Rehab services seem good, but attention to patient comfort is shockingly poor…read more An 94-year-old relative was here for a couple of weeks after suffering a fall, and was awakened regularly by staff members gossiping loudly and laughing late at night, even after she and her roommate complained. She told me that a patient in another wing stands in the hall weeping, unable to rest comfortably or sleep because that wing is kept far too hot. Less serious, but still unpleasant, the meals are tasteless, even by the standards of hospital food.

Not sure where to begin. My father in law passed away today at the Meadow Green nursing and Rehab…read moreCenter in Waltham. My FIL was there for 5 years and his care was superb. The nurses and CNA in the Brooknoll unit were excellent. I literally felt that they loved him. He was always happy, clean and very well cared for. He just loved living there. I also watched how other residents were cared for and they were also well cared for and happy and to me that speaks volume. If i could give 20 stars i would.

MaristHill Nursing and Rehab Center is a decidedly mixed bag. On the one hand, there are many…read morecaring and kind staff members -- nurses, aides, and administrators. Still, there are others who can be very curt with the residents. When I visited my parent there, I witnessed some of this first-hand. I worried that if the aides behaved that way when I was there, how might they behave when I was not. My parent was not the easiest of residents. Could be very impatient and demanding. On some occasions though, particularly when they needed to use the bathroom, an aide may not arrive for 15-20 minutes. Often I assisted my parent before an accident occurred. I believe that part of the problem is that the staff is small, a situation made worse by the COVID19 virus, which saw many on staff need to take time off. Even before this, however, there were too many residents for each aide. I also suspect that the pay is low, as there is so much turnover. One final note: their response to the COVID19 virus was exemplary. Residents were confined to their rooms before other facilities in the area did so. My parent was tested twice for the virus (negative both times). Families were kept up to date by several letters from the president of MaristHill. All in all, I believe that my parent was fairly well-taken care of, given the ratio of staff to residents. My advice, though, is to tour several facilities before choosing one, and try to talk to the families of residents if at all possible. This can be difficult on a tour of the facility, but possible. Also, read up on the Massachusetts ratings for nursing homes. They can be found online. Good luck!

After placing a relative here, it's now five months later and so far, so good. Of course, the place…read moreshe was in before was so horrible that being in a Russian prison would've been a step upwards. So just the fact that they don't starve them is a good move in the right direction.

My experience at Spaulding has been great. The staff are very friendly and helpful. Highly…read morerecommend Courtney!

Very friendly & helpful staff, ample free parking & convenient location. A world class facility in…read morethe heart of Wellesley.

This place is good. All the staff are very nice. I came here after a huge car accident and did…read morephysical therapy, speech therapy and occupational therapy ( ya i really got messed up.) the physical therapists were my favorite and were very nice especially this Irish woman Ailish. i don't go here anymore because its location wasn't convenient to my work but if they were closer i would definitely go. that's it!

Old Stinky P. spent two weeks at this facility after coming from Spaulding. Was not expecting much…read moreconsidering the comprehensive care he got at the other rehab. The facility is quiet and quite clean and pleasant. Luckily, Stinky got a room to himself even though it was a room for two patients. Wicked lucky! The nursing care was quite good and attentive for the most part. The nurse that worked during the day was very good, and am sorry, forgot her name. The nurses that worked during the evening shifts were awesome. RN,s Ed and Martin could not have been nicer and more attentive to the cranky old dude. The only slight downside was that a few of the aides were not all that great and a bit difficult, but most were ok. They did seem to work hard though. Stinky knows it is not the easiest job. They PT staff were very nice and were very good with their skills. The food was actually quite decent though and they seemed to want to please. That being said, Stinky would not want to spend another two weeks here if he didn't have to, but if he did have to he would put this at the top of the list of placement preferences.

Things have drastically changed at Lasell Village. When our parent arrived 13 years ago, it was a…read morewarm community. Since their current president arrived several years ago, it has become a bottom-line business operation, consistent with her prior experience in the world of hedge fund-backed retirement care corporations. Today, safety takes a back seat here. Diversity is nearly completely absent among residents. Transparency in finances is lacking and leadership is arrogant and defensive. The one saving grace remains the staff who work with residents on a day-to-day basis. They remain caring, dedicated and thoughtful. But the community has become a commodity and the saddest part is that they continue to expand without addressing numerous substantial shortcomings.

I have had chronic pain in my hips, groin, and back for years following a burst appendix, and I had…read moregone through many different treatments until I finally discovered that pelvic PT was a thing, and to find a place that also saw men (most places I looked at were for women only.). To say that my experiences have been life changing would be an understatement. It's take a long time and it's been slow going, but decades of spasms and limited mobility are finally subsiding. I saw both Kim and Melissa, and both of them gave extraordinary care and guidance. I still have some issues that I'm dealing with them, but we've peeled back so many layers of the onion that I can see the end in sight. Thank you so much for all the staff in having a place like this available. Men have pelvises too!

