During one of the most heartbreaking times in our lives, the staff at the funeral home (especially…read moreJohn) treated our family and our precious baby with extraordinary compassion, kindness, and dignity. Every detail was handled with care, and they guided us through the process with patience and genuine empathy. Their professionalism and sensitivity gave us comfort during an unimaginable loss, and they made sure our baby's service was beautiful and meaningful. We are deeply grateful for the respect they showed our family and for helping us honor our little one with such grace. Thank you for your exceptional care and support. We will never forget the kindness you showed us during a time when we needed it most.

Our family has used Farenga Funeral Home for years, which made this experience especially…read moredisappointing. There was very little patience or understanding during the insurance and payment process, adding unnecessary stress to an already painful time. During such a difficult moment, we expected our loved one to be treated with dignity, care, and respect. Saying goodbye is one of the most meaningful and lasting experiences a family faces, and every detail matters. Instead of leaving with comfort, we were shocked and distressed. It was heartbreaking to see her that way. That lack of attention to detail, care, and compassion was terrible. We were told the owner, Gus, would reach out to discuss our concerns, but he never did, which was very disappointing and spoke volumes. We hope that by sharing our experience, families will think twice before entrusting this funeral home with the care, respect, and dignity their loved ones deserve.

Karma Gardner von Burg transitioned from complications of breast cancer on Sunday, October 6, 2024…read moreat 11.11am at her home in Williamsburg, Brooklyn New York. When my granddaughter and I arrived at Arthur's from Dallas, TX the next day, I knew immediately that we were at the right place. Alan, and Arthur Dybaniwski, went far beyond the call of duty to assist us at a time when we were overcome with grief and desperate for support and assistance. From working with the medical examiner to get her death certificate in 48 hours, to sending a courier to pick up the documents, to guiding us through the surrogate's court requirements, to her cremation just a few days later, they compassionately served our all needs. I was especially grateful that Alan told me about the documents needed to go through security with her ashes. I rarely write reviews but I absolutely had to wirte this one!

Five stars and if I had an opportunity to give them six stars I would. The most awesome funeral…read morehome experience ever, and unfortunately I've had plenty of experience. Arthur and his assistant director Alan were incredibly professional and caring from start to finish. Every time we would start to ask about something, they would say that they've already taken care of it. Just amazing experience. Highly recommended for anyone in need. And honestly, I could could go on and on about how caring and compassionate they were in our time of need, but you get the idea...call them, they'll take care of you and your loved ones.

I highly recommend Seneca Chapel, especially Zamira. She went above and beyond to help our family…read moreduring one of the most difficult moments of our lives. She was patient, compassionate, and always available whenever we needed guidance. She made sure every detail was taken care of and helped us through the entire process with professionalism and genuine kindness. We will always be grateful for her support on our sister Yomaira Zoraida Lazaro Salas funeral.

seneca chapel went above and beyond to help out family through this difficult process! they are…read moresupportive and incredibly attentive to detail. our fathers funeral was organized and incredibly detailed. The staff was so helpful and sympathetic during the process and helped put it all together in a beautiful manner. A funeral home is not a place we want to be but we had to pick one and this place has exceeded every expectation and helped us honor our father beautifully!

[886] 4-2-2019…read more This funeral home is located on a busy but easy accessible street in Totowa. Plenty of parking in back and the side lot. The staff is very friendly. They guided me on where to go and park during the funeral ceremony My friend had her dad's service here and she was very impressed with the staff and help provided. She is not on yelp but wanted to make sure you knew that the staff was great when she made all the arrangements. Definitely a place I would recommend if needed.

Recently used Festa for the passing of my learning disabled cousin. I did this remotely as I live…read morein Washington, D.C. They took care of everything fabulously! At first I wanted him cremated then changed my mind last minute. No problem they took care of it immediately. When I went up for the burial, Charlie, the representative, was wonderful! Very caring and said some prayers at the gravesite because I had elected not to have a priest. I see some bad reviews here but in my experience I would not hesitate to use them. They were very caring and very responsive to my needs. The reason I used them was one of my cousins caregivers recommended them. She has been a hospice care giver for 20 plus years so I figured her recommendation was solid. It was!

They went above and beyond in helping me fix a sunken monument. They got all the information needed…read moreto get the job done and kept on top of my request without charging a dime.

