Unfortunately this place has gone down hill since they've remodeled. They don't have enough people…read moreto satisfy the incoming traffic and it seems like they purposely move slower the more people that come in. I really hate to have to go to another salon because I'm usually always satisfied with the job they do. But the wait is not worth it any longer. It's especially disheartening when no eta is provided and it ends up being at least an hour wait.

I went on a Friday at 4:20p, so it was pretty busy. Definitely make an appointment if you can. I…read morewaited 1hr 10min vs those that had appointment waited 15 minutes or less. It was a nice atmosphere, calm instrumental music playing. I got a pedicure. There was no pressure whatsoever to up-sale my services which I appreciated. Nail tech gave an excellent foot and leg massage!

The owner, Melissa and I graduated high school together, and let me just say, the work done here…read morecannot be compared to anyone else! Melissa is the best, and her work is beyond phenomenal. Every time I come home, I always call her to work some magic on my hands, and she has yet to disappoint. The salon vibe is great, everyone treats you so friendly, hospitality is spot on for sure. Highly recommend 10/10, you have to experience it to believe me, I always do holidays on my nails and whenever I show her the pictures of what I want, she does the work either exactly how she sees it or 1000 times better, every image she's ever done on my nails she drawn it hand, her work is beyond impeccable and she's a bit of a perfectionist, so her work will always be flawless. Again highly recommend this place and it's worth every penny you spend.

The quality, excellent customer service, great vibes and you tell them your vision and you get what…read moreyou ask for. Whatever service is requested you will receive!! I would highly recommend!!

Busy Sunday. I called at time of opening (12pm) requesting acrylic fill for 12:30 PM. Christine was…read moreand to take care of me and did a great job. I'm grateful they were able to squeeze me in to their busy Sunday schedule since I was overdue for a fill. Speedy, clean service. I had an acrylic fill with gel polish and accent color (gold glitter) on ring fingers with ballerina shape for $35 plus $10 tip. I'm pleased with how they turned out. This was the first nail salon I've been to that has clients attest to no Covid symptoms paperwork to be filled out at time of checkin. It's a nice touch to try and deter others who are sick or around others sick to self identify. Businesses do have to find ways to protect themselves. I don't see a lot of code enforcement in this area so just some thing to note that this business was taking additional steps.

The tech never spoke to me the entire time didn't ask what shape length color nothing . She…read morecontinued to build on the acrylic over and over . I have never had this happen before I got my nails done 5 hours ago. Three are already peeling and chipping . Why up charge for gel ? I don't live close by either.:. What a waste of money and time

I've been to Vicki's twice for a pedicure and have received good service both times. They weren't…read morethat busy when I went either time. I was satisfied with their work and was in and out in a timely manner.

THIS PLACE HAS NEW OWNERS AND MANAGEMENT! I would follow my nail techs ANYWHERE! And they came…read morehere, selling #2 nails by Greenbriar, and buying Vicki's Nails. I came on Monday and had the same amazing service as I have always had with them. They have completely revamped the space and made it beautiful! I have been seeing the same family that owns this shop for over 2 years and they do incredible work that LASTS! I never have any broken nails, they never chip, my only issue is with the wait. They are sooo popular for their amazing work, I'm rarely able to get in and out without waiting a while, but their work speaks for itself.

Great service, lovely atmosphere! No wonder this family run business has been open so long!!read more

