My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

Have had legacy out to my home a few times and each time they have been great . Special shout out…read morethough to Josh and his partner who did an above and beyond job today really with a complicated drain situation. They were professional, helpful, courteous, and fixed the issue. Would refer any friend or family To them for a plumbing problem.

Had Larry come through to check my faucets as a new home owner. Educated me and my wife on upkeep…read moreand filtering methods. Would recommend.

Excellent service! They installed a new larger water heater in my home within 24 hours. They did a…read morebeautiful job. I definitely recommend Larry's Plumbing Service!

Excellent experience. No complaints. Arrived promptly. Plumber was professional and competent.read more

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

We have used Master's Touch since moving to Rockwall in 1998 and have been…read morepleased with their work ever since. One call to Bob is all it takes to get either him or Eric to look into the problem and fix it quickly and at a reasonable price. What we appreciate most is that you can count on Master's Touch to do the job right the first time!

We originally thought this owner was great. He said he would fix things and we were in great hands…read moreas he is a "Christian" man! One of his employees pulled a gun on my tenants and I guess was fired but this owner capped lines saying he would be back when it was warmer and he had help. SO he capped lines, many tenants had no water, he doest come back. I had to pay another plumber 2 days later when he never come back to uncap lines that didnt need capping but because lost his help he wanted to cap them to prevent water flow. IF he had better employees and completed the work we would have saved about 1500. He is still trying to get money out of me even though my tenants went without water 2 days, a gun was pulled on tenants by his crazy helper. UGH a nightmare of a situation. He should take care of jobs he promised to do and stop trying to collect money when he never come back. He owes me for uncapping lines ...beware

Blair was a very nice young man and did a good job in servicing our AC units. He informed us of…read moresome possible trouble spots, have us repair estimates, but did not pressure us to repair.

Great service from Farod! He checked everything and installed our filters. In addition, we had to…read moremove our industrial refrigerator in the garage for him to get into the attic. Once he was done, he moved it back and plugged it in. Now that is customer service.

Easy to communicate with. Showed up on time…read more Job was completed correctly. I was even given options on how to save money on various replacement parts.

We've used Pelayo plumbing for all our plumbing needs for over 10 years. They've replaced shower,…read moresink and outdoor faucets, toilets, and unclogged drains for us. They do great work, are reasonably priced and are very nice people to boot. I highly recommend Pelayo plumbing for all your plumbing needs.

Have used Ty's service for years. He is the BEST plumber I have ever had. There is nothing he…read morecannot fix.

Ty is truly one of the finest Plumbers I've had in my home. His office called the evening before to…read moreconfirm the appointment and arrived 10 minutes early. He and his journeyman removed and hauled away the old sink. They wore booties and put down drop cloths to protect the hardwood floor. They installed a new stainless steel sink, electronic faucet, disposer, and instant hot water dispenser perfectly. Afterwards they brought in their vacuum and cleansers to make the final install look showroom beautiful.

Will not recommend to anyone…read more had a leak at the house, city came by and stated we were leaking almost 60 gallons a hour. I couldn't see anything and told them I did leak test on the tanks and thought maybe it could be a toilet but that doesn't explain that much water. First day, they were almost an hour late to the 2-4 window that was booked, I had to cancel. They came back a 2nd day, Santiago and Levy did their exam and came to conclusion to replace toilet tank and shower cartridge upstairs. I mention that I don't think that those 2 items could be causing a leak that's almost a gallon a minute. They say that it's the first step and that the person they spoke to on the phone said to do that first. That quote was 600$. I'm not paying 300$ to rebuild a toilet tank, I can buy a new toilet and replace it myself for that price. So they proceed with the shower cartridge.. after attempting for an hour, he realizes he has the wrong part and says he needs to go get that part... this will cost me an additional 225$!!! So... they took the WHOLE day to replace that cartridge. When I asked what happened, the tech said he installed it upside down!! (Y'all, this is who you will be hiring) And guess what 500$ later, that didn't fix the water leak! So they say they will send someone else to do the slab leak test. That will cost me an additional 500$. I'm not happy so I call the company, the "owner" says that he was unhappy about how long his techs took for the job and also how they were late the day prior. (Of course only after I Mention all of this) if the owner was really upset about that, a company that cares about their clients should probably CALL the client first. This company is only worried bad reviews that are going to be left. They say it's all from warranty companies not them.... I was a PAYING customer! Do NOT GO WITH THIS COMPANY! They will take your $$ and ask you to fix everything but get to your problem! I went with a different company and guess what, they found the issue in 5 minutes and were on time! (Thanks Legacy plumbing!)

Well, my New Year 2025 started off GREAT with 1st American Plumbing! Another company no-show'd and…read morewhile re-contacting that company, I accidentally called 1st American. Ya' know those moments when "things are meant to be"? Having owned a business for over 25 years -- and having lived in SoDak, CA and TX -- I can say with absolute certainty that 1st American outshines all other plumbing companies in customer service, professionalism, expertise, timeliness, follow-thru .... and integrity. What an amazing company -- They are the "real deal"! Thank You, 1st American for the positive start to our new year!