Excellent service , full of ompassion making for a stressful,relaxing,and professional experience .read more

The so called gentleman that works there is incredibly rude, first he didn't wear a mask, He…read moretreated us really poorly. His tact is really substandard he threw us all out of the room where our friend was laid out He's an older white man, its not what he said to us its how he said it

We had a death in the family in the neighborhood on a Saturday morning. By that evening we had met…read morewith the manager and had arranged a cremation and death certificates. The whole arrangement was handled peacefully and with dignity. Special shout out to the drivers who picked up our loved one, again with professionalism and decorum. Business was conducted honestly and competently. Only knock is their out-of-date office management, had to wait for forms to be printed out, etc.

Had been using this funeral home for years. We buried quite a few family members and the experience…read morewas as enjoyable as possible considering the circumstances. After having two recent deaths in the family, we turned to Senko once again and I could not be more upset over how my family was treated. There were up charges for no reason, the bathroom was dirty, staff was late, the casket hadn't been properly prepped before just started to arrive, no ambient music was put on, there were tools visible underneath the casket. Because they would not accommodate a morning burial for whatever reason it cost my family an extra day in the city, more plane fare another day of rental car and another night of a hotel room. They were then late to the burial, and the person doing the prayers didn't even know them by heart. As far as the other death in the family which was a cremation, there was a delay in getting the cremains because they misspelled the name on the plaque. Trying to get a hold of the owner after the fact to discuss the matter was impossible and we were given the runaround by staff by phone for several days. Utterly disappointed.

Be away from this funeral Home!!! We made a pre-arrangement for funeral services for my father…read more We signed all the documents. After that, we DID NOT receive the bank statements like other funeral homes do. We went personally to the office several times. We called and sent emails to the administrator "Michelle Ortiz" several times. She did not respond or return any of my phone calls or emails. We realized that they did not deposited the money for future funeral arrangements in several moths something that is illegal. They sent us documents and statements barely legible. It looked like a personal account. We could not even read the name and the account number. We requested a transfer to another funeral home, the difference is like a night and day. RG Ortiz Funeral Home is a very SUSPECIOUS business please do not use them for any future services.

The most horrible funeral parlor I have ever been too. Large crowd outside smoking pot, facilty was…read morein disrepair, graffiti in the bathroom. They should be shut down .

Karma Gardner von Burg transitioned from complications of breast cancer on Sunday, October 6, 2024…read moreat 11.11am at her home in Williamsburg, Brooklyn New York. When my granddaughter and I arrived at Arthur's from Dallas, TX the next day, I knew immediately that we were at the right place. Alan, and Arthur Dybaniwski, went far beyond the call of duty to assist us at a time when we were overcome with grief and desperate for support and assistance. From working with the medical examiner to get her death certificate in 48 hours, to sending a courier to pick up the documents, to guiding us through the surrogate's court requirements, to her cremation just a few days later, they compassionately served our all needs. I was especially grateful that Alan told me about the documents needed to go through security with her ashes. I rarely write reviews but I absolutely had to wirte this one!

Five stars and if I had an opportunity to give them six stars I would. The most awesome funeral…read morehome experience ever, and unfortunately I've had plenty of experience. Arthur and his assistant director Alan were incredibly professional and caring from start to finish. Every time we would start to ask about something, they would say that they've already taken care of it. Just amazing experience. Highly recommended for anyone in need. And honestly, I could could go on and on about how caring and compassionate they were in our time of need, but you get the idea...call them, they'll take care of you and your loved ones.

Over the years, my family has used B. Anastasio & Son Funeral Home for several family members who…read morepassed. The staff there are wonderful. They are caring, responsive, thoughtful, and flexible. Andrew provided support through email and phone and was always patient with us no matter how many questions we had. I appreciated how easy they made the entire process of organizing the wake and cremation. I highly recommend this funeral home.

I'm going to make this brief. I attended funeral services for a very dear friend. Even the smallest…read moredetails were attended to.. The services from the wake to the final burial were exceptional from start to finish . Andrew, the Director, was caring, compassionate and had his eye on every detail Unfortunately, I experienced a funeral service a couple of weeks ago of someone else very dear to me in which was so mishandled and undirected. This is what prompted me to write a review because Funeral Homes make a difference.

