I was sorry to read Tyler's review since it was absolutely the opposite of my experience. Don't…read moreknow who Ken is, but maybe no longer working there? Clearly the service orientation of the manager is critically important in the times of transition of many people using self storage. Jen is absolutely a superstar! Very capable, constantly working with customers to help make their experience successful for them. Great attitude. Always willing to help. Very clean, new facility. I have used self storage in many states and locations over our years moving around the country, and working with Jen and this facility in Brighton is absolutely the best we have ever experienced. Thank you so much, Jen.

I do not recommend storing here. The management is not willing to take care of their customers and…read morethey offer services and deals that they do not follow through on. Ken said he didn't want to help me. He didn't say he couldn't he said he didn't want to. Multiple employees at this location promised help and results that were never receive. I've never missed a payment and have always been respectful with staff and I was treated as if I was a nobody. I'd highly advise steering clear of this storage facility if you want honest and good business because this establishment has neither.

I have been using Pirates Cove Ann Arbor for almost 5 years now and have been extremely happy with…read morethe service and facility. The facility is well kept and clean. Any time I had an issue (which every time was self-created) they responded quickly to take care of it and always kept me informed. The people at Pirates Cove are always friendly and great to work with. I would definitely recommend Pirates Cove Ann Arbor to anyone.

Great facility. Very clean, well managed, and with good security. I looked at a few other places…read morebefore choosing Pirates Cove. Many thanks to Teresa (with no "h") and Christine, who provided outstanding service and made the whole process fun.

And yet again, I have tried to make a payment online. And yet again, no success. This storage…read morefacility is a true nightmare. Last month our receipt was not emailed to us and we had to go to the office to get it. The month before they were updating their system so we could not pay online and had to go into the office. And now, we have to go to the office to pay our storage and hopefully get a receipt. This is if they are in the office. They raise your monthly fee every 10-12 months under the guise that they are making site improvements. When in reality they are only maintaining the facility. If it was not such a hassle to find another unit we would have done this months ago. FYI to those looking in the Brighton area, stay away from these folks.

Was quoted $130 for a moving truck day of rental with being very liberal on the miles just Incase…read more Rented it 24 hrs. Returned in condition it was found. Forgot to "fold" the moving blankets you HAVE to rent. $40 extra charge for that. Plus they added on over $100 in other fees. BAIT AND SWITCH. Bull****. So $330 total!!!!That truck by the way was old as all hell and felt like it was going to rattle apart. Terrible what your doing by price gouging people. Enjoy my hard earned money thieves. Reporting to the BBB.

Good place to store stuff. Never had a problem with anyone breaking in. They monitor the gate,…read moreand it's locked after hours. Not convenient if you need after hours access, but better cuz they only let people in when they're watching. Prices are decent, units are clean. It's an older storage unit, so there are some upkeep issues, but nothing catastrophic.

Great work and exceptional customer service! I would recommened them over and over...read more

Rockies did an amazing detail job on both the outside and inside of my car - it looks better than…read morebrand new and is super shiny again. Vonny is awesome to deal with and got me right in for an appointment. Highly recommend and will be back!

Such great staff. Kind, and very clean! Whatever questions we have they have been answeredread more

From the owner: Are you ready for more space in your life? Harte Storage is here to serve the Brighton area. Harte…read moreStorage is a locally owned self storage facility that offers affordable storage options for all your needs. We provide the only secure covered loading and unloading area in Brighton. This is great to keep you out of the harsh Michigan elements. Simply put, we provide the best in climate-controlled and drive-up storage units in a safe and secure environment. We make it convenient for you with 6am-10pm access 7 days a week, 365 days a year. . Harte Storage is simply the best around. We are looking forward to serving our community for years to come. Opening Soon .

Vandrey checks ALL the boxes: extremely convenient location, reasonably priced, open 24/7, &…read moredrumroll...the owner is an absolutely AMAZING local guy! We've stored all over the country & this place is by far the best storage facility we've ever dealt with. No corporate red tape-just a good owner with great attention to detail & great business practices. Vandrey Self Storage has been a dream come true! Highly recommend!

From the owner: We are a locally owned an operated facility! Vandrey Self…read moreStorage takes pride in offering a simple and hassle-free self storage experience for all our customers. We make sure our storage units are clean, secure, and ready to rent. We offer a wide variety of unit sizes, Drive up non Climate Controlled storage, Climate Controlled storage, as well as Outdoor Boat and RV parking.

I highly recommend this place! Kevin was very kind and communicative. He explained everything and…read morelet us know about the cost right upfront, so know hidden costs. He was extremely helpful in a stressful situation. This is the place to go for all your storage needs!

5 Stars Plus. Levin is the best. Very helpful in renting units and maintaining the property. We…read morewould use again as needed. The run specials on the rent at times and they are reasonable in cost.