Excellent service , full of ompassion making for a stressful,relaxing,and professional experience .read more

The so called gentleman that works there is incredibly rude, first he didn't wear a mask, He…read moretreated us really poorly. His tact is really substandard he threw us all out of the room where our friend was laid out He's an older white man, its not what he said to us its how he said it

We had a death in the family in the neighborhood on a Saturday morning. By that evening we had met…read morewith the manager and had arranged a cremation and death certificates. The whole arrangement was handled peacefully and with dignity. Special shout out to the drivers who picked up our loved one, again with professionalism and decorum. Business was conducted honestly and competently. Only knock is their out-of-date office management, had to wait for forms to be printed out, etc.

Had been using this funeral home for years. We buried quite a few family members and the experience…read morewas as enjoyable as possible considering the circumstances. After having two recent deaths in the family, we turned to Senko once again and I could not be more upset over how my family was treated. There were up charges for no reason, the bathroom was dirty, staff was late, the casket hadn't been properly prepped before just started to arrive, no ambient music was put on, there were tools visible underneath the casket. Because they would not accommodate a morning burial for whatever reason it cost my family an extra day in the city, more plane fare another day of rental car and another night of a hotel room. They were then late to the burial, and the person doing the prayers didn't even know them by heart. As far as the other death in the family which was a cremation, there was a delay in getting the cremains because they misspelled the name on the plaque. Trying to get a hold of the owner after the fact to discuss the matter was impossible and we were given the runaround by staff by phone for several days. Utterly disappointed.

The most horrible funeral parlor I have ever been too. Large crowd outside smoking pot, facilty was…read morein disrepair, graffiti in the bathroom. They should be shut down .

Be away from this funeral Home!!! We made a pre-arrangement for funeral services for my father…read more We signed all the documents. After that, we DID NOT receive the bank statements like other funeral homes do. We went personally to the office several times. We called and sent emails to the administrator "Michelle Ortiz" several times. She did not respond or return any of my phone calls or emails. We realized that they did not deposited the money for future funeral arrangements in several moths something that is illegal. They sent us documents and statements barely legible. It looked like a personal account. We could not even read the name and the account number. We requested a transfer to another funeral home, the difference is like a night and day. RG Ortiz Funeral Home is a very SUSPECIOUS business please do not use them for any future services.

Over the years, my family has used B. Anastasio & Son Funeral Home for several family members who…read morepassed. The staff there are wonderful. They are caring, responsive, thoughtful, and flexible. Andrew provided support through email and phone and was always patient with us no matter how many questions we had. I appreciated how easy they made the entire process of organizing the wake and cremation. I highly recommend this funeral home.

I'm going to make this brief. I attended funeral services for a very dear friend. Even the smallest…read moredetails were attended to.. The services from the wake to the final burial were exceptional from start to finish . Andrew, the Director, was caring, compassionate and had his eye on every detail Unfortunately, I experienced a funeral service a couple of weeks ago of someone else very dear to me in which was so mishandled and undirected. This is what prompted me to write a review because Funeral Homes make a difference.

Used this funeral home in 2013 when my mom passed as it was affordable and received excellent…read moreservice. Then in 2019 when my uncle passed we went back thinking we'd get the same quality service we received before, boy was I wrong. The moment we walked in we were met by pure ratchetness. Dudes that looked like they belong elsewhere eating wings and a so called funeral director (not the same one I dealt with in 2013) just as ghetto. No tact no empathy. I requested a change of casket since the one my cousin chose wasn't up to par and I was told it couldn't be done bc allegedly the body was already in the casket which I suspect wasn't true. Finally the morning of the burial they were over an hour late to pick him up and go to the cemetery. No reason given just kept telling us they were on the way. Unless this place has changed management and staff in the last 7yrs I would not use this place. I'd rate them no stars but that's not possible.

I was pretty much in shock when I contacted First Avenue Funeral Service in October from another…read morestate to make arrangements for a funeral. From the start they were compassionate, gentle and kind. There was no attempt made to upsell their services. They quickly took possession of my brother before I arrived in New York and it was a comfort to my family that he was no longer in the city morgue while I flew out to NY. They made the entire process of his wake and cremation as simple and gentle as possible. Mr. Lee was the one who prepared my brother for viewing. Mr. Lee is an artistic genius, due to throat cancer my brother did not look as he once did but Mr. Lee worked a miracle and despite the circumstances of his death my brother looked as if he had just settled down for a nap on my sofa. I half expected his ankles to be crossed as was his habit in life. While searching for a funeral home I found out that the one my family traditionally used was having legal issues over quality and was forced to look elsewhere to arrange funeral services. I'd contacted several funeral homes before deciding to go with FAS due to their location and was surprised to find that they were the least expensive out of all the funeral homes I'd contacted. They were budget friendly without being skimpy. Located in an area with several funeral homes, they are small, not so flashy and easily overlooked but they provide wonderful service and are kind and compassionate. I highly recommend them and will use them again should the need arise.