Used this funeral home in 2013 when my mom passed as it was affordable and received excellent…read moreservice. Then in 2019 when my uncle passed we went back thinking we'd get the same quality service we received before, boy was I wrong. The moment we walked in we were met by pure ratchetness. Dudes that looked like they belong elsewhere eating wings and a so called funeral director (not the same one I dealt with in 2013) just as ghetto. No tact no empathy. I requested a change of casket since the one my cousin chose wasn't up to par and I was told it couldn't be done bc allegedly the body was already in the casket which I suspect wasn't true. Finally the morning of the burial they were over an hour late to pick him up and go to the cemetery. No reason given just kept telling us they were on the way. Unless this place has changed management and staff in the last 7yrs I would not use this place. I'd rate them no stars but that's not possible.

I was pretty much in shock when I contacted First Avenue Funeral Service in October from another…read morestate to make arrangements for a funeral. From the start they were compassionate, gentle and kind. There was no attempt made to upsell their services. They quickly took possession of my brother before I arrived in New York and it was a comfort to my family that he was no longer in the city morgue while I flew out to NY. They made the entire process of his wake and cremation as simple and gentle as possible. Mr. Lee was the one who prepared my brother for viewing. Mr. Lee is an artistic genius, due to throat cancer my brother did not look as he once did but Mr. Lee worked a miracle and despite the circumstances of his death my brother looked as if he had just settled down for a nap on my sofa. I half expected his ankles to be crossed as was his habit in life. While searching for a funeral home I found out that the one my family traditionally used was having legal issues over quality and was forced to look elsewhere to arrange funeral services. I'd contacted several funeral homes before deciding to go with FAS due to their location and was surprised to find that they were the least expensive out of all the funeral homes I'd contacted. They were budget friendly without being skimpy. Located in an area with several funeral homes, they are small, not so flashy and easily overlooked but they provide wonderful service and are kind and compassionate. I highly recommend them and will use them again should the need arise.

Went for my friend's mother's funeral. They did a lovely job from start to finish. They do offer…read morevalet and they also have an area for the repass. They took care of everything for my friend and her family with care and ease.

This is a classy, professional and family run business. I went here for a family member's funeral…read more(and cremation) in 2025; we also hosted the repast here. The young man from the funeral home who directed our loved one's service played the piano and sang like a pro--he was gracious, empathetic, and quietly dignified. They took extra care to find a preacher from my relative's country to lead the services--that was such a thoughtful touch. Please move away from money grubbing funeral homes like the one in Canarsie that everyone goes to -- they don't care about you nor your family member. Harmony proves that you can provide an important service to your community without emotionally nor financially blackmailing families to pay for unnecessary costs. Their prices are extremely fair and their service and attention to detail is top-notch.

I have used John & Andrew and his wonderful staff for Dad( Dec. 2008) Brother in law ( Oct…read more2019) and recently for Mom ( April 2026) and in every instance they have been exceptional and accommodating from start to finish . They make a very delicate process go very smoothly . They answered every question and handled it with respect and class . If I could do more than 5 stars I would . No one wants to think of the passing of their loved one , but you should know that when it does happen - this wonderful Family will treat your family as if its theirs ...... Thank you to the whole staff

I called this home to see if they would kindly pass on my contact info to a family who lost their…read moremother. I was friends with one of her sons 47 years ago and have been looking for him since. The Funeral home director John was so incredibly nasty assuming I wanted to hurt the family in some way. I explained my position, he grew nastier, saying he would not allow me to invade their privacy, I again asked if he would pass my info along. I never asked for any information about the family NONE! The disrespect this man showed me said the world has changed in a horrendous way. If I had a loved one who passed, I wouldn't let this funeral home touch them... That man let me know who he actually is in a 3-minute phone call. I gave them 1 star because to write this review you have to, otherwise he would be missing stars...

At a difficult time, when I reached out to Ivy Cremation & Memorial Services, Sept was very…read moreresponsive, providing detailed information and an efficient process to handle the arrangements I needed for my loved one. He and Samantha assisted me and kept me fully informed at each step along the way, always responding to my questions/concerns respectfully and in a timely manner. I am truly thankful for their sensitivity and support.

From the very first conversation, I knew I found the right place to assist me. Every other place I…read morecalled previously, referred to my mother as "The Body" , but Sept (the owner) still referred to her as "Your Mom". This may seem very simple but it goes a long way when someone is grieving. Both Sept and Sam were super helpful and communicative every step of the way. They let me know exactly the steps and that would occur so I would not feel alone in this process. Sept, Sam... thank you both very much