I've unfortunately had to use Torregrossa's services twice in the last 4 years. Fortunately the…read moreteam at Torregrossa were extremely knowledgeable, accommodating, patient and professional. Most recently Sylvia and Sharlene were great as we laid my Uncle to rest. They were both so kind and patient dealing with last minute requests. It made such a terrible situation a little bit easier.

At first Sylvia appeared caring and compassionate. She attempted to save us expenses with $300…read morefrom a "good florist". They were in fact aged flowers picked off of someone else's left overs. They barely covered the container let alone the casket. I tipped the limo driver in advance as per her instructions and give her the money but he ended up asking for an additional tip in front of your family. She didn't offer the additional money back. Of course the driver denied it. The worst was desecrating my father's body. She used a person unfamiliar with working with clients of color. She tried to light me into thinking it was the church lighting. Black people know what we look like in church with makeup! We ended closing the coffin early because he looks so unrecognizable. She's used person of European descent who was older, he did not provide a haircut and gave his mustache a 70s cowboy look even though we provided a picture. Sylvia had a picture of my dad post cosmetics to "prove" the quality. I of course declined. Who wants to see their father with skin glue on his lips and eyelids. Blotchy make up. No caps underneath the eyelids so he appeared to be squinting. It was a horrible experience. She states the funeral home works with a Haitian community, but that was obviously wrong . As a healthcare provider I am aware that the deceased don't resemble themselves but family and friends didn't know who that was lying in state. This is not my first funeral but this was by far the worst. She will make all sorts of excuses and offer no apology. The experience made me lean towards cremation, no viewing,no funeral home for my own final affairs.

Was saddened after reading reviews of others' experiences. I've attended two services here and…read morefound the chapels beautiful, conveniently located and staff was cordial and professional. Hopeful they're under new management, some of the staff has changed, they 'cleaned up' their act and those are issues of the past; this is not the time to deal with anything but compassionate, professional and trustworthy service.

Horrible. DO NOT USE THEM They are very unprofessional. The most horrific experience besides the…read moredeath of my loved one holding loved one after services in a garage on top of each other upside down . They keep clothes. Flowers, and jewelry that were sent . Disgusting

Had a wake and mass at a church followed by cremation…read more Everyone was so kind, helpful , polite and patient with us. The place was very clean and they did a great job making g our loved one look great and paid attention to what they looked like in life. Pallbearers were well dressed and very professional. All funeral services are going to be expensive but I felt it was a good value and gave us the closure we needed.

I met the owner and his wife at a recent event in Sarasota. Their kindness and compassion and…read moreprofessionalism in the funeral industry is unsurpassed. I would highly recommend using Hillebrand if you live anywhere in the NY/Long Island area. People with a heart! J

Sampson Funeral Services are outstanding. From the staff to actual services, I was pleased beyond…read moremeasure. Sheniqua and Wanda thoroughly explained everything in detail. Various options were given with reasonable pricing. Body preparation and makeup was amazing. Sleeping beauty. Even the drivers were so well dressed and professional. Highly recommend.

I was amazed at the attention we all got st Sampson Funeral home, on the day of my sister Hope…read moreGaynair 's funeral last year November 11, 2021, the staff also even the limousine drivers were wonderful! I highly recommend Mr Sampson and his staff to assist with any thing, they all were wonderful!!

Quality services and people. Would recommend and staff helped with everything. Friends and family…read morewere comfortable.

The funeral director, from the Unity Funeral Chapels Harlem location, who covered our grandfather's…read moreservice had a complete lack of decorum (i.e., yelling at a long-term church member in front of the family; interrupting the pastor to apologize while the pastor was trying to pray at the beginning of the recessional; and driving recklessly on highway to the burial) throughout the service and my family found it to be both upsetting and disrespectful. He needs to be admonished for his behavior and formally trained on what is appropriate and inappropriate behavior in front of a grieving family during their loved one's funeral service.

My aunt husband past away in this was the funeral parlor that handle his Going away Festivals…read more this past weekend held the same day of Pope Francis in (Rome-Vatican city), There where very pleasant in welcoming , Although there where fulled with booked reservations in the Funeral parlor , we had to lead the Funerals in Churches (In Flatbush Section of Brooklyn) it was OK with us if not then we would had wait until May 2025 to buried the love one for rental space at funeral parlor , The limo came to the houses on time in functional manner, all dough we was running behind schedule because some people was running late in the church , in the Service was packed because my aunt husband was very popular ,They gave the family and friends the last viewing at end of the church services . There where people who traveled by far from CANADA, PEENYSLVANIA , FLORIDA (VIEWING) P.S. : What month of April'2025 have been lost a pet/cat and lost my aunt husband the same week :( Very convenient by The MTA transportation: Bus: B6,B82 Subway: L-Train.Rockway Parkway, Train station.

Not suppose to say this, but I really liked this funeral home…read more Visited a viewing and was impressed by the service, space, cleanliness, and order. Very different from these other funeral homes that lack. Do recommend.

From beginning to end the process was seamless and we are very grateful for that. We also loved how…read morethe person helping us had a great attitude answered all our questions and made us feel comfortable during our difficult time! Thank you so much!

In the past 10 years John J Fox and Sons have provided funerals for several of our family members…read moreand we could not be happier with the level of service and professionalism they provided. I see a couple of negative reviews on here saying that the staff wasn't professional or no one picked up the phone, other nonsense and I have to say this was NOT my experience at all and we've been going to the funeral home for years with the same funeral director (Tom Roemmelt). The staff is extremely accommodating. For our most recent funeral, our beloved Auntie Ro loved playing the lottery. And we mentioned we wanted to have some sort of floral arrangement that would somehow honor that. Tom says "let me see what I can do." He calls up the florist, explains to them the situation, and a few seconds later he hangs up and looks at me and my wife and says "It's done." And sure enough, the arrangement came out BEAUTIFULLY, and everyone who came to the service loved it. And it provided quite a few smiles on such a dark and sad day. Also our beloved Auntie Ro was 95, and Janitza Soto made her look absolutely wonderful. They dyed her hair *exactly* the way she liked it and did her makeup flawlessly. Rose would have loved it. They took every single instruction and request we gave them and executed it perfectly right down to the pink rosary we gave them to have Auntie Ro was holding in her hands. They never once rushed us. Or pressured us. And they were always at all times professional, courteous and respectful. Tom even gave me his personal cell number to contact him directly no matter what time of day or night. To which, last minute things came up and I had to text him at midnight at he responded IMMEDIATELY. Cannot say enough nice things about this funeral home and staff. Highly recommend working with them. AAAAAAAA+++++++

My mother died in 1999. We had limited funds and we were treated very unprofessionally. My…read moremother's hair was combed straight back like a mans. This was upsetting enough. It was Moms request that she be covered in a blanket. Before she was taken to the cemetery I took the blanket and placed it over her top half. As I tried to open the bottom of the casket I was stopped by one of the parties who work there. I insisted on opening the bottom half in honor of my mother's request. He continued to dissuade me. I was insistent and he relented. When the bottom of the casket was opened I was horrified to see my Mother's stockings pulled only half way to her calf. I was completely overwhelmed and distraught by the treatment Marine Park Funeral Home displayed toward my Mother. I believe it was because our funds were limited. I left shaking but said nothing rather than cause a scene. Never ever would I use Marine Park Funeral Home.

Very nice. The service was very good. The employees are always to help you or answer. questions,…read moregive directions, and give directions.