she does AMAZZZZINNNNG everytime . only lady i've ever let go close to my brows . def recommendread more

First time there was not impressed due to my appt being pushed back by 20 mins due to her having…read moresomeone in the chair at the time I arrived and was just getting started. No apologies or anything then did my eyebrows fast so that she could go back and correct the other lady eyebrows. My eyebrows were rushed and not appealing but I was so upset I just left. I will definitely not be returning!!

It's across the street from a great Indian place. Love the name!! I'm a fair ginger, so I'm…read morepretty set in that department.

Dawn is amazing! She is very attentive and personable. My face was feeling very gross and dirty,…read moreI've been having my face break out a lot and just needed a good exfoliation. She did a customized facial on me and zapped away my blemishes. She explained to me all the things she was doing and it's effects. I felt so hydrated and clean afterwards! She also has a super sweet doggy who makes my day every time! Def recommend coming here, Dawn is a wonderful and knowledgeable esthetician!

Best pedicure in Cleveland. It's so peaceful and they are always so kind. Definitely worth the…read moreprice! Super affordable. My favorite pedicure option is the middle option! Really, the best leg massage in town! I'll only come here now.

Great place! I really like the owner Ryan and the tech Tina so much. They always do a thorough job…read moreon my hands and feet. The shop is very clean and spacious.

Zen Nail Spa is hands down my go-to nail salon! Jayden and Mia are always so warm and welcoming --…read moreI'd follow them anywhere. I first started seeing Jayden at the Gunbarrel location and didn't hesitate to continue coming when they moved to Ooltewah. Mia is my regular nail technician, and she consistently does a fantastic job. She's not only incredibly skilled, but also personable and attentive. I always leave with beautiful nails and a smile. Tom has also done my manicure a few times, and he's excellent -- especially with shaping and being extra gentle since I have thin nails. I've visited many nail salons in different states, and Zen Nail Spa is truly one of the best. Their customer service is top-notch, and the quality of their work is consistently amazing. Always a great experience!

Always get an excellent manicure and the staff is so polite. My gel manicure stays on for a month!read more

Great hair cut! Stephanie is awesome. Great service and prices. She also does color,perms,etc.read more

I also love getting my brows threaded. The people seem chill. It's better than plucking and waxing…read moreI guess. No one wants a unibrow ya feel. They also make my brows thicker

I went there twice and both times was very nice and very caring and done what was needed to be doneread more

PLEASE READ!!!!!! I came in town to visit my mom for my birthday and my mom took me and my daughter…read moreto have a girls day to all get our nails done, they started off with my 6 year old daughters pedicure while I waited. then they did my pedicure while my mom got her full set done, my pedicure was good only complaint on that is for a $50 princess pedicure my feet we're not massaged my calf's were and felt great but no foot massage felt the service was done super quick ...then it was time for my full set that started off okay and Michelle was Very nice at first but VERY soon into the service I felt my service was being extremely rushed..I showed her a few pictures and finally decided on a design I trusted the process of her work because of all the artwork on the wall by her station but my design came out absolutely nothing like the picture. I've had marble done many many times before and it looked NOTHING like a marble design...when asked if I liked it I very very politely told her that I was not really happy with it then she told me she could just take it off and paint the nail one color and give me no design and I said well I know your In a hurry and short handed right now i understand but you don't have time to just do a different design on just those two nails please? and she told me no I don't have time because she had a customer waiting And was getting frustrated with me .... I felt like I was a problem because I didn't like it. a handful of people had walked in after us and she told them ALL she had time to do them but A little wait, so because of that my service was so rushed and I left with nails nothing like I wanted no design not even something simple .. I had very politely again expressed that I was a little upset and I didn't think it was right that as a paying customer who was there first with an appointment That I couldn't get done What I wanted And that I was being so rushed I left it at that we paid and left, After leaving the more and more I looked at my nails I realized how uneven the shape and length were and even the paint job, gel on my cuticles and nails not painted all the way on the sides, so I called back and very nicely asked if I could speak with the owner And I was not able to so they relayed my message, I simply said "I know you guys would not have time this evening, but if I could please come back the following day and just have them taken off and receive a refund I didn't want to be a pain and make her completely redo anything and I wasn't trying to get a free set of nails so I would just really like them taken off and I can get a refund for just my nails. They said no we don't give refunds they denied me off that and could care less to to fix anything, then after my many attempts to fix the issue and them showing no concern what so ever I voiced how horrible that is for customer service my mom left there spending $270 and you don't care to try to make anything right ? They said sorry and no refund and then told me how wrong I was for wanting to write a review.. it was my last resort for them to wanna fix the problem I asked would you rather have me right a review on my bad experience and I truly do not want to do that for everyone to see or just please take them off for me, it's not fair for me to spend $55 dollars on my nails and really not like them and be told I can't get a design..and then have to rip them off myself and have to go pay that again somewhere else to have them redone these were supposed to be a treat from my mom getting my birthday nails done a girls day, my first time getting my nails done finally after just having a baby and this is my experience.. all because she was so rushed taking on more then they can handle wanting quantity over quality and didn't care to fix anything before an unhappy customer leaving. she could care less that I was leaving un happy. By far worst experience iv had in a nail salon EVER!

