Just had fantastic service at this location. Tyler, Katrina and Ashley (in training) helped me with…read moreall my questions, cleared up my misconceptions in regards to my data usage (no one had explained it over a year ago when I changed my plan) and alleviated my fears of having a ginormous phone bill and having to shut it off. I've been a US Cellular customer since 1999 and this was my best experience ever! Parsons, Kansas store employees are terrific!

Literally the WORST internet provider in the area. They hold a monopoly over the town of Girard, so…read moreyou really don't have a choice, and this review doesn't really mean anything. $60 a month for middle of the road internet. PLUS $30 a month for a phone if you use it or not. I recently moved 4 doors down in the apartment complex and "Hopefully we can get to it by the end of the week". Mind you, they charge close to $100 just to move it. $25 for each service, PLUS more to move the phone. That you don't use. And $20 just for them to take their time to come out. Unfortunately as stated above, they are the only internet provider in the town of Girard. So realistically they charge whatever they want. My $250 deposit lasted 2 months.

Unlike the reviewer above (who thinks using obscenities makes him tough, but actually reveals his…read moreweakness of mind), my experience has been outstanding. I've been a customer for almost 3 years at this point and do not have any complaints. I live far out in the country, 15 miles from the nearest city, and my service is beautiful! Moving out here I feared that I would have no choice but one of the satellite services who rip you off and raise your rates every time you turn around. My bill has been consistent (and because they are a coop I get refunds), and the service consistent. Calls for service are met with prompt attention. For instance, I called to have a DVR added (no extra charge) and they were at my door within 2 hours! None of that between the hours of Noon and 4 crap the cable companies do and then don't show up. I use their telephone, internet, and IPTV services. All good things to say about these folks!

Affordable and reliable internet service for your home or business. They have great rates starting…read moreat $15.00 a month and no contracts!

If you like lousy customer service and people not caring for their customers because they have a…read moremonopoly for Internet and telephone then this is the company for you.

The worst service ever. Internet works for about the 1st…read morefour days of the billing cycle- then nothing for the rest of the month! If you cancel the plan you get a $200 early termination fee!

I was working in Kansas (from out of state) and my computer became inoperable. A local sent me to…read morethis shop and they far exceeded my expectations. I went in about 330 in the afternoon and they fixed me up with a new computer and transferred everything - EVERYTHING - over to new computer by 10 am the next morning when they opened. The price was great! The service was great! Like any techy - human interaction was minimal, but they knocked the service out of the park which is the important part. Thanks guys for fixing me up in a real pinch. Deanna

Typical experience of an" only game in town" establishment. Although I wasn't going to spend $2k on…read morea new system the initial contact was hopeful. They took our information and were going to transfer our info, hard drives to a used tower that was capable for our needs. The most frustrating aspect was that we had to contact them to get updates ( past the time they told us it would be ready). Three working days later we are told(after we go in to check on it) that the used comp they had was no good. The knowledge is there but I just had a problem with the lack of communication on their part. If you do have them work on s/t for you, keep after them.

Terrible Customer Service. You won't get the bandwidth that you are paying for. Not responsive…read moreto customer. They will gladly take your money though. Shame on them for not being Sparklight finally contacted me and was able to work on my issue. Better but still a little lacking. It was unfortunate that it was such a difficult process to even get a response.

your customer service people are horrible. very arrogant and non helpful. Glad we have choices.read more