Sophia Snow Independent Living…read more To be closer to family, our elderly parents moved into Sophia Snow Independent Living from Long Island, New York. Though initially hesitant about the move, they fell in love with their apartment, and quickly experienced how the environment and supports afforded by Sophia Snow permitted them to retain their independence and interests longer, and more safely, than they could continue to manage on their own. Their unit was lovely, with wonderful light from large windows that overlooked a pond and wooded area.  Mother, an artist, especially enjoyed this and they both appreciated the changing seasons view from these windows.   The supports and activities available through Sophia Snow were also very welcome.  Dad had been quite negative about giving up his car and driving, though it was clear that the time had come for him to surrender his keys.  Once he started to use the van service available to residents through Sophia Snow, he stopped objecting and driving became a non-issue.  Attention by staff to their individual interests was also evident.  Early on when it was learned that Mother was an artist and the artwork in their apartment was hers, these works were included in an art show put on for the community.  For Mother and Dad, and for our family, their moving into Sophia Snow Independent living proved to be an excellent choice.

Sophia snow has an open door policy for the "benefit" of their nursing home residences. As a result…read moreevery piece of my 91 year old mothers jewelry is gone, stolen,never to be seen again. Pieces her brother the Monsignor in the Catholic Church had blessed by the pope in Rome, GONE!! We're we nieve to think it would not be taken, definitely! But at the time we were not thinking about that we were thinking about the care and well being of our mom! They didn't even live the broken pieces, they took it all! 91 years of gifts and treasures from her loved ones! When we talked to the people in charge they informed us it was probably a member of the family who took it for safekeeping. They have never had those types of problems! REALLY, Then explain why every one of the residences wears ALL their jewelry to the dining room each meal. Just wish we had caught on earlier or someone had warned us! So here is your warning! If you are looking for a home for your loved one, the care is ok, don't bring anything of value to the place! The Sherrill House in Jamaica plain is where you want your loved one! They treat their patients with care, respect and consideration! I can't say enough about them. Thankfully we got her moved to the sherrill house

Excellent place to live out golden years. I have acquaintance who is more than satisfied. Built…read moreworking relationships with intelligent peers. Trade offs necessary wherever one settles. I would be happy to discuss. Feel free to call. Barbara Tanzer 984-335-2284.

It has been quite a while since my mother had to leave Springhouse Independent Living Community for…read moremore care, at age 95, after living her happiest 7 years, since my fahter's passon. Daughters can be very over protective of their aging mothers, as I was, but she thrived at Springhouse, enjoyed many friends and activities, pretty good food in the elegant dining room, shows and activities, providing more socialization. She even had an art show of her very own. Although Independent living was not designed to provide health care, there were times she needed to be looked in on. She had to leave for medical issues during the early panic of the pandemic, never to return. I was critical then, but now know, safety of the residents took first priority. I was hoping to move her into Springhouse Assisted Living, but it didn't work out. She needed more care. Her last two years at a medical nursing facility were not happy times. So now, if I want to remember the good times, in my mind's eye, I see her at Springhouse all gussied up for dinner and chatting with friends.

We had a terrible experience dealing with this organization & Allison C in particular. The drivers…read morewere wonderful, but the red tape & games Allison C played made it a very stressful experience. She insisted we put our family member on psyche meds & when his doctor declined, repeatedly, she called and made an Elder abuse claim against our family stating that we were not administering his regular meds he takes daily, which was not true & explained to her. What an awful experience!

I was forced to give it 1 star, but it definitely doesn't deserve even 1…read more Did you know that they have better day care facilities for pets than they do for senior citizens? I was checking out a daycare in Roslindale today and I was horrified by how depressing the rooms where, how dirty it was and the craziness of the people. I actually thought I was in a psychiatric ward. The cost for all this glamour: $58 per day and you need to go for at least 2 days per week. There was one room that they were showing a movie and all the lights were on. Most of the seating was facing a window and the tv was to the side. All I saw was 2 people on the movie making out. The people in the room were either talking to themselves or staring out the window. If you love your elderly parents or friends or even if you don't...I would not have them go to this place. I cannot comment on the Alzheimer section because that was closed off with no windows for me to see what it was like. I can only imagine.

My mom was at the Roberson House for a couple of years. We started noticing my mom's diaper was…read morealways completely soaked when she came home and she was losing weight. My mom has Alzheimer's and can't speak for herself. A relative of mine stoped by to refill my mom's daily meds and when they gave her my mom's pillbox, it was completely full. They were not giving her any of her meds. Also, my mom can only eat puree food and they just left regular food in front of her, that's why she was losing weight. We were shocked by this and immediately took her out of there. Our advice, always make spot checks to see how your family member is being treated.

