Terrible return policy. bought a 20V dewalt drill trying to help them out instead of buying from…read moreLowes or Home depot. When returned the product that was evidently never used they would not give me a refund without owners approval because they do not accept returns on tools. Something that was not made clear upon purchase. Owner was not in store and not answering the calls. Told me to come back the next day and owner would be there. Returned and owner again not present and will not give a full refund. They want to give me a gift card for their store. Understand if I didn't have the receipt. Recommend any buyer of items at stores owned by Chandler choose this ace hardware only after you have checked lowe's and Home Depot. They are Not customer friendly.

I've been very happy with this store. I'm always greeted when I walk in and asked if I need help…read morewith anything. They've always found the product I needed and cleared up any confusions I have. There has only been one time I was little disappointed, but I will not use that service again. It's SO much nicer not to have to walk a mile just to get in a store, let alone traverse the rest of the building. And big box store employees generally scatter like cockroaches. If you ARE able to corner one, they don't know their stock. Ace takes me to the aisle and finds the item for me.

We love this Ace! Fully stocked with everything you could ever need! Amazing staff! Parking is a…read moredream with designated lot for clients only! Highly recommend!

I have vision issues and it is often difficult for me to find items, particularly fasteners and…read moresmaller items. I had outstanding customer service from two associates - Lisa and Kristie. They were patient, friendly, and very helpful. Great work ethic, knowledgable, and really wonderful in their assistance to this old geezer. Five star service. Thank you Kristie and Lisa!

very well stocked. people are very helpful and easy to deal with. i had one mistake when i had…read morekeys made that didn't work. The replaced them immediately and the work now.

Great Hardware store. They have a very good inventory. If you can't find it in the box store, they…read moreprobably have it or will tell you where to find it. There are always staff nearby to help find what we need. This is my favorite hardware store.

I found this hardware to be very helpful and always taken a personal interest in trying to help me…read moreget what I'm looking for. I would highly recommend this hardware for anything you may need!! Hats off to the people that work here, you are doing a great job and it does not go unnoticed!!!

I was looking to purchase a Weber grill and Billy, one of the owners, assisted me and was very…read moreknowledgeable. Billy brought the grill out to our house, set it up and they've just been outstanding as far as assisting when needed regarding the operation and the cooking various foods.

They are always friendly and helpful. I got a Traeger smoker the other day they assembled it for me…read moreand helped me load it into my truck. I've always had good experiences at this store.

The people who work at the Cape Haze store are always helpful and friendly!…read moreI recently went in to have some screens done over with the tighter webbing (no-see-em) and when I brought them home they didn't fit properly, they bowed in the middle, so I took them back. I spoke with Tom who I originally dealt with and he and Don did them over without any questions. When I brought them home they fit perfectly! I am so grateful there are still people like them that go above and beyond to help its customers! I would highly recommend this store!!!! Thanks again to TOM and DON! Extremely Grateful, Wayne

Great little hardware store & sporting goods store on the island. Well stocked fishing tackle…read moresection and any other beach items you will need here - coolers, beach chairs, hats, and all that stuff. Friendly folks as well.

Great stock, good service. Only issue is NO ONE working there wears a mask during this pandemic…read more No one.... It's their choice since the Governor of Florida thinks it does not help. Enough said

Can't say enough about Ace, they are a few steps above other home improvement stores. Seems the…read morealways have what you looking for. Professional horticultural advice is also available. Enter and you are greeted and helped with finding your need or advice on solving your problem.

Great variety of cultivars and sizes for the fruit trees, more so than most Home Depots and Lowes…read more We found that the plants are well taken care of and accessible. Staff were friendly and helpful and there is lots of close parking! Unique artwork for sale inside, from canvas paintings to metal sculptures.