Great response time and great service. I had found this business by doing my research online when I…read morehad to ship my father's ashes from Los Angeles all the way to Warsaw, Poland. The process is definitely not easy, but Jean-Paul and his team made it a very smooth and impressively quick process. They took care of pretty much everything, all the necessary forms and documents. It's not an easy process and transition, but I'm extremely grateful that I decided to go with Bergen Funeral Services. Thank you so much!

We had an unexpected death in the family and Bergen in South Ozone Park/Ozone Park was wonderful in…read morearranging cremation and memorial. More affordable than others in the area with professional and personalized service. I highly recommend them.

I can't express how grateful my famiy and I are about the services provided by Leo Kearns. Paul!!…read moreHas been an excellent, very professional and very cooperative. My requests were granted. Thank U Leo Kearns Services. My father had a beautiful send off. Sincerely Priya Kumar New Jersey

The attention to detail was impeccable. I felt genuinely cared for and the location on Woodhaven…read moreBoulevard is sumptuous and inviting, not at all like those dreary dark parlors that are so depressing. This location is tops for celebrating the life of your loved ones. Spacious, clean and the staff is so attentive. Plenty of parking in the adjacent parking lot by the church across the street which is available to all funeral guests.

I always tell my children to never say or write things in the heat of the moment. I tell them that…read moreto give themselves time to think if this what they really want to say, because once you say something it can never be taken back. So, I followed my own advice and waited a week, but I feel that this has to be said to you. Knowing the way you are, I sincerely doubt this will affect you, but I had to have my say. You have known my family for over forty years. As a little girl, I remember your funeral home being across the street from St. Benedict Joseph Labre school which I attended. The first wake I ever attended was at that funeral home for the custodian of St. Benny's. I realize that you deal with death on a daily basis, but the people that come to you are coming at their lowest moment. Fortunately, I don't deal with death on a daily basis. When my father died in April of 2022, I found you to be cold and unsympathetic. However, I gave you the benefit of the doubt, and decided when my mother died on February 16, 2025, to call you to handle the arrangements. I figured my mom would be the last of the Mohicans. I regretted that decision. I found you to be belligerent and condescending. If you cannot show a grieving family a little sympathy, it is time for you to retire. You were not very accommodating. I originally wanted my mom to have her wake on Wednesday, February 19, and to be buried on Thursday, February 20. You explained that there was a storm expected for that Thursday, and it may make the cemetery difficult. I understood that, but when the storm was canceled and I wanted to have the original dates, you said basically too bad I have other funerals. My mom died that Sunday, and I came to make the arrangements that Monday. You have three viewing rooms, how many people died in that period of time. When I checked on your website, the next wake you had was for that Thursday evening. I also gave you things that I wanted in the coffin with my mom, when I looked for them, I could not find them. When you were asked where they were, you said in the coffin. I looked again and still couldn't find them. Finally, you told me that they were under my mother. Something I never heard of. Also, on her mass cards, her date of birth was incorrect. You had her birth certificate. Instead of August 18, 1938, you had printed August 8, 1938. When I wanted a full open casket, you told me I better get her a gown. Who does something like that. I was flabbergasted. I was going to say something to you after the cemetery, but you kind of apologized and said you were having a bad week. Guess what, I was having a worse week than you. There is no excuse for the way you acted. Please consider retiring. Grieving families do not need to deal with a person like you. Not once did you express that you were sorry for my mom's passing. I will say one thing in your defense. My mom looked at peace in her coffin. Once you lose your compassion for a grieving family, you should no longer be a funeral director. Every time you were asked a question, you basically snapped my head off and said that you knew how to do your job. Obviously not, if this is the way you acted. This is no way to be. In addition to the grief of losing a beloved mother, your attitude was not something that I needed or should have experienced. -Maria Priolo

Honestly, if you can find another funeral home. Do it. I wish I could give ZERO stars if I could…read more We experienced a passing of a loved one, and the responses we received to ANY inquires were rude and absolutely disrespectful. Even asking something simple as 'Can we deliver the flowers on Saturday for a Sunday funeral' came with answer of 'Well if the flowers die, it's NOT our problem.' Absolute insanity. Would NOT recommend.

I can't even explain how amazing the staff at Bergen Funeral Home are. Losing a loved one is one…read moreof life's most difficult obstacles. However, the staff made this process a smooth one for me and my family. The day of the service Jeanine was super helpful, caring and understanding. I highly recommend this funeral home to everyone. I do not have enough nice things to say how amazing they are! Thank you Bergen Funeral Home!

Never have I met the nicest people until we inquired in Bergen Funeral Home. Both locations were…read moreprofessional, courteous, respectful, kind & accommodating. Through the difficult time we just went through losing my father, Bergen Funeral workers had made this transition smooth & overwhelmingly easy for my family. You are in great hands especially the love ones you have lost. Scott, Tom, Victor, Charlene (sorry I spell your name wrong) & Niki, we are forever grateful to all of you. Thank you!!!

