The Culver City Mazda dealership recommended this business -- yes!…read more Julio opened the place on time, at 8:00 am. He is professional, neat, fit, polite and friendly. He inspires confidence. The Smog Test was a swift, painless experience. Julio is a pleasure to work with!

I called for pricing ahead of going to A&M. After I arrived, they told me it'd be a bit, so I…read morewaited, which was fine. When I pulled my car in after 20 minutes, only THEN did they tell me the price they gave on the phone was for -cash- only. When I mentioned they should say on the phone the cash only price vs. credit card price, they said I "should have asked". Ridiculous. I left.

Moz was very helpful, honest and friendly from the first call. My car unexpectedly broke down and…read morewas not drivable. He and his mechanic Francisco were quick to intake the car and diagnose the car within a few hours. And Francisco stayed late and made my car a priority and was ready for pick up in less than a day. Overall, it was a very easy and pleasant experience (and that's saying a lot when you are dealing with car repairs)! Moz and Francisco were very transparent with immediate needs vs longer term repairs. A trusted source and I felt confident with their advice. I am definitely a customer (repeat) now. And the immediate value in getting my car running again was kept and presented at a base minimal level. Appreciated as repairs can be sizable costs.

Moz and the guys are great! He will take care of you and give very honest and direct answers. I…read moreonly come to A&M for my Mercedes. Highly recommend bringing your vehicle here. You won't regret it! I am a repeat customer, always have the same great experience!

Best customer service! Thank you so much for all the help…read more I came in with a '03 GTS Spyder and they helped me out so much. Could lot recommend more.

Brought my car in for service the office manager or who ever she was Katie or Cathy very rude and…read morepushy was talking to me like I'm an idiot very unprofessional thank god my neighbor didn't bring her car in THERE A RIP OFF AND SHES VERY RUDE

Good morning. I'm a Native American transgender and I trust this establishment. They treat Native…read moreAmerican transgender with respect . I get my oil change here. The customer service is excellent. The price is perfect for my oil change. Thank you Valvoline oil change. Native Queen Cindy

I hate to leave this review cause the kids working here are really sweet! I know they're overworked…read moreand underpaid. I hope some of them get hired at a reputable shop if they end up becoming mechanics. That being said... I had a terrible experience. I can tell many of the employees don't have enough training and don't know what they're doing. A simple oil change turned into an hour and a half long ordeal and ended with me terrified that they had seriously damaged my car. The cheap price isn't worth it! I'll definitely be going to a real mechanic next time

I am extremely disappointed with my experience here. I brought my car in on October 6th 2025 for a…read morediagnostic knowing I needed an oil change and possibly had an oil leak. I paid $130 for what was supposed to be a full diagnostic.. a thorough report of issues found after inspection. Instead, I got a single vague paragraph on paper (quote 1) summarizing $2,000+ in repairs with no itemized breakdown. I asked for photos, and they showed me pictures of my engine filters (note you have to get pass air ducts for this). Later that day I requested an itemized quote and suddenly the total dropped by nearly $1,000. Some of the issues just disappeared from the quote. That was my first red flag. How does a "diagnosis" of the same car change that drastically within hours? What did I pay $130 for if not an accurate inspection and record of the car's condition? I decided to check things myself. I ordered my own cabin, engine, and oil filters online for around $35 total (they quoted $180). I replaced the cabin filter in five minutes. Then I went to replace the engine air filter and immediately saw two large tears in both air intake ducts ... the hoses that deliver air into the engine (pre-filter at least). But both were completely ripped. This was never mentioned in either diagnostic, quote 1 or 2 despite being obvious... I paid $130 for them to "inspect" my car, and they missed something anyone could see under the hood? That's not just sloppy... it's negligent. And since accessing the engine filter requires moving those ducts, they had to have seen it. So, recap: I paid $130 for a diagnostic that missed two gaping holes in the air intake ducts something front and center. If I hadn't checked, I'd still be driving with this glaring issue. It's hard not to wonder if I was brushed off because I'm a woman. Im not the type to take someone's word without checking. This felt either lazy or deliberately dishonest. Fast forward to October 11, I came back for what I assumed would be a simple oil change. I'd already paid $130 for the lacking diagnostic, I believe I was informed with my initial quote that would go towards other services. Nope. They charged another $160. But I didn't have the energy to argue and I was planning to bring up the ducts. No one mentioned them... not even when I asked if there were any other issues. So I walked outside opened the hood pointed at the ripped hose and asked "What's this, and why wasn't it in my diagnostic?" The man looks me dead in the eye and says, "Oh, that's not really a big deal... most people don't fix that." Excuse me? I paid for a diagnosis and someone decided this shouldn't be included. Make it make sense. After pressing, he admits it should be replaced... something I already knew since I'd ordered both ducts for $30 online. Then he gives me a verbal quote of $55. I ask him to print it (because I'm not doing he said she said). He writes it up adding "no labor charge" like he's doing me a favor. I already had both parts sitting in my car. When I got home, I realized the quote was for one side the one I'd pointed at. Both were torn. At this point, I've lost all trust in this location. They're not transparent, not thorough, and the way they handled my situation was insulting. I hoped I could trust them with my car, but instead I learned a hard lesson. I'll now personally verify every service I pay for. If you rely on shops for maintenance.. open your hood. Watch a few videos. Understand what's being done before paying the "convenience" premium. Many of these fixes are simple and inexpensive. TL;DR: - Paid $130 for a "diagnostic" that missed two huge air duct tears. - Received inconsistent quotes -- price dropped $1,000 after asking for details. - No transparency or accountability. - Dismissive attitude when confronted. - Trust broken. Would not return.

