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    1st American Plumbing, HVAC and Electrical Services - plumbing services in Heath, Texas

    1st American Plumbing, HVAC and Electrical Services

    (21 reviews)

    Will not recommend to anyone…read more had a leak at the house, city came by and stated we were leaking almost 60 gallons a hour. I couldn't see anything and told them I did leak test on the tanks and thought maybe it could be a toilet but that doesn't explain that much water. First day, they were almost an hour late to the 2-4 window that was booked, I had to cancel. They came back a 2nd day, Santiago and Levy did their exam and came to conclusion to replace toilet tank and shower cartridge upstairs. I mention that I don't think that those 2 items could be causing a leak that's almost a gallon a minute. They say that it's the first step and that the person they spoke to on the phone said to do that first. That quote was 600$. I'm not paying 300$ to rebuild a toilet tank, I can buy a new toilet and replace it myself for that price. So they proceed with the shower cartridge.. after attempting for an hour, he realizes he has the wrong part and says he needs to go get that part... this will cost me an additional 225$!!! So... they took the WHOLE day to replace that cartridge. When I asked what happened, the tech said he installed it upside down!! (Y'all, this is who you will be hiring) And guess what 500$ later, that didn't fix the water leak! So they say they will send someone else to do the slab leak test. That will cost me an additional 500$. I'm not happy so I call the company, the "owner" says that he was unhappy about how long his techs took for the job and also how they were late the day prior. (Of course only after I Mention all of this) if the owner was really upset about that, a company that cares about their clients should probably CALL the client first. This company is only worried bad reviews that are going to be left. They say it's all from warranty companies not them.... I was a PAYING customer! Do NOT GO WITH THIS COMPANY! They will take your $$ and ask you to fix everything but get to your problem! I went with a different company and guess what, they found the issue in 5 minutes and were on time! (Thanks Legacy plumbing!)

    Well, my New Year 2025 started off GREAT with 1st American Plumbing! Another company no-show'd and…read morewhile re-contacting that company, I accidentally called 1st American. Ya' know those moments when "things are meant to be"? Having owned a business for over 25 years -- and having lived in SoDak, CA and TX -- I can say with absolute certainty that 1st American outshines all other plumbing companies in customer service, professionalism, expertise, timeliness, follow-thru .... and integrity. What an amazing company -- They are the "real deal"! Thank You, 1st American for the positive start to our new year!

    Legacy Plumbing - Truck

    Legacy Plumbing

    (525 reviews)

    My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

    UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

    Sparks plumbing - plumbing - Updated May 2026

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