I rarely feel compelled to write negative reviews as I believe companies/employees have "off days" and it's just a part of human nature and forgivable/excusable. But on multiple separate occasions, I've had negative experiences at Space Cat. I came in a few days ago, pretty close to around 8:47 PM. It looked like there was a D&D game or card tournament set up as there was a table with 3-4 people sitting around a table near the front of the store. I came in to look around and received glaring eyes from a gentleman near the counter who eyes me up for a few minutes and says "We're closed" so I replied "Oh I thought you close at 9:00pm?" The guy looks around and says "What time is it?" and I said "8:47pm" and he said "Yea we are closed" so I walked out, knowing that there was no interest in helping me. Not a "Sorry, we closed early for the day, we open tomorrow at XX" or "Sorry to inform you, but we closed due to a private event, etc" Not a great look and no empathy at all. As someone who has worked in retail, i would recommend, at the very least, to put a sign up on the door that says "closed early due to private event" or lock the doors and host the private event in the back where the public can't see. Point being, you never know who is going to walk into your shop and drop $$ on a purchase and risk them walking away and never returning due to a rude interaction with staff. On a separate occasion, I've walked in and experienced two employees arguing in the back, they were audible to the point where the folks in the store could hear it. Finally an employee from in front of the store said something to them to knock it off or what not, but it was pretty unprofessional. On another occasion before that, one of the employees was pretty rude when I asked if there was a restroom I could use. On a separate visit, I overheard another customer ask to use the restroom, and they were welcomed to use it. I brought this up to the gentleman was pretty stern and standoffish saying that I can't use the restroom. No big deal, if it's for employees only, then I get that, but instead of saying "Sorry, the restroom is for employees only" the gentleman proceeded to be argumentative about it. If you're going to make exceptions for some, but not for others with no good reason, it's a bad look and inconsistent. My advice to the owner is to work on consistency with your policies, train your customer facing employees to treat all customers fairly and offer the same level of service to all. You never know who your next big spender might be so it's in your best interest to keep your potential customers happy when all it takes is some soft skill training for your employees. 2 stars because on the off chance, I've actually found some pretty cool stuff in their retro games section. read more

Absolutely love the new shop. Congrats on the move, there's this great nostalgic feeling upon stepping in. Tons of comics, trades and collectibles from back in the days. They've got a great selection of new comics and toys as well all easy to find. My barber just opened shop right next to Space Cat so you'll definitely have me as a regular every 2-3 weeks exploring the store and picking up a few goodies. Great, knowledgable staff too, helpful answering your comic related questions! read more

SpaceCat - Got here a little late after the "new release" rush & they still had a great selection of "Back to the Future" comic variants - Comic Books Near Me - San Jose, California

on behalf of my bf im writing this review because ultimately the service here took a turn of a events for what reason? bad communication on the staff! i want to preface that he's been an avid customer and loved coming here. but when wanting to return an item for credit WITHIN the 7 days it states on the receipt he was denied multiple times and treated poorly. he was told by staff that allegedly they can only accept a return if the item is broken? and then they say that they verbally told him when he purchased? ok if that's a rule please add that on to your receipt.. he asks for the managers info and gets denied then told to leave because they accuse him of acting "belligerent" and as he kindly does so because staff isn't being helpful an employee screamed "f*ck you"... as he walks out. excuse me? how is that any way to respond to an upset customer on your failed policy. im looking at the owners reviews and it pretty much looks like he sticks up for his poorly mannered staff. its just unfortunate bc im all for supporting small businesses that have been ran for years and years. it's just really upsetting that workers can't have the common decency to be helpful. but no they abuse their so called policy rules and act on ego.. not only that they claim they have footage of them saying their made up "broken item only" rule but then backtracked saying he can't see it. like wow ok then why bring it up? so you can have an ego boost? im sure people have their ups and downs with this establishment but wow im literally appalled. both my bf and i work in retail.. customer service at that! so we had our fair share with difficult customers.. so we approach any type of service worker with respect. but to full on lie and try to make my bf seem stupid, kick him out, then proceed to cuss at him. ZER0000 stars. whoever the manager is or owner please check on your staff and teach them how to handle others with courtesy and respect. instead of them finding solutions to help the issue they got a stupid ego boost. they provoked HIM! and gave HIM a reason to become as upset as he was. reviews can only do so much because at the end of the day people would want to still support this shitty place.. but word of advice, tread lightly because one these tempered employees will snap at you for no reason. he didn't think this was worth writing because ultimately yeah maybe nothing will internally be dealt with..but i think it is worth. do better, treat people better, work out your own personal issues than blaming it on a customer following your dumb policies. i swear if i see a positive review bc staff was helpful because your buying something literally wait until you have a product issue and see how they go about that lmao. anyways! this place sucks ass but could suck less if the people working there would learn customer service knowledge first. an apology would be a great start but maybe that's too much for their big ol egos could handle :( oh boo hoo! read more