Lizzie made a big difference in the quality of my sleep. She was a good listener and very…read moreresponsive to my questions and concerns. Her explanations were clear and concise and she created an at-home program I can stick with. I recommend her highly.

I was hopeful about going here for PT until I started treatment. The space is really beautiful and…read morethey are pretty quick to get you in for an initial appointment (you need a script from your PCP first though) After one evaluation and 2 sessions, I realized they weren't experienced with treating chronic pain even though they knew that's what I came in for. I ended up getting pretty hurt because in my second session my overzealous PT had me do some exercises that just weren't appropriate for where I am at. Although at that session she explained that they probably weren't a great fit for me because they aren't used to chronic pain, I just wish I was told that outright. Or even at the end of the evaluation. The plus side of this place is that, unlike most PT offices, there is a lot of space and privacy when you meet with a PT. I'm sure they do a decent job with the generic one time knee/whatever injury kind of pain but because of my experience I wouldn't recommend them to a friend. *Note, they aren't at 280 Washington St anymore- they're at 20 Guest St. Brighton in the New Balance Building

I have received PT from multiple agencies over the past 10 years, including Kennedy Bros, ProSports…read moreand Mt Auburn, for different issues. But I have never had such rapid relief as I did when treated by Keith Foley. Two years ago, I was diagnosed with a herniated cervical disc with impinged nerve. I went to PT for 6 months with little improvement, although I lost fitness when the therapist had me stop all other fitness activities. Since then, I have lived with chronic daily pain in my neck and shoulders, as well as frequent migraines, despite having tried dry needling, acupuncture, trigger point injections and therapeutic massage. Most recently, I developed shoulder pain from a presumed rotator cuff tear, for which I received PT from Keith. Keith bases his treatment approach on the MacKenzie and Maitland methods. Google it - it makes sense. His practice is patient-centric, focused on how the injury functions within the patient's daily activities, the patient's other symptoms and response to treatment. Treatment includes daily exercises, but also mindful postural resets to be practiced throughout the day, when sitting, typing, standing, walking, sleeping. For the first time, I have a movement plan to treat increased symptoms when they occurred, including when to use pain meds. Keith focuses on patient education, and always teaches the rationale behind his treatment. For the first time in years, I have pain free days. I am using about a third of the medication I needed when I started seeing him 2 1/2 months ago. Keith is professional, articulate, sensitive and intelligent. Not only does he check in with how I am doing during the treatment, but he will also answer questions by email between sessions. He has also suggested literature and videos to support his treatment. I cannot recommend Keith Foley highly enough. Note that Keith may travel between Spaulding locations, so be sure to check his availability before registering. The office at Brighton Landing is clean, and spacious, with ample space for therapy without feeling you are involved in other patient's business. Treatment rooms are three-walled, with a full curtain for privacy. Keyed lockers and a shower room are available. Parking is free with a validated ticket in the garage across the street. The location is convenient to Soldier's Field Rd/Storrow Dr., in the building across from WGBH. The office staff is courteous and competent. I have not had trouble getting my preferred early morning time slots; they are also opened in the evening. Initially I waited a week for my evaluation.

My mom was at the commons for several weeks, recovering from a hip fracture. We've had many…read moreexperiences with rehabilitation hospitals over many years and I have to say that The Commons is by far the best experience we've had. Emily Starr is an incredible, caring resource who was always available to help us along, even after my mom left The Commons. Reid, on the PT staff, was an amazing physical therapist who really took the time to improve my mother's mobility in ways that no other physical therapist could. 5+ stars for The Commons!

A high-quality facility with caring staff and friendly environment. The nursing staff are happy to…read morecommunicate and support families. My mom has lived there for 6 years and has transitioned from independent living to assisted living and now to memory care. The staff helped me navigate the transitions and made it as smooth as possible.

My heart broke when we were told it was no longer safe for Mom to live at home. I checked out 3…read moreassisted living facilities in the area and chose Waltham Crossings. It had a homey feel, the staff was kind and the residents looked well cared for and comfortable. Management communicates well and is always responsive to my inquiries. The aides that work with Mom are phenomenal - caring and respectful. The food is good and there is always an option to order off a menu if the resident doesn't care for the daily entree. Mom particularly enjoys the seafood, pizza and chicken wings! She attends daily exercise class and looks forward to the musical entertainment and bingo. Her laundry is done and her apartment is cleaned for her. I find she is more socially engaged and less lonely than she was living at home alone. I rest easy knowing Mom is safe and well cared for at Waltham Crossings. It was a hard move to make, but I know I chose the right facility for her.

DO NOT put anyone you care about in this facility! The leadership is unresponsive and only cares…read moreabout raising prices, even when our loved one is not getting basic needs met. There is a major shortage of help. Ironically, they continue to fill the rooms with new residents. We're looking for a new place. Very disappointing!!