Holy, Moly!!! I feel like I've found the Holy Grail!!! This place is amazing. The whole staff…read moreare friendly, knowledgeable, professional, and thorough! It's located in a small shopping center with several other repair shops and smog testing facilities. But they are the REAL find!!! It's so rare to find an auto mechanic that you really feel you can trust. I'm so dang grateful to have found Adam's!!! PS: the review page here is not allowing me to check the "value" tab as well as the Quality tab. His pricing is very fair! And the work and customer service is truly 5-star!!

I've lived in LA for over 16 years and have tried more auto shops than I can count--dealerships,…read morechains, and small independents--for everything from oil changes to major repairs. Larsen Automotive is the first place that made me stop looking. What sets Larsen apart is the rare combination of trust, fair pricing, and genuinely great service. They explain what's going on with your car in plain language, break down what's urgent versus what can wait, and never make you feel pressured. Their prices are very reasonable--especially compared to the dealerships I've used--and the quality of their work has been consistently excellent. You can tell this is a family business with a real legacy, not just a volume-driven operation. There's a welcoming, community feel when you walk in, and they clearly take pride in their reputation in Culver City and West LA. Both of my cars now only go to Larsen, and I recommend them to anyone who asks. If you're looking for a trustworthy, long-term shop instead of rolling the dice every time something goes wrong, this is the place.

This auto shop is truly one of a kind--and I say that sincerely. I've been a professional driver…read morefor over 15 years, which means I've owned and maintained a new vehicle every two to three years. Over that time, I've been to just about every auto body shop, general mechanic, and tire shop on the Westside and across greater Los Angeles. Some places offered okay service, others were unreliable or downright sketchy, and a few did good work but took way too long to return my car--even for simple jobs. As a driver, that downtime directly affects my income. Larsen Automotive was completely different. From the start, the staff treated me like family. Pricing was fair and transparent, communication was clear, and they kept me updated throughout the entire process. Most importantly, the turnaround time was excellent, which really matters when your vehicle is your livelihood. I could say more, but I'll keep it simple: A+ service A+ staff A+ pricing for the area A+ turnaround time Highly recommended. I will DEFINITELY be back.

Staff was super quick and friendly. It was my first time getting an oil change at Valvoline. Got a…read moreGroupon offer so why not. I went after work at around 6:40. I did wait about 10-15 minutes in my car since they all the lines were busy. Once it was my turn, it went by really quickly. They checked various things including all my lights and belts. Adjusted my tire pressures and I was out! Sounds like I'll be coming back for my next oil change!

Getting an oil change is far from fun, but if it must be done, at least its done by a kind and…read morecourteous team. Arrived on a whim at around 11:30am on a Sunday and was pleasantly surprised to me waved right in. Total score! Everyone here was super sweet, kind, and reassured me that things were going smoothly. It was definitely more than 15 minutes, but with such great customer service, I didn't mind. Thanks to everyone here! I'll definitely be back in a few more months to do it all over again.

I had a really great experience at Cook's Tire and Service, and I can't recommend them enough. I've…read moretaken my car here a few times now and they've been incredibly helpful, quick, kind and professional every time. The service is always affordable and high quality. I recently brought my Honda in when my engine was malfunctioning. They took the time to thoroughly check everything out. Unfortunately ended up finding that the engine was done for (very old car) and it made more sense to get a new car for me personally, but they ended up not charging me for the diagnostic. Really appreciated that and think it spoke volumes about their integrity. Enrique specifically made a stressful situation so much easier. I'll absolutely be recommending them to others and would go back in the future without hesitation.

I kicked off a New Year's resolution project to get my 2002 Nissan Pathfinder LE in great shape so…read moreI could pass it down to my son's family. After researching shops in West LA (reviews, convenience, and reputation), I chose Cook's Tires & Service and I'm really glad I did. They handled major work including the 90K service, gasket replacements, new tires, and a starter (plus other items along the way). Enrique and the crew were excellent: honest, straightforward, and easy to work with. Pricing was more than fair, and the service quality was solid from start to finish. Highly recommend Cook's Tires & Service if you want a shop you can actually trust.

I had to stop by Jiffy Lube on Overland Blvd, Culver City since my "low tire pressure" light was on…read moreagain. He took care of it and made sure he showed me which tire was the culprit. He even showed me how to turn off the error message on my dashboard so it doesn't keep coming on even when the tire pressure was not low. Daniel is the epitome of someone who truly loves his job. Thank you for your OUTSTANDING SERVICE, Daniel. It means a lot to this senior citizen who will be driving back 50 miles home. You just gave me peace of mind. I'll be back when I visit my friend over at Sony Entertainment Pictures again soon to make sure my tires are in tip top shape.

10/10 service Jr. and Rafael were very helpful informed me about an issue I was unaware my car had…read more So grateful for their service and quickness.

Worked with Fernando and got everything done quickly and efficiently. They diagnosed the problem…read morewith no issue and didn't pressure me or charge me for anything else. Highly appreciate the honesty and quality of service.

Carlos was great, very helpful and transparent. They have a waiting area with decent wifi and free…read morecoffee so that was convenient to work at. There's a strip mall within walking distance as well as sawtelle nearby so you can hunker down while your car gets worked on. Overall I felt they were transparent and quick! Felt honest so I'll continue coming to them as long as I live on the westside