Visited SpaceCat prior to the pandemic and still love it! They have an awesome selection of comic books, manga, and so much more. The owner and staff are extremely nice and very knowledgeable about what they have and available to answer your questions Definitely will be returning as this is my preferred spot to buy manga! read more

Love these guys man. This shop is super cool and they have one of the best, possibly my personal favorite, selection in the area. Tons of comics, figures, and all kinds of collectibles ranging from fun and cheap to rare and valuable. They often run great sales and promotions and they got everything from Marvel and DC to Alien and Predator to Godzilla and Scooby Doo, it's all there. The workers are always super friendly and incredibly helpful. If they don't have what you're looking for, talk to them and chances are they'll get it for you. Between knowledgeable and friendly faces and an incredible selection, this shop has earned a regular and I suggest you check it out! read more

Bought a Shinning Fates ETB for $60 from them and found out it was resealed. Wouldnt recommend to anyone buying pokemon cards here.

The rudest interaction I've ever had during a phone call. I called asking if there were volumes of a certain manga that I was searching for. He blows up and says something on the lines of "You're not making the world a better place". He could've just said there was none available instead of being an asshole read more

WAY Overpriced cards, grumpy owner, and cash discount is fishy....Save your money, your dignity and go to tcg player or literally any other trading card shops in the bay. read more

I don't know what the experience is like in the store itself, but I just called and got the weirdest rude attitude from the guy who picked up the phone. I was asking simple questions, as any customer would, like, "Do you sell singles of Pokémon cards?" and he just kept giving me one-word answers like he couldn't be bothered to help, and if I asked any followup or clarification questions, he'd say something snarky like, "Nooo, I didn't say that!" or "Oh, no! We're not gonna let you do that!" I was just hoping to have some fun on my day off and he really squashed my enthusiasm before my day even began. No way am I spending a dollar at this place, he really bummed me out lol. read more

If I could give 0 stars I would. The owner messaged me about how I'm upset that they wouldn't take my 5 dollars worth of items. I don't care about the trade in , I care about the service provided. Its 5 dollars, not a big deal to me but to him yes. I think he MIGHT be a little racist after calling me a terrorist. I'll just post the screen shots. read more

SpaceCat - Comic Books Near Me - San Jose, California

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This place may be good for comics, but I tend to go there for trading cards. These cards are really over priced and it feels as if they only want to push their comic books. One time I called to ask if they carried a specific trading card product, and they asked me if I was local, and if I was in their database before they would answer my question. Then, I got an absurd price for the product! Also, I was in the store one day and asked how much a pack of 100 penny sleeves cost, and was quoted $10. For those unfamiliar, I can find a pack of 100 penny sleeves for 1-2$. Really?! They don't care about the customers that are in there for cards. The funny thing is, if they did, they would make a lot more money. I have a feeling they make more money off of trading cards rather than their comics, even with their absurd prices, but I could be wrong. Oh well. Go somewhere else if you're looking for trading cards. P.S. Some people WILL make an account just to post because they feel the experience was so bad that they need to share it with others. Don't be discouraged by accounts with few reviews. I may not review often, but my experience with this store was bad enough to post it. read more

