I am absolutely disappointed with the food service in this establishment. I have been bowling league here for years. Since last year winter league I have had to send back my food order every week. Either wrong or iced cold. You guys need to get it together. read more

I was excited to try sparez with my 3 year old since he enjoyed bowling the first time we went. Unfortunately I was beyond disappointed, when we arrived there was a line with a bored looking girl at the register...after paying $40 for 2 adults and 1 child for an hour and shoes I requested a ramp and a 6lb ball to be told they were all in use. After I informed her my 3 year old couldnt bowl without she said someone would bring them to us. 40 min later still nothing. ..I tracked down an employee carrying 3-6lb balls and asked for one, he looked at me llike I was asking for $. I asked for the table to be cleared and was handed a paper towel and cleaner, no effort to clear the glasses and trash. I finally asked for my $ back and 15 mins later received a ramp and a ball suitable for my son. During the time we waited there were no ramps in use and people hording balls. Halfway through the game our balls were taken so we were able to complete 1 game in an hour. The place was filthy and the employees rude, we won't be returning. read more

Do not order food here ! They are under staffed the food came after our hour of bowling was over and we were ready to leave. No one could help and the chicken wings were dripping in oil. Pitcher of soda came with no cups sauces we asked for never came out and after complaining they turned the other cheek! Horrible service. read more

Horrible Un organized! Reserved a Two lanes Day before. When we arrived we realized they had specials...much less expensive special, that they did not mention on the phone the day before! And don't go to the bathroom...it will ruin your day. read more

The manager Alex was very caring and very attentive. Helped us get our lane at very late hours and made us feel super comfortable. Alex continued to check on us and make sure we were having a great time! He is the reason we will be coming back. Best management I've seen here and I've been coming for years . Thank you ! read more

I was excited to bring my family. Walked up to the desk and there was no one there for a solid 8 min. Keep in mind it's a Monday. I walked to the office where the employees were sitting having a chat and asked is there anyone working the desk? To which one girl nodded and walked over. We were unfortunately attended by her, Sephora was her name. What a TERRIBLE attitude. I'm 150% sure she hates her job and people who go to her job as well. The most unfriendly customer service rep or whatever title she holds. Point is, they should really consider putting her to work behind the lanes where no one can see her or bother her, I'm sure only then would she crack a smile. Poor thing. Our lane wasn't working properly, i paid $28.59 for an hour of games and 2 pairs of shoes. To only lose about 24 min due to the pins and/ or the balls getting stuck. All in all, I hope they train employees to be friendly and be attentive. Bowling is supposed to be fun, but that was a fail because their lanes or whatever machine in the back was faulty and Sephora was angry working there read more

This was a last-minute put together family outing on a busy Friday night as a family we haven't been bowling 10 plus years together. So let me list some of the names that made this night fabulous night sales office Lisa , Cari , Quantrell / shoe counter Kezian I did not get the name of the people at the food court but also great service last but not least the manager Billy. I'm giving these people a special shout out for making this night a Flawless night unbeknownst to them we have just lost a matriarch of our family my grandma. So This Night Out was much-needed it's so much pain behind the smile and laughter but at that time everybody in our group enjoyed themselves and was able to just embrace the love of family. We didn't have to worry about anything Billy and his staff made a knight of bowling a VIP experience. Sometimes you never know what people are going through in life simply a night of bowling brought smiles and family Unity together. It doesn't take much when the love is so strong thanks again for this awesome experience now they want to do it every other month cousins night out. read more

Best place to go with friends or family. Very friendly staff and Beth-Ann was excellent! Recommend this place to everyone

Love this place. Friendly staff, well maintained, and very fun. It's a place you will want to visit again. The food is great too!! Really looking forward to my next trip to this great bowling alley. read more

If your looking to go to a bowling alley please don't waste your time!! The service was beyond horrible. if I could rate this place zero stars, I would. My family and waited over 3 hours then the host kept telling us 45 more minutes . We had kids with us and we're not let inside because there was no waiting area for children. The waiting area was at the bar. The security was extremely rude and useless. He had no customer service and kept brushing everyone off. He needs to take a course on customer service. This place was not fair to customers waiting. I understand that COVID change things however there should be a time limit on groups bowling. I find it crazy how groups were able to bowl more than 2 hours. We Walked out in disappointment. Don't go here it's very low class.I repeat do not waste your money or time ... read more

There was a huge upgrade in the service, and a much more pleasant experience. I want to give the GM A huge shutout for actually caring about what people have to say. I will be back on another Friday. read more

First time here. It was amazing and staff was very friendly. Manager was awesome. Great job team

