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Spano's Brick Oven Pizza

4.0 (2 reviews)
Closed • 12:00 pm - 8:00 PM

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DeCristofaro’s - Excellent food, service. They cook to order. This will be our go-to for Italian food!

DeCristofaro’s

3.9(56 reviews)
3.4 mi

I'm only giving this place two stars because I can respect the fact that I had good experiences…read morehere years ago. It used to be a favorite of my dad's, and whenever I came to visit, we would always stop in. I had heard it had gone downhill, but I decided to give it another shot because I always enjoyed the food. Unfortunately, what I experienced this last visit was disheartening and unprofessional. Last week, I ordered a couple of meals with plenty of time to pick them up before a football game. When I arrived, the girl behind the counter asked the cook if the order was ready, and he said no. The two of them then got into an argument in front of customers about when she was supposed to press a button in the system to notify Grubhub that the food was ready. Very uncomfortable and unprofessional. They apologized and told me they hadn't even started the food yet, so it would be another 15-20 minutes. I waited patiently in my car, went back in, and the food was finally hot, so I rushed home. Once I opened my meal, I realized they gave me the wrong order. Instead of the ziti and eggplant meal I ordered, they gave me plain baked ziti -- and it was very dry. I called immediately, and the girl told me they could remake it, but only if I drove all the way back. After already waiting an extra 20 minutes, I asked if there was another option. She said they could offer a gift certificate, but only when the manager returned. She promised the manager would call me. I never heard from anyone. The next day I called again and was told the manager wouldn't be in until Wednesday. I waited, and Wednesday came and went with no follow-up at all. For a $20 order, the situation could have been handled so easily. Instead, I listened to staff arguing, received the wrong meal, and then got zero accountability or customer service afterward. They even tried to blame the Grubhub system until they finally admitted they could see I did order eggplant and ziti. What happened to simply taking care of the customer? We've been coming here for years, but after this experience, we won't be back. Plenty of other Italian restaurants know how to treat people better.

The sauces were rich and satisfying and no reflux symptoms…read more Classic music played with a matching environment. The service was immediate and one of the big wigs came and asked what we thought. The portions adequate and plated well. Overall a nice place for a classic Italian family style dinner with ambience. Tatiana, our server, gave high end service focusing on our taste. All staff contributed to a soothing experience.

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Spano's Brick Oven Pizza - pizza - Updated October 2026

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