home.

When I moved in here about 18 months ago I would have said 5 stars but due to the complete end of…read morefield trips to local but interesting places and no longer giving us access to excellent art and musical professionals I would not recommend it at all . The days are long and boring. The apartments are spacious and housekeeping and the food are very good. But certainly think they could do much better on the activities and field trip side.. professional artists use to come in for classes now they put out some crayons and coloring books. Field trips were monthly and interesting now they are nonexistent. Other than the apartments and the food which is adequate. And most of the employees i would say it is adequate at best and very expensive.

Our mother has been a resident at Waterstone for over four years. When we realized that she would…read morerequire assisted living, we looked at a number of facilities in the Boston suburbs, and interviewed staff. Waterstone was rather new at that point but, comparing it to the other facilities that we looked at, and comparing the costs, we felt that this facility, its staff, the programs - and the food! - made Waterstone the best value and the best fit. Now, four years later, we are happy with the experience our Mom has had at Waterstone. She is suffering from some progressive dementia, and so requires an increasing level of care, but the Waterstone staff has been accommodating and supportive. There is a personal touch to everything, and we rest well knowing that our Mom is well cared for. The programs and events are sophisticated and stimulating - and the staff are open to suggestions for more types of events. We ourselves often visit, eat with our Mom, and attend events with her. We are on a first-name basis with a number of staff members. The facility is ample and is well laid out to encourage social interaction - if Mom doesn't feel up to going out, she still doesn't feel "cooped up" or isolated if she stays inside. She makes use of the library/living room and of the public areas every day. We also like the location - right off of Route 128, behind Wellesley Hills shopping, but tucked away, and adjacent to the Charles River and its walking paths, a footbridge and beautiful foliage. The community of residents is interesting and stimulating. And, in talking casually with other residents and their families, we have found that most are also happy with Waterstone, and it is a supportive residential community. We have highly recommended Waterstone to others looking for assisted living accommodations for their loved ones, and we will continue to do so.

My relative has been a resident at The Residence for three years. The cost keeps going up each year…read morejust under a grand each January, yet they are not providing the needed care on their Memory Care floor. Yes they are always short of help, but if they want to raise the cost...then provide the expected care/support! Hygiene is an issue. My relative is not showering or changing to clean clothes or being changed into bedtime sleepwear. The cleanliness of the rooms is also lacking lately! Bathrooms not being cleaned, trash not being emptied and basic maintenance of the room is lacking (ie. leaks under sinks not being addressed.)

Rehab services seem good, but attention to patient comfort is shockingly poor…read more An 94-year-old relative was here for a couple of weeks after suffering a fall, and was awakened regularly by staff members gossiping loudly and laughing late at night, even after she and her roommate complained. She told me that a patient in another wing stands in the hall weeping, unable to rest comfortably or sleep because that wing is kept far too hot. Less serious, but still unpleasant, the meals are tasteless, even by the standards of hospital food.

Not sure where to begin. My father in law passed away today at the Meadow Green nursing and Rehab…read moreCenter in Waltham. My FIL was there for 5 years and his care was superb. The nurses and CNA in the Brooknoll unit were excellent. I literally felt that they loved him. He was always happy, clean and very well cared for. He just loved living there. I also watched how other residents were cared for and they were also well cared for and happy and to me that speaks volume. If i could give 20 stars i would.