BALL OR NO BALL!!! I went with my kids and friends to have fun, and everything was ok until the personal ball of my friend disappears, we played and the ball never got out from the lane. We spent the rest of the night trying to find the ball and we never found it, we were very sad, nobody could find it, we couldn't finish our game. The next day we went there again looking for the ball and the Customer Service Manager was already on top of the situation. We found the ball immediately after we got there, we were cheering of joy!!! Thanks to the manager and the team that found the ball!!! read more

There stuff is out-dated and expensive. For much, much cheaper State Road 84 has a bowling alley that has much nicer and a much more affordable experience. I mean the bowling shoes I was wearing were legitimately ripped all over the place and had no traction so I was sliding when I was going to bowl. read more

Terrible place. Went tonight for a birthday party. Gangster rap all night. I don't mind some rap music, but they were playing some straight up hood rap. Speaking of hood, I certainly felt like I was in the hood. Couldn't wait to leave. Will never go back to this dive. read more

Great time! long time since ive been here in a while...Great time with my boo. Great customer service

Came here on Sunday evening , few lanes still available , staff is friendly , prices are decent. They give extra 15 minutes in lane if you like them on Facebook or check in via Yelp. I thought that was a good trade. Would definitely come here again. read more

The worst place ever I go there with my wife and some friends and for one the girls on the front was by far the rudest I ordered food then I played my bowling game an hour went passed and I still didn't get my food I go ask about it the lady said she didn't get my order and the two bartenders was there drunk as ever ! So I ask for my money back the manager ask why I tell him it's been an hour I'm about to leave I wanted this when I ordered it ! So he tells a young lady to refund my money and she says " make her pay for it " and I told her I'm not paying for this after an hour and she wanted to get rude with me until I told her I wanted my money back and I wasn't leaving until I get my money back so her scary ass made someone else do it and when I told the young lady who helped me thank you the girl who face look like a chocolate chip cookie kept trying to be rude until my wife told her to watch her mouth she wanted to get bold like she was gone do something so we walked out and she sent all her little friends outside and she ain't even come out they need better workers here they need to have someone come out to this place I saw a roach run across the bar too on Friday August 27 at 10ish need a whole new set of staff read more

Good price but should have the lights off and better music to create a better atmosphere but it was gun

My kids love this place - always running deals (groupon) and everything is fairly clean unlike most bowling alleys. Great time with family or large groups of friends. It does get busy on weekends as expected but during the week lanes are always available. read more

Amazing friendly staff... best lanes in town. perfectly poored drinks and a great fast kitchen. what more can 1 ask for? RECOMMEND and will be back! read more

Spent a little family time at Sparez and bowled a few games. My first time here.. First off the place was clean and the ambiance was great - tons of families and kids which is was what I hoped for. However, I took one star off because of the staff - rude rude rude...especially the girl at the counter. It's a family / kid friendly place if you're not gonna smile then don't be rude. I feel it depends on the manager who was sitting in the clear office giving weird looks to everyone who walked by... Won't approach him about a party, that's for sure.. I took off another star for the gross feeling and smelling shoe laces. I've been to dozens of bowling alleys and have never seen or felt black and wet shoes laces - sooooo gross. read more

Tip: Walk with your own socks , don't go on a Wednesday night when they have bowling mentor games taking place. Check the websites for events. They usually have Live music on a Friday read more

Had a private event here. Everyone was so accommodating and hospitable. From the sales staff (Alexander), to facilities (Rick and Mark), to the owners -- everyone was so helpful and always assisted with a smile. Great place. 10/10 would recommend read more

This bowling alley does not even deserve one star. They decided to refinish about 30 of their lanes with customer in the building. The smell kept getting worse. We were on lane 31 so we where closes to the smell. The parent next to us had his two little boys. No one should be exposed to such harsh chemicals. Gave my family and I left with headaches and nose pain. We complained to the front desk, all they said was that the smell would get worse and they would be closing 1 hour earlier. They also told them that they had an inspection and had to do this. Bad management for deciding to keep the alley open and taking people money when it should be closed. We had planed to bowl at least two to three games, barely was able to finish the first game. read more

Manager Alex Brewer was very unprofessional. I was waiting in line for over 20 minutes and he did not care. I was very disappointed. All I received was attitude, very unprofessional environment I would NOT bring children here. read more

Insanity! What a freaking zoo! The people in the lanes next to us had absolutely no etiquette. They kept using the balls we had selected to play. Poor service by staff, did not care about anything but taking the money and handing over ragged shoes. Seemed like more of a Chuckie Cheese free-for-all catering to kids and parties. Take a hard pass unless you like to let your 4 year old run wild. read more

Great place to bowl and have tons of fun with family and friends. Would def recommend to others who want an enjoyable evening with laughs and pure fun. Staff is extremely friendly and willing to help with lanes and all services they provide. Music is def a plus read more