I stopped in to get a beard trim and haircut, while I was in Cleveland this week. The staff was…read moreextremely nice and very helpful. Easily one of the best haircuts I've had in a long time. No question, I will be back again.

From the owner: Services: Design Cuts, Haircuts, Beard Cuts, Lineups,…read moreEyebrows, Beards, Kids' Haircuts Location Facts: Located by Marco's Pizza

I tried this establishment today and was not impressed. The people working there are very friendly,…read moreand they worked in a timely manner, however they did not do a good job on my spa pedicure. The lose skin around my nails were not trimmed, I have polish on my toes as well as my nails...and also on both of my flip flops.

I went and got a full set two weeks ago, and they were not good. The nails were almost all crooked,…read moreeven after I told the lady they were. The lady doing my nails was on the phone the ENTIRE time I was getting them done. You could see through the paint on an entire hand. She didn't listen when I told her the length and shape I wanted. And now two weeks later, I have four nails that are about to pop off. Definitely will not be returning.

I've been coming here regularly for about 2 years. Always satisfied with their service. Very…read morefriendly and accommodating.

Sunner - the Owner is rude and does not stick to regular customers appointments - she does not…read morelisten to customer complaints and tells you that your wrong the nail tech was good but the owner and her attitude completely ruin the experience won't be back again to be yelled at by an incompetent owner

Took my wife for a treat. She loves pedicures. They aren't…read morereally my thing, but my toenails do look much better. We called ahead and were told we could walk-in without an appointment. And it was true! We did. The parking lot didn't seem packed, but inside was super busy. My lovely wife walked right in and picked out a color. We got right in and started. They offered soft drinks and a literal menu of options. They chairs are the fancy-schmancy massage chairs that really do too many things. Anyway, the whole trip was really nice. Easy parking, no waiting, great service, and the pricing was fair. Tip your person!

This has to be the most inconsistent nail salon I have ever visited. My go to has been the same…read moresince 2019(pink and white ombré coffin shape with extra sharp tips). We moved to the area for work and finding a nail salon has been hell. I settle here because Kevin has been the best so far but he rushes and does not listen. I've tried: Kevin, Linda and Cherry for my nails. Kevin has been the most consistent with getting the color and shape correct but the experience has been less than ideal. My last three experiences have been beyond relaxing more like stressful and annoying. If I ever have to settle here again Ooltewah Nail Bar will never see my partner and I again. It seems the speciality for this location is gel overlays and almond/oval shape. It seems to be the go to for most patrons here. Which is fine but clearly creativity lacks at this establishment.