This is a classy, professional and family run business. I went here for a family member's funeral…read more(and cremation) in 2025; we also hosted the repast here. The young man from the funeral home who directed our loved one's service played the piano and sang like a pro--he was gracious, empathetic, and quietly dignified. They took extra care to find a preacher from my relative's country to lead the services--that was such a thoughtful touch. Please move away from money grubbing funeral homes like the one in Canarsie that everyone goes to -- they don't care about you nor your family member. Harmony proves that you can provide an important service to your community without emotionally nor financially blackmailing families to pay for unnecessary costs. Their prices are extremely fair and their service and attention to detail is top-notch.

Went for my friend's mother's funeral. They did a lovely job from start to finish. They do offer…read morevalet and they also have an area for the repass. They took care of everything for my friend and her family with care and ease.

Words truly can't express how amazing my experience was working with Alex and the team at Sparrow…read more The care and attention to detail they provide is absolutely unmatched. What stood out even more was the incredible compassion, honesty, and integrity they brought to every step of the process. My mother was adamant about not wanting a traditional funeral home experience, and I am so deeply grateful that Sparrow was in my community. From our very first conversation, I felt genuinely heard and cared for. The team brought our vision to life in a way that completely exceeded my expectations. The send-off they created for my father was filled with beauty, meaning, and integrity. It was a sophisticated and heartfelt celebration of his life that warmed my heart and honored him in the most thoughtful way. I wouldn't look anywhere else for funeral services. Sparrow is everything you could hope for ,and then so much more. I feel like I not only found a trusted service provider, but also true friends.

The woman who runs the place, Erica was very helpful. The calmness of the place and the care that…read morewent into are hard to miss. We had a fun funeral. Anything goes. We had Music. I hope I never have to go back but if your looking for a place in Greenpoint Brooklyn this is the place. Erik Kraus

I called this home to see if they would kindly pass on my contact info to a family who lost their…read moremother. I was friends with one of her sons 47 years ago and have been looking for him since. The Funeral home director John was so incredibly nasty assuming I wanted to hurt the family in some way. I explained my position, he grew nastier, saying he would not allow me to invade their privacy, I again asked if he would pass my info along. I never asked for any information about the family NONE! The disrespect this man showed me said the world has changed in a horrendous way. If I had a loved one who passed, I wouldn't let this funeral home touch them... That man let me know who he actually is in a 3-minute phone call. I gave them 1 star because to write this review you have to, otherwise he would be missing stars...

Amazing care and consideration extended to people in absolute distress on the loss of a loved one…read more Information passed on that was crucial in making the correct decisions. I highly recommend D'Arienzo Funeral Home.

It pains me to write this as it is very fresh, but I needed to express the work they did for my…read morefamimy. Our daughter unexpectedly passed away and upon my first contact with the funeral director Sept it was like no other calls mattered. Sept from the first call made us feel comfortable ( a warm hug kind of comfort). Once we decided to go with Ivy Cremations, it was constant communication, whether it was calls or via text. We did not communicate via emails which was greatly appreciated and was not an option for us. That was a big plus as communication was consistent. We met Alex tonset up the final arrangements and that interation was pleasant and due to prvios patrons we were not able to bring food, but light refreshments and finger foods were allowed. The day of, which was Monday. From the limo driver Larry, who was early and waited for everyone, and opened each individual door. GREAT JOB LARRY: GOING AND RETURN. The place was clean, set up well. Nicole welcomed us and assisted where needed. Everything on Monday was perfect, accomodating and thoughtful. We cleaned up the entire venue which Nicole was so happy to express this was a first for her...lol Samantha the billing/invoice department was also availa le via text. Mr. Sept...there are no words to express how you made us felt. Larry we made him laugh on our drive back home. It was exceptional..Our baby was done right. From the bottom of our hearts...thank you Ivy and staff

It feels odd to give a five star review when dealing with death, but this is the second time I've…read morehad to use Ivy in a year and I cannot say enough good things about this company and especially Sept. They were extremely helpful and gave details every step of the way. They started the process quickly and even helped me get some info I didn't even know was necessary. They put my cousins remains in the run for us and everything. Definitely highly recommend them.