I haven't been to a bowling alley in forever, so I'm not sure if they are all this much fun?? I met a friend to play pool on a Friday night and it was basically a dance club. There was a DJ set up in the middle of the lanes. He was playing today's hits mixed with some old school music and it was on point! The lights were dim and the bowling was glow in the dark. There was a full bar and lots of people of all different ages, all having fun. They also had some arcade games. I surprisingly had way more fun than I expected and I'm excited to go back! This is a great place to head for a date night, weekend activity. read more

This bowling alley is fine if you just want to bowl a few games with friends and have a couple of beers and not take things too seriously. However, for someone that bowls in a league, I probably won't bowl in a league here again. Even though it has leagues, it almost seems as though it's more of a place for kids to run around and act up than for league bowling. The one huge complaint I have is the staff, plain and simple. They are rude and they speak to you as if you know nothing about bowling and they know everything. There was one instance where they had a coupon which read,"Bowl one game, get one free." So I went in there on a Wednesday morning and gave the cashier the coupon after I stated that I wanted to bowl eight games. Keep in mind that I was bowling in a league there and had just bowled in my league the night before. The cashier then tells me the cost is going to be $12 and change. I explain to her that I am a league bowler and thus, my games should be at the $2 league bowler rate. She tells me she needs to discuss this with the manager so off she goes. Approximately five minutes later, she returns and proceeds to tell me that they cannot honor the coupon at the league rate. I can either use the coupon at the non-league bowler rate or not use the coupon and get the league bowler rate. What in the world is going on here? I ask to speak to the manager and he tells me the same story. I relate to him that I bowl here every week and I spend so much money here that even if it's not in their policy to do so, can't he just this once charge me the cheaper rate? No deal. I was so fed up at this point that I told the cashier to use the coupon and I walked over to my lanes. The customer service at this alley is horrendous. They don't treat their league bowlers any differently than non-league bowlers which is a huge mistake. Other bowling alleys give league bowlers discounts on food, merchandise, free practice time as well as a discount on non-league games. Sparez needs to reassess and rethink their business plan because it isn't just me that is complaining. It's also virtually impossible to practice here after 10am. Camps begin to crowd the alley as well as senior leagues so I suggest bowling somewhere else during the weekdays. There are plenty of choices on who to give my money too for a league. It won't be this place again, for sure. read more

The music stops before 1am which is messed up because we are still here bowling. Bowling now in silence or rather the beat the balls hitting the unwaxed floors. I requested the music to be turned back on and they ignored me. RUDE. GOODNIGHT read more

Great Time always and good family fun, me and my kids bowl here at least once a month we love this place

We had our Holiday party at Sparez, I can honestly say that Alexander Brewer provided us with outstanding customer service, he is amazing! Our server was also very attentive, the food was hot, fresh and tasted delicious. We had a great time! I would definitely plan my next party here. read more

There was a Huge RAT running around the facility. Disgusting because they serve food here. Reached out to management and no response.

Best place ever! Great place to hang out with friends. Good food, drink, services......................

Good music, fun environment, so many lanes and decent food! We arrived for a birthday celebration, I was confused if were ordering from the lane or if we go up to the counter. we finally had a waitress come up to us to order some drinks and food but nobody was very attentive and we had to find our food in the counter after a while since half of it didn't make it to the table. Besides that, the bowling experience was amazing and the screen had some cool settings where you can connect to facebook, take selfies. Very updated technology than most bowling alleys. read more

Will never go back! The service sucked, the cashiers were rude as ever when I went to order my food. They dropped my food off at the wrong lane, and by the time I realized it the food was cold. They never bought us our drinks, when I walked back to get our drinks the girl had an attitude for whatever reason and sat the drinks were I couldn't reach them. They need to hire new cashiers or teach them some manners! read more

30 dollars for one game plus shoes. Way too overpriced and the "compensation" for the price is a bunch of self promotion games. I just wanted to bowl. read more

This was my first time at Sparez. My son wanted to celebrate his birthday with some bowling. The lanes and computer system were great! So user friendly! We paid about 18.99$ for each lane with the online coupon and $5 for shoes(each). Didn't have any issues with getting lanes or shoes, mind you we did go around 2:30 when I assume it's not their busiest time. Mathew behind the counter was gracious in helping us the entire time and he really made our experience wonderful. The have an ample food selections and a full bar. I will def be returning!! read more

good place to change it up on a friday night. at 930 the music starts and bowling becomes a lil more interesting. the only thing its a lil pricey when it comes to drinks and food. but overall its a good place to hang out and get away from the club scene for a change. also the one thing it doesnt have is an arcade room...which is fun even at my age. lol! read more