My mom was placed in this home with mild to medium dementia. The first floor is beautiful but the…read moreresidents were nasty. You could tell they were dragged along with their kids who moved into the area. They obviously didn't want to be there. Within 6 months, they recommended my mom go upstairs as her dementia was "progressing". Actually, it wasn't. My mother has some severe depression that would have been resolved with mood stabilizers. The 2nd floor was a nightmare. The woman they put her with would go in and hit and pinch her. She cried constantly and to get anyone to do anything was a battle. It was to the point that you had to hire your own nurses aide in order to assure your parent was being attended to properly. She finally had a meltdown and they placed her in Mount Auburn Hospital and doped to her up until she was comotose. Rogerson refused to let her return. She was finally place in a nursing facility in Andover where she does quite well. The nurses there were surprised that the Rogerson House said she was agressive. She was sweet and quiet and everyone loves her I hear the Rogerson aides are paid poorly which is surprising considering the number of Saabs and Volvos we would frequently see there in the employee parking. Overall it was a horrible experience and wouldn't recommend it despite the beauty of the area and the building itself

Horrible experience! I was stuck there for 2 weeks after a painful back operation. Half the time,…read morethe nurses were up to an hour and a half late with my pain medication and I ended up in agony. The management reply when I complained was "well, legally we're allowed to be up to an hour late....." - no concern or care about the patients! Also, never answered the call button in faster than 20 minutes - sometimes just ignored it completely - and I only used it a couple of times per day for help in getting to the bathroom!

This place was extremely dirty, bathroom was filthy, mouse traps visible. Did not feel safe, would…read morenot recommend

The care in short term rehab was passable given the severe shortage of staff throughout the…read morefacility. I wonder if the Center might consider some kind of noise policy. I was next to a patient who was VERY hard of hearing and kept her TV at full volume 24/7. It should be a policy that all TV's, radios, phones etc. are muted or off as of 10 pm. My family had to bring me noise canceling headphones so I could sleep!

In-patient for 5 of 14 days rehab for hip surgery. The absolute worst care. Wouldn't send a pet…read morethere. Same place in 2022 was fantastic. I had 2 aides criticized for negligent cate, Big mistake. Made my stay miserable. Put in a chair for 4.5 hours. Aides never "saw" the help light. Walked out after 5 days. Can't believe how much their attention to patients took a turn for the worse.

This is a long review but hope that it will provide some balanced info as you consider your…read moreoptions. Our loved one was a long-time resident of Goddard House (GH). They entered as an alert and mobile resident. GH promises "you can age in place" but our loved one was forced out as they required more care in spite of the fact that fellow residents were wheel chair restricted and required all sorts of care. Our family was willing to provide 24/7 private care but still we were told we had to leave. GH is a non-profit with volunteer board that is supposed to oversee the organization. There are no terms of office for these trustees; they serve year after year, including the board chair who hired a for-profit management company, SLR which brought tensions. SLR yanked long-standing, resident-focused policies such as financial rent assistance if family paid in full for three years. Policy is gone. However, the board chair requested the admission of at least one resident with full financial assistance at the outset because this person was a friend of hers. There were four changes of Executive Director in the time we were there and at least as much as head chef in the kitchen and head of resident care/nursing. I do not believe there is an R.N. on staff. The facility is outdated. Several bathroom resident falls occurred due to outdated bathroom design. Apartment bathrooms are being updated now as residents vacate but it does not help families whose loved ones fell. Additionally, carpets on 2nd and 3rd floors are original to construction! Yet, the board sits on a hefty quasi-endowment and does nothing. Lastly, the organization was slow to respond to a gastrointestinal virus that initiated in their kitchen and spread throughout the community. Goddard is terrific for a resident who is independent, mobile and requires little care. Brookline is a great location because of its proximity to academic medicine, but if your loved one requires additional care as they age, you may need to leave GH or you might be one of the fortunate ones to be allowed to stay.

I came to visit my mother. She likes all The interesting activities and generous care. It's very…read moreprofessional establishment and I like the chicken coop in the back.

Poorly managed Owner is always blocking the street with his…read morepersonal car . Really just a bad attitude by everyone involved

Pretty good; George is a character, good guy, other staff are knowledgeable as well.read more