This is a classy, professional and family run business. I went here for a family member's funeral…read more(and cremation) in 2025; we also hosted the repast here. The young man from the funeral home who directed our loved one's service played the piano and sang like a pro--he was gracious, empathetic, and quietly dignified. They took extra care to find a preacher from my relative's country to lead the services--that was such a thoughtful touch. Please move away from money grubbing funeral homes like the one in Canarsie that everyone goes to -- they don't care about you nor your family member. Harmony proves that you can provide an important service to your community without emotionally nor financially blackmailing families to pay for unnecessary costs. Their prices are extremely fair and their service and attention to detail is top-notch.

Went for my friend's mother's funeral. They did a lovely job from start to finish. They do offer…read morevalet and they also have an area for the repass. They took care of everything for my friend and her family with care and ease.

I imagine all funeral homes offer fine service and understanding. But Romanelli was not just…read moresympathetic. They made my family feel heard, and taken care of. When one of the hardest times of your life comes, you just don't have it in you to protect yourself. With Romanelli, they're not trying to take advantage of you when you're most vulnerable. They're not trying to up sell you. They provide the kind of funeral or the service that best fits your needs. And they do it in a way that doesn't make you feel like just another sale. Phil was amazing and all the other people we encountered were just as professional and lovely. My family and I highly recommend them. You'll be in great hands.

The entire staff headed by its Director gave special attention to ensure that the service we…read morerequested for our Dad was carried on with ease and dignity. We were guided through every step until Dad was layed to rest at the Cemetery. Thank you very much. We Highly recommend their professional services.

Only god put this funeral home in our path. My family and myself was dealing with a unexpected…read moretragic death of our beloved father. He was a immigrants in this country and was unable to secure life Insurance. We had no idea his life would be cut short in a accident. Elcock funeral home treated us like family from beginning to end. They understood that money was an issue for our family and was able to send my dad off beautifully at a price we could afford. Irene and her staff worked late nights to make sure everything was set to our expectations. There truly no way we can repay you guys for your love and hospitality. I would recommend anyone who's dealing with the loss of a love one here. Thank you so much to the whole staff at Elcock's funeral home

The Funeral Director and complete staff are very caring, professional and overall awesome in your…read moretime of need. They will think of everything for you and your family when obviously you have so many other things to deal with emotionally.

Had a wake and mass at a church followed by cremation…read more Everyone was so kind, helpful , polite and patient with us. The place was very clean and they did a great job making g our loved one look great and paid attention to what they looked like in life. Pallbearers were well dressed and very professional. All funeral services are going to be expensive but I felt it was a good value and gave us the closure we needed.

I met the owner and his wife at a recent event in Sarasota. Their kindness and compassion and…read moreprofessionalism in the funeral industry is unsurpassed. I would highly recommend using Hillebrand if you live anywhere in the NY/Long Island area. People with a heart! J

I rarely write Yelp reviews but I must give credit where credit's due and especially a…read moreblack/Caribbean owned business. My father was ill I was notified by the hospice nurse from the nursing home it could be any day. I reached out to a few well known Funeral Homes and did not like the interaction/level of professionalism or lack thereof especially at such an emotional and overwhelming time. I reached out to the owner David Williams whom I met a the local gym, we always exchanged pleasantries. I had no idea about the process and what it entails. He took the time to speak with my brother and I about the process. I went to visit the funeral home and met with his Funeral Director Tanya. Our paths could not have crossed at one of the lowest most emotional times in my life. I was filled with so many different emotions, anger, grief, sadness, it was just a lot. Tanya stood with me as I went through all these different emotions on our first encounter. The level of empathy, listening, understanding and just great advise she gave, The Universe knew I needed her in those moments. The day my father transitioned they went and picked his body up. They walked us through the whole insurance process and the planning of the funeral arrangements. Malika did a phenomenal job putting the whole program together per our communication. Malika is such a gem. They just made the process smooth and stopping in was always a great experience, exchanging some much needed laughter during that time of grief. The day I went in to see my dad after he was dressed for the funeral, I was overcome with grief but the level of support and empathy my family and I received from Tanya and Malika made the process a bit easier to handle. The keyboard player was just a one woman show. Melvin was always cheerful. Mr. Williams, your staff are true professionals, empathetic, understanding, great laughter(during such low moments) and overall a pleasure to deal with. Our family has since recommended them to other friends. You are all appreciated!

I wasn't totally dissatisfied with the service provided but since death is their business I thought…read morethat they would have been more hands on. I spoke to the receptionists more than anyone else. When I spoke to Mr. Williams about my husband, he said I could come in the next day between 11am and 3pm. I arrived the next day and the only person there that could help me was the receptionist. Maybe I was expecting too much. I was thinking that I would be walked through the process since I wasn't familiar with everything to do. There was a mistake the the prayer cards. Instead of saying Sunrise it said Sunday. I had given a saying that I wanted to be on the cards, the saying was there, but more than I had given them. Couldn't the person who told me that they already had this saying tell me that theirs had a little more to it? I was just expecting more.