I had my eyebrows done and weren't that great, then went a few days later and got my face waxed and…read morenow I have these huge welts that won't go away and they itch and may face is hot and swollen. Ive taken benadryl and used ice packs for two days...also used hydocotisone ointment I won't be going back my skin is having an allergic reaction and if not better tomorrow I will go to the Dr.

A wonderful experience! Everyone was pleasant and professional. I have found my new wax place!!read more

I have been a loyal client at Honey Bunny for over three years, consistently scheduling waxing…read moreappointments every five weeks. Over that time, I have spent between $2,250 and $2,475 on services. Unfortunately, a recent experience has made it clear that continued loyalty holds little value at this business. Due to an unforeseen work emergency, I was unable to make a 5:30 PM appointment. I am fully aware of their cancellation policy, but I had no control over the situation and made an effort to communicate and reschedule. Despite this, I was charged a 35% cancellation fee, which came to $18.25. What made this more frustrating is the fact that the same technician had other availability that day, and the time could have easily been rebooked with another client. Rather than choosing to work with a dependable and long-standing customer, the business chose to enforce a fee without consideration of the context. Ironically, that small fee turned out to be a turning point. I have since switched to sugar waxing, and the improvement in service is undeniable. No more burns from wax that's too hot, no skin trauma from wax that's too cold, and absolutely no redness or irritation. The difference in quality and care speaks for itself. It's also important to note that over the course of three years, I experienced significant turnover among estheticians, making it difficult to maintain consistent quality and rapport. While policies are important, so is discretion -- and in this case, the lack of flexibility cost them far more than the $18 they collected. They may have followed their policy, but in doing so, they made it clear that customer loyalty is not a priority. A small fee was gained, but a loyal client -- and future revenue -- was lost.

After careful consideration, improvements: the expectation to complete new person information while…read moredriving to the business and the attitude received when you state that fact. (B) As a first time customer, receiving option 1 or 2, however not mentioned by current staff ( attitudes) (3) acquire the service requested/not modified by "the specialist" " because they think", instead of performing, utilizing her own method instead of proper technique, only to return home using OTC wax to complete a service you already paid for. (4) Poor professionalism, wait until the customer has left before congregating to talk about them. This is not the place for coarse hair or women of color.

Lee did my pedicure while Judy did my daughter's custom manicure. They were awesome! You could tell…read moretheir business is very personal to them and they care about their clients. We will definitely go back to them

Wow, they know nails and how to pamper you. The owner and nail techs here have 25 years of…read moreexperience and it shows. Found out more about my nail care today than in my entire life. Very friendly people. Very delicate care. Walking on air when I left

I moved in December to Chattanooga and found Sharon. She is so skilled, personable and…read moreknowledgable. My husband and I both see her. She looks at our skin and makes suggestions based on what she sees through her very high powered and lighted magnifier. It is embarrassing when she sees a few blackheads... and has to extract them...feel so clean when I leave.

Sharon is amazing and super helpful to talk through and skin concerns you have and recommend great…read moretreatment or products. She is also flexible with scheduling and squeezed both me and my husband in! (His first ever facial!!) Great pricing as well. I will definitely go back!

I came in and decided to learn more about laser hair removal on my lower legs. Melissa, the manager…read morehad a free consultation with me and she was so informative! I was honestly so impressed with the professionalism of this place! All of the ladies who have given me my leg hair removal treatments have been so nice and personable! I highly recommend this place for any hair removal on your body! They also have decent discount for members. It's been a wonderful experience and I am considering doing more laser hair removal for other parts of my body!

From the owner: Milan Laser provides laser hair removal services with permanent results. Our highly trained medical…read moreprofessionals use the best laser in the industry to provide the safest, most effective treatments. With our gentle process, laser hair removal is the easiest and most efficient way to get smooth, hair-free skin.

Went to Lexor to get my nails done, I literally only ever go here because they always do me right…read more I got Joseph as my nail tech and he did an amazing job and he was so nice we had a few laughs and the overall experience is always a great time

I have pretty strong nails, naturally, but at my last gel manicure appt, the girl ground them down…read moretil they were thinner than paper. I had to return to get 3 broken nails repaired within 3 days & within a week all were broken off. Just a plain gel manicure & she ruined all my nails. They're now ALL cut off to the quick... like a man & that makes me angry. Pedicures are hit or miss. Some take their time and do a great job, others rush through. Disappointing, I wanted to like this place, it's conveniently located.

Okay hands down the BEST MASSAGE EVER! I've been working out daily for the past year and decided to…read moreadd massages in my recovery. When I say that massage was more than worth the investment. From the time I walked through the doors the experience was life altering, no exaggeration! The staff from the hostess to the masseuse 10/10. Beyond attentive, extremely professional, thoroughly explanations, amazing listeners. I could honestly go on for hours. And it smelled heavenly. Immediate tension relief just walking through the doors. My next visit will be the entire spa experience not just the massage.

Welcoming staff, clean space and great prices. I had a facial with Daisy and definitely plan go…read morerebook in the future. Cute little shop in the waiting area to kill time.

Denise did my nails so well. When she took off my acrylics they came right off and she did such a…read moregood job with the shape and evenness of my nails. These nails are the best I think I've ever gotten, and I'm completely satisfied with my visit there. I would definitely recommend!

I went to get my acrylics removed and a new set put on. The man who removed my acrylics literally…read moreforced a fake nail in between my real nail and my acrylics and ripped them off. At one point he got cuticle cutters, LOOKED AWAY, and ripped chunks of the fake nail off with them. It was excruciating!! One of my nails is cracked and bloody. I left and did not get my new set put on because my nails are so weak and broken now. However, Denise did an awesome job on my sisters nails. She said these are the best acrylics shes had.

Feel rejuvenated! Definitely much needed massage! Well done by Daniella I'd recommend for sure…read moresolid hands ! Good place get your massage !!!

I had a scheduled massage appointment a week in advance and filled out all their paperwork. They…read moreexpect a 24-hour notice cancellation from their clients but only gave me a 1-hour notice cancelling my appointment as I was getting in my Uber ride to go there. I also was charged by Uber for not giving them a cancellation 24 hours in advance. You would expect the same courtesy that they expect from you, guess not Zennia Spa. I'm from out of town, so now having to find someone else short notice on a weekend.

I scheduled massages for my fiancee & I since it was our anniversary. This place was awesome!!!…read moreVery professional & sweet staff. If we're in the area again we would definitely go back.

My go-to place for tension and stress relief or to simply enjoy some me time. I've gone to…read moreLifeBalance for over 10 years and have seen multiple therapists - all have their own unique style. Everyone I have interacted with has always been personable and professional from the receptionists, to the massage therapists and skin care therapists. I cannot thank them enough for helping me to feel great and have great looking skin!