Great comic store with a wide selection. I visited for my first time for free comic book day and purchased Battle Angel Alita Deluxe volume 1. They gave me a nice pack of free comics and when I asked for recommendations from one of the employees (slender white guy with a goatee), he asked me what I like and showed me some intriguing titles I've never heard of such as Fatale, Saga, and Kill or Be Killed. He had a friendly demeanor and gave a brief yet informative description of each recommendation. It's a great store with a cute name and logo. They also have a nice selection of retro videogame hardware. read more

Sold me a $550 Pokemon Evolutions booster box that had been resealed. 30% of the packs were open at the seam when I opened this "fresh booster box" and the box contained ZERO cards of value. The owner, Bruce was highly defensive when I brought this to his attention and literally told me "if that happened to me, I wouldn't do business with that person any longer" Well Bruce, due to your absolute refusal to to do anything to compensate for the obviously compromised booster box I will heed that advice and take my (very good business, mind you as I would visit the shop and spend hundreds on the regular) funds elsewhere to shops with integrity and compassion for the customer. You put ego over good business and that's not a quality I appreciated with your passive aggressive, condescending attitude. Hell, you were reluctant to give me $4 off my $204 purchase tonight even after knowingly selling me a compromised $550 product in the past. Additionally, EVERY OTHER SHOP IN THIS CITY has better prices than you. I can tell you're struggling and I have empathy for that, that's why I was giving you business but character is everything and you have demonstrated a pretty shady character and for that reason, you'll no longer receive my business. Good riddance. read more

Came in today looking for Yugioh cards. Was met by the nice guy at the counter and he showed us where everything is. I negotiated about a damaged card and he went and asked the person in charge if it was okay. I guess the lady in charge was having a bad day or something and talked real loud and was being rude about price negotiations. Wouldn't do business here again. read more

I happen to find this place when I passed San Carlos a couple of weeks ago. My son and I walked it and we both were amazed with what they had. We've gone to other local comic shops in the area but for us this one is the best by far. We will be back soon. read more

It's a very cool little shop I go there pretty often and has a good selection of manga and comics and cards if you're into that

This location is the new SpaceCat location which apparently has been here for about a year. (It's been awhile since I visited the old location) They still have pretty much everything the old location had and it's still quite spacious. Though, still not as big as the older location. Staff is very friendly to the point that I'm shocked as to how friendly they actually are. Top notch stuff. They also have tons of retro games for sale as well as tons and tons of collectibles. If you're a comic fan, check this place out. read more

Game selection is overpriced as hell, you might not wanna go here when common Xbox 360 games that usually cost you 5 dollars are three or four times that amount. read more

Hi my name is yoni I went to sell my comic books and they were very helpful I talked to the owner Bruce and Abraham they gave me a lot of feed back on comic books and I got a good offer and I highly recommend you guys stopping by!!! read more

I like it, it's just that I wish there were more Pokemon stuff. Even though they did have Legend of Zelda and Pokemon Cards, I still would've liked more. The guy that helped us was very nice. We played Pokémon cards for the first time. That's all I have to say I can't think of anything else. read more

SpaceCat - Dog Man! - Comic Books Near Me - San Jose, California

Some of these reviewers are softer than charmin. Surprised to see grow men bawl over trade in prices. Have yet to meet the owner, but have visited the store a couple of times this past week and have loved my experience. Safe, efficient, well priced, and well staffed with extremely friendly counter employees. Plan on coming in in the future to purchase/play more mtg (when things open). Awesome store as long as you understand the importance of covid safety AND understand that businesses aren't obligated to price every trade in item to what you, or even the web, thinks it's worth. They have a better understanding of what sells to their customer base and will basically always price accordingly; if you're so fixed on getting a price, list it yourself on eBay, see how it goes! read more

I've used this store on and off over the years to pick up Magic the Gathering products, but it's always been a frustrating place to shop. The prices are always higher than other stores, and they charge a sizable fee for paying by card. Just today I realized how wild it was after buying a commander deck there- after all the fees and tax it was about $55. The same deck online or across town sells for $40, without any mystery fees, so a 37.5% markup. The only good experiences I've had at this shop were a prerelease event (while fun, it still turned out to have way fewer prize packs than expected), and when I picked up a used SNES at an actually alright price. After visiting on and off, I think I'm finally ready to just blacklist this one and move on. read more