If I could give this place NEGATIVE 5 I would. I came here to get a pedicure and full set. When I…read moretold the lady I didn't want Gel. these nails are temporary because my nursing job do not allow false nails. I am getting them temporary for a wedding that I'm participating in an wedding. Immediately after telling her I would like regular polish she started frowning and talking in her language which I felt was very disrespectful. She had been silent the whole time and the minute I refused Gel nails she had a lot to say in her language. One lady did my nails and the other lady did my pedicure. I didn't receive the manicure i asked for and then she asked me how many coats of clear pink polish did I want. I've never been asked that before normally they just polish my nails with about 4 to 5 coats of polish in to top gloss coats which is clear polish. I don't know what she did to my cuticles and my pedicure she literally chopped my toenails up didn't scrub the bottom of my feet and was done in less than 20 minutes. I asked for the $35 service. I have NEVER complained or write a bad review in my 43 years. This place does not deserve our hard earn MONEY. Immediately after finishing my nails and toenail she asked me to move out the chair to another chair to a drying station. I was OK with it but I wasn't OK with moving with my purse & shoes with wet nails, I asked her if I could sit for a couple more minutes to give my nails some time to harden and she said PAY ME & went and LOCK the door, as if I would run out without paying. At this point I was so confused, embarrassed, and MAD. When I moved to the drying station my nails were still wet and ruined. When I asked her to come look she came with polish remover to fix them. At this point I'm ready to pay and leave. I asked her how much and she said $65. I said SIXTY FIVE for a 20 minute pedicure and 3 coats of clear pink polish. I'm still sitting in the parking lot upset

I work 12 long hours last night drove about an hour because I wanted to try someplace new. I'm…read morealways getting my nails done and I also get a pedicure. I pay well over $100 each time for my fill-in & pedicure From the moment I walked in the door I told the young lady I'm not in a rush. I want to relax that I just got off of work. I sit in the chair instead of her, letting me enjoy my massage getting my toes done. She started doing my nails. I said fine I asked for square square I still got square round I asked them could I pay for a massage at the end I wanted a massage ... I did not realize at the beginning of the service rendered that they even did the massages where you could pay for 10 minutes or more if you wanted I mean it was like I was begging her to pay her to do a massage for me and she still did not want to do it nor did anyone in their establishment? She asked everybody there. One woman was just watching something on her phone she looked irritated, fanned her off and said she had a client coming forget about the client that was standing in front of them. They just paid over $100 as long as I was standing in there talking trying to get someone to. Do a massage for 10 minutes. It's not like I was going to get it for free. I'm paying for a service that they offer just like I have paid over $100 for my toes and nails and was treated poorly because the young lady that did my nails ignored when I asked her a question and just continue to do what she wants to do they treated me as if they were doing something for me for free or doing me a favor when I am paying for their services. I couldn't believe it. They certainly don't have to worry about me. I will not be back. They were rude at the end of the service and I believe she was the owner just simply just didn't want to assist me... a customer with a service they offer continuously telling me just let us know next time ahead of time The crazy thing is there were plenty enough of help there that someone could've assisted me and they just chose not to. I will not give my money to people who insist upon mistreating me or act as if they're doing me a favor when I'm actually paying for a service rendered. I will take my money where it is appreciated

Great and amazing crew who do beautiful nails and pedicures! So helpful in decision making and…read morecolor selection

If i could give this place a "0", I would!!! I will never return to place. I wanted a pedicure and…read morea manicure and they did a horrible job on both. One of my nails weren't even painted. I decided to try a new salon because I was in the area but I will NEVER GO BACK THERE. I told the lady what I wanted and she said I don't think you should get that!!! What??? Am I paying for it or you ??? I complained about my service and was told I still have to pay!!! I didn't get what I wanted. All this salon cares about is money!!! That will be the last $58 they get from me. If you are wise you will NOT take your business to there!!! Save your money and give it some one that appreciates your business. And will take time and give you what you request!! Not B/S!!! I am a very unsatisfied customer!!!! And I had paint on the bottom of my feet

I love Lisa I go there every 2 weeks to get full set and pedi and I always get so many compliments…read moreon my nails best nail shop on the Southside

8/2/26 I haven't…read morebeen here, in awhile. So I stopped by, because I needed a pedicure. I received the deluxe spa pedicure. It felt really great. I always keep my nails and feet done, so since it was time, I decided come to this nail salon. It usually be crowded, but today it was only 3 people here. I'll stop by during the week for my manicure. :)

The lady who did my pedi was very nice but they are short staffed and will have you sitting and…read morewaiting without recognition. She didn't ask what kind of pedi I wanted (wanted deluxe, ended with basic bc she was in such a rush). No massage. I'm sure it's stressful to be rushing because you're the only one doing 4 peoples pedis but I'll go elsewhere next time For better service