Julie is a truly a professional. In 2024 we made contact with Julie, we setup an appointment. She…read moreinformed me that I needed the burial plot deed, that the owner of the plot had to signed power of attorney given us authorization for the Headstone. She inform the family how long the process takes. My neice picked out a Headstone. Once the Headstone was placed at the burial site Julie took a picture and sent the family a picture of the final product. "It so beautiful". We were all extremely happy. In June 2025, we made contact with Julie to informed her our Ma had passed, we needed to add her name to the Headstone. She made the process effortlessly again. An appointment was made, she inform us of the time frame process it will take. Then when everything is completed Julie goes out to the cemetery to take a photo picture of the completed work. I had no worries or concerns, Bushwich Monument has knocked it out of the park the 1st time we used their service, It's a family business who have been in the community forever. We have complete trust in this business. I will not hesitate to reach out this business again. Thank you for staying and serving our community with so much dignity and respect.

Excellent staff especially. Kenny Kornhouser The mortuary…read morewas very clean and warmly inviting

People die to get in this place…read more The Original Owner of Parkside sold out to Dignity more than a year ago. It's kind of like those mergers you hear about where a big fish consumes a small fish. In this case, the owner of Parkside reached his retirement years so he was looking for a buy-out. He was a responsible man who would return your calls that I chatted with a couple of times. I enjoyed chatting with him. After the merger, they closed down the original Parkside of many years on Queens Blvd and then combined operations with other Funeral Homes at this new location on Queens Blvd listed above. Economy of scale. My family and I did business with Parkside many times over the years--not Dignity--so not sure if things changed. Probably did. Reality is that there is nothing pleasant about Funerals and Funeral Homes. I had to pick out a casket and burial plan for my mom per her instructions before she past on and take care of the business end of things. I highly recommend doing that at least a few weeks in advance of death or longer if the person knows what they want--get all plans finalized and paid in advance is the way to go. New York State law requires that the funds go into escrow until the death. You won't lose them. The guy I was dealing with at the home was a retired NYC cop. Working at these homes was a retired cop doubling dipping kind of job. And they know who to call if you need heavy lifting pall bearers. And they make arrangements for a secure hearse and limo rides--retired cops part-time on those gigs too. People turn over cash at funeral homes and there can be violence sometimes as families meet who have not seen each other in a while or are unhappy with the will or someone trying to take jewelry off the corpse during viewing. They can tell you 100's of stories. It's a good thing to have cops there to make sure things go right. But I was also part of a funeral where the widow did not pay in advance for the funeral and on the day of, we were locked up in a room at Parkside negotiating and writing checks--you don't want to be there. I still have bad memories from that. Don't do that to yourself please. And as far as Caskets go--if your budget can handle it--try to get a nice casket. You don't need the Gucci, Burberry or YSL model with the logo on the side, just a nicely appointed one--that looks classy. Costco sells caskets too--not sure how that coordinates with the Funeral Home? And with Costco if you are unhappy with the performance of the Casket--they offer a lifetime return policy.

I typically do not provide public reviews but in this case, this business is truly worth…read moreacknowledging. My husband and I chose NYC Funeral and Cremation Service when we needed help with cremation services for a family member in Brooklyn in January '18. We were also challenged by living out of state and a little leery of using the internet to find a reputable company. However, we experienced nothing but courtesy, and sensitivity, along with their incredible fast response times during this time for the family. We knew we made the right decision going with NYC from the start and truly appreciated their care and support to take care of all arrangements every step of the way. When I had a follow up question 3 months later, they answered within 2 hrs. They went above and beyond our expectations! I would definitely recommend NYC to anyone needing similar services.

I lost my brother in December. NYC funeral were very helpful. Mary went step by step with me to…read morecomplete the paperwork and get the best savings possible. It was done with compassion, efficiency and respect, especially at such a trying time. They followed up with me on a daily until my brother's cremains were with me. Thank you for your kindness.

Cathy and Kathy were like having close family members helping me out with a lot of responsibilities…read morefor my mom that I wouldn't have known what to start with. And I can't thank them enough for everything they've done for my mom and me. And her obituary photo with me was from when a close friend who is a physical rehabilitation professional as well as the lead singer of a Heavy Metal band in Minnesota made sure that she worked with physical rehabilitation professionals here in New Jersey. And she absolutely loved the personalized autographed poster from the band congratulating her on doing her exercises needed to be independent and back in her own apartment for another three years before her passing.

Upon receiving notice that my brother in law passed away in another state I was panicking and…read moredidn't know what to do. I called the funeral home as I've been there for a ton of services for friends in years past. It was a semi rare situation and I need all the help I could get. Kathy answered right away the day before Christmas Eve and got right on everything. She worked very hard and made magic happen with all the specifics involved getting everything done. She couldn't promise me everything I so desperately wanted done as it was a lot but she delivered and I'll be forever grateful for helping me through every step of the way.