Really friendly people. We came here for free comic book day, and a few other times to buy magic cards and sell some old game systems. They are one of the only local places still buying magic the gathering cards in bulk. read more

From the start , very weak customer service. The shop itself is cool, I would had spent more time and money here if it was more welcoming. I agree with the a previous reviewer on the shifty discounts for cash purchases. Looking to support another local shop. read more

Will charge customers high end prices while low balling the people trying to sell to them ,definitely not wat it use to be

Store is trash trying to charge $100 for yugioh Power Of The Elements when market price has been $70-$76 dollars for the last 2 weeks. They will tell you they go off market price/TCG but they're full of it. Robbing you trying to collect at least 30% min over its actual price. read more

I just ent there today to pick up a recent comic I wanted called them about a week and a half ago I preordered the comic. Little did I know they had the comic up priced the day it was still available to purchase up priced and didnt have it in my pull box.. said i didnt meet the FOC .. cut off Bull.. bc if u are a costumer who has been going to that shop for over 5 years and do u dirty like that... sorry but I'll take my business at Heroes and Illusive comics!! Thank you for open up my eyes 2020 #Changes I'm not the guy getting fooled today!! so sorry the only one star bc I had to! read more

Don't bother giving these guys your business.. I was treated very badly by the owner of the store recently. I brought an item in to trade in for store credit and decided to hold onto my item because I didn't see anything that I wanted at that time....Fast forward one week later I decided that I wanted a used condition Xbox series s console that I saw the week before on the shelf (marked up to $350, when they retail for $299.99 new and they are available in stores unlike the more sought after Xbox series x), so I decided to bring in the item that they previously gave me a quote for along with some other valuable snes games and a limited edition fight stick that was street fighter v themed. I hoped that my trade ins would get me close to their absurdly priced Xbox as I was planning on gifting it to my son for Christmas and with finances being tough since covid I figured that even if I lost a significant amount of value as I was trading in my stuff I could have made an exception in the spirit of getting my son something that I know he would love. Anyways, the owner approached me with attitude immediately and said that he wasn't going to bother giving me a quote because I declined to trade in one of the items a week earlier. I explained to him that I wasn't trying to waste anyone's time but I didn't see anything the week before that I wanted or could afford to pay the difference for. He insisted that I was trying to get something for nothing and treated me like a criminal or bad person in general. Please realize as you read this that I didn't bring in my stuff at an inconvenient time and I was the only customer in the store at the time and the employee who was working on the quote for me didn't seem to have anything else to do....long story short, the owner said he didn't want to do business with me and quickly turned and went to retrieve my stuff from his employee. I didn't get mad or even rude which I had a right to be I just said ok thanks for your time but I highly discourage anyone from doing business with these folks. They are the ones that want something for nothing and it is evident by the absurdly priced items in the store. Everything is well above eBay asking prices and week after week the same items sit on the shelf and the prices continue to go higher and higher. These folks should be willing and welcoming when you bring your stuff in to trade to them especially since they will be offering you pennies on the dollar. The owner is clearly disgruntled and wants out of the business but is trapped by all of the over priced junk that surrounds him read more

Great selection. But minus 2 stars for the creepy worker(?) that was sitting in the back room literally staring at me. I moved out of his field of vision and he hobbled out of the office just to stare some more. He was super creepy every time I had to go to that part of the store. read more

Man with scraggly red beard that works there was very rude. May have a social disorder if that's the case disregard this review. But either way not great for customers to interaction. read more

Don't shop here. They're charging 130 for a Pokémon elite trainer box that is being sold for 49.99 everywhere else. Literally scalping.

