I have hired the Purple maids several times to clean my house and I couldn't be more pleased…read more Starting with Annastasia the owner, the crew are pleasant and a great team to work with. Annastasia listens attentively to customers and makes sure they get the best. I do love how professional and attentive to detail the crew is. They always take the time to discuss my specific cleaning needs and preferences before they start and do a walk through after cleaning every section of my home. To top it up I love how they use green cleaning products which are safe for my family. I highly recommend purple maids to anyone in need of a reliable and effective cleaning service.

They are very unprofessional, when they came they did not clean the floors, there was no basic…read morevacuum done or mopping. Was super frustrating as we had things planned at home. They said they would send cleaners again to rectify and messed up the whole scheduling the second time by sending cleaner at a time totally different from the message. The cleaner said she would return at the scheduled time and did not, which I only realized after I called the company. No communication from them. Terrible cleaning and worst of all terrible management managed by amateurs. They will take your money and not provide the promised service. Worst off they do not acknowledge their mistakes. Terrible experience and I highly recommend people not to give them any business if you are looking for quality or even decent service. Not professional, and don't bother to rectify their mistakes.

I will have to say this review is solely on the communication, as I was not able to receive their…read moreservices. First, she was super responsive and answered all the questions I had prior to booking a time and date for a regular clean. Then, I was expecting her to confirm prior to the day of the clean, if our appointment was still set. She didn't, but I reached out to her to confirm. She set the time for 8 am. The day of, I woke up extra early to put some things away so it's out of their way to clean so that it's ready by 8 am. 8 am came and went and she was still not here. I wasn't too upset about it but it was a little bothersome as I have my 3 yo and 6 mo with me. At 08:11 she informs me her assistant is bringing their 4 yo child. If I didn't have kids I don't know how I would have felt about this, but since I have my 3 yo, I was ok with it since he is friendly and loves to play. (At this point in my head I was like, shouldn't you discuss that with your assistant atleast the day before? It just seemed so unorganized) At 0826 she tells me that the little girl has a "flu" and isn't able to go to daycare, but will be wearing a mask. At this point, I quickly became uncomfortable as I can't afford to have my babies sick as we are also leaving on a trip the next day. I told her that and asked her if that means we are cancelling. She said yes. Later, I then asked if we can reschedule and if she would offer a discount since it was last minute cancellation- let alone the day of and passed the appointment time. She ignored me for hours and said she can't cause she wouldn't offer a discount. I said that's fine, I'm okay with the original price of $225. And I said it was just a courtesy question if it's something she would offer for the inconvenience. THEN she tells me *I* was the one that canceled. When in fact she was or we both agreed upon it. But either way I don't think it's professional to bring a sick child over to someone else's house, who has little kids. But the fact of the matter is, I was still willing to pay the original price even if there wasn't a discount. But instead of rescheduling the clean with me, she continues the conversation that I was the one that canceled. I had to show her the screen shot of our convo to show that she cancelled. But again, how is that helpful or productive? Don't blame your client, when your client is still willing to give you business after everything. Anyway, I'm sure the cleaning is exceptional based on the reviews. And I'm bummed that it was a fail for me.

I needed a move-out cleaning and she was available the same week. Arrived on time and was…read morecourteous. Everything that was left behind in the home was gathered neatly, and garbage was left ready outside the door (she even replaced the bag in the trash can). Pricing was far more competitive than similar cleaners. Very thorough job - oven was spotless, microwave was clean, and even cleaned the bathroom fan. Would hire again for another cleaning!

I used this company for couple cleanings in the past. The first one went very well, the second was…read moreokay, but this recent visit was very disappointing. I reached out for another cleaning as I was coming to visit my father and wanted a deep cleaning of his place including dusting because my daughter has an allergy to dust. The quote they gave was for close to 4 hours. My father had to leave so he left them to work alone, they ended up taking an 1.5 hours. I was surprised but figured they may have just been that efficient. When I got there a couple days later, my wife and I were shocked how poorly the place was cleaned. First, the flooring was sticky as we were walking on it, his kitchen mat was dirty (very low maintenance and could've been easily cleaned with a wipe down), kitchen sink wasn't cleaned well, I hit a spider web, dust in multiple areas, dirt on the floor boards, prints on kitchen cabinet face etc....... Just to name a few. I honestly couldn't believe it because I emphasized my daughter has a dust allergy and that I needed a deep cleaning. I messaged them and they offered to come back out "free of charge" because apparently people charge for coming back for deficient work........But I opted to skip that and do the deep cleaning myself, as I no longer had faith in their skill set. I will no longer use this company in the future and do not recommend them.

The team did an exceptional job on my deep clean. Wendy was easy to talk with and she has a great…read moreresponse rate. Also, the turn around time from the initial reach out to the clean was super fast! I didn't have to wait too long at all. High recommended them for anyone looking for a cleaning service in Seattle!

Soluma Home Cleaning is the very best. They have restored sanity to our home (we have a 1 year old…read moreand both work from home) and our family can't be more appreciative. We've been impressed by the dependability, professionalism and care that we've seen since we started with them last year, thank you Andrea and team!!

Excellent experience with this cleaning service. They were out to the house 2x and sent the same 2…read morecleaners both times, which was a nice change from the larger services where you get different people each time. The ladies who did the work were kind, thorough, efficient, and extremely trustworthy. An important issue for me is non-toxic/fragrance-free cleaning products, and that requirement was observed with no problem whatsoever. I also want to mention that Soluma generously donates services to the wonderful Cleaning For A Reason program for people who are going through cancer treatment. They also offer discounted cleaning services to those who can participate in a flex schedule. I initially spoke with the owner who was lovely and very professional, and super-organized as far as scheduling etc. Highly recommended!

Karina was amazing! She did a fantastic job cleaning my condo. Her attention to detail and…read moreorganization skills were top-notch. I highly recommend her services.

I hired Elite Maid to do a move out cleaning service. I went by to check and the entrance floor was…read morestill dirty. The shower floor was not scrubbed. I was quite disappointed with their cleaning service given I paid $500 for about 1000 sq ft cleaning service. I do not recommend this place for cleaning service.

By far the BEST service I have ever had! Very respectful and detailed. They took such great care…read moreof my mothers place, that hadn't been cleaned in over 6 months. I live out of state and Gilmer kept me up to date on every step, he even purchased TP for my mom! He did so well I hired him to clean her carpets.

We use Balmore on a daily basis to clean our offices and they always do an excellent job. Tony,…read moreone of the owners, checks in with us frequently to make sure that his cleaning crew is being thorough and not missing anything. He often stops by to evaluate the cleanliness of the office and if he notices something that he decides is not up to par he cleans it right on the spot. Tony is always available to come in on short notice as well. Yesterday, our refrigerator broke suddenly and hot sauce was spilled all over it. Tony was here within an hour to clean it and he also fixed some other things up while he was here. He has incredible work ethic and we are very happy with the services that Balmore has provided us.

They are very helpful and attentive. They work fast and get the job done nicely. Thanks Balmore!read more

Requested a quote through Yelp, the owner was responsive and setting up an appointment was a…read morebreeze. The cleaning professional arrived on time and did a good job. I liked how the pricing was settled by size of house and cleaning job versus hourly. Follow up after the job to ensure everything was satisfactory was nice and I recommend giving them a try if you need a house cleaning.

Had my move out cleaning with them. Communication was key to everything. They were very responsive…read moreand keeps you updated with cleaning since I had it done without being physically there. We definitely did not get into cleaning the fridge for like 3 yrs, so it's nice seeing it cleaned like nothing happened. I was so impressed with how clean our apartment turned out. Will most likely render their services again.