Great place for a repair! Took in my Nintendo Switch on the Sunday of a long weekend. Max stayed…read moreopen to diagnose and fixed it very quickly and reliably. Would highly recommend him for