Overpriced to the max. Before you buy off them do a little more research and call other places and ask for pricing. Guarantee you'll find better pricing. read more

Went to the space cat to trade in my Zelda amiibos, a famicon classic, and super Mario world. I had 13 amiibos and the classic was complete in box. While he was helping me he got a line and said do you mind if I help 1 or 2 people in line I said sure, but while he was helping one customer he was just chitchatting it up. So the guy helps 3 people while I have been waiting a while as soon as he gets done with helping 3 people I figure ok I was courteous now it's my turn he wants to call another person over instead of me. WTF I go up and tell him ok now it's my turn and he goes well I have a line so I tell him yea but you were helping me already and gets upset and says fine I will finish. So he finally gives me a total 40 bucks for everything bro you serious. I wasn't expecting $500 buck but $44 come on now. Never going to recommend this play to anyone. read more

The owner sucks.. Bitter old man is rude.. when you ask for a price on an item that you didn't know wasn't for sale. He answers you with some ridiculous amount and looks down at you like you can't afford it.. I don't recommend coming here... The place looks like a run down dump.. That he can't afford to run.. what I'm saying is don't shop hear. read more

Contacted the shop about selling my collection and was initially offered $70 then $200 and finally an offer (which I didn't take) to come down to the store with my collection - which I sold elsewhere for over $4000.00 Anyway, y'all can do the math, that's my limited experience with the shop. read more

I was trying to choose a comic shop to go to. I read a few of the 1 star reviews here and the owner's replies. That's what made me decide on this place. And I'm glad I did! Cool shop and will be back. You can thank Trinh T. for my business! read more

Had a pretty good experience first time coming into this small shop off of San Carlos. I didn't get to meet the infamous owner tho. They have a massive selection of Pokemon cards, from individual cards to full booster boxes. They even have Japanese booster boxes which are hard to come by in this area. Would come here again maybe to buy some comics but the Pokemon cards here are pretty overpriced. For example, a Vivid Voltage booster box here would cost well past $200, but Mojo Break Shop has it for $144 before taxes. Pretty sure the Evolving Skies Battle Box is between $40-45 while other places are $25-30. Individual Evolving Skies packs are $6 but $3.99 at Best Buy. Good luck Pokemon hunting! read more

This place is dope. Probably the biggest shop I been too. This place actually may be larger and have more stuff than my local comic con. Too bad I have to travel 1hr plus to get down to here. Would def come back when I am in the area. They sell retro games, cards, comics, rare comics, and a few cgc read more

Great place to buy your books. clean, some times super nerdy but not all the time.

Very friendly staff--genuinely friendly. They are always willing to entertain any questions you might have, such as how to navigate your way thru the new chaotic Marvel Universe, or why the actor who plays Iron Fist is such a whining, pathetic angst-ridden crybaby compared to the bad-ass Iron Fist of the comics. The staff is always willing to help you and I met the owner, Bruce, and he was, again, seemingly sincerely interested in our conversation. They make you feel welcome, as if you are among like-minded friends. Even if they could care less, they do not bother you; well, at least they didn't bother me. The store is small but they pack in a bunch of stuff. The comics are a bit cramped on the shelves, and occasionally it's hard to find what you are looking for, but there's plenty there. If, on Wednesday, you are not already aware of what the new releases are, sometimes you'll find an old release sitting in the "New" release section, and you might accidentally buy a previous issue. My sense is that either they do not organize the shelves regularly enough on Wednesdays to insure stuff is in the right place, or some jackass put something back in the wrong place .Regardless, there are comics stores that just seem never to have this issue, such as Lee's. ( I do not always read stuff the week I get it. For instance, I got the first 12 issues of Green Arrow month after month, and then sat with them and binge read, but at one point I accidentally bought issue 7 thrice, for the reason stated above, with one being a variant cover--that makes me the unorganized one.) They do have a holds system in which you can give them a list of what you want and they will pull the titles for you, and you come pick them up--I have yet to do this because I have not decided on all of what to eliminate yet. One thing is for sure: The new Iceman will most certainly not be on my list--terrible garbage; just about the same for Jean Grey. They have a nice selection of discounted graphic novels, mostly Marvel and some DC, for those who want to get some of the older stuff. Back issues of certain things is decent but not as extensive as it seems to have been a long while ago. It's the friendly, excellent customer service that keeps me at this place. (One criticism of the customer service: If I come in asking if you have a particular back issue, and you look up the stock and it says zero, don't make me ask you if it can be ordered--you should automatically ask me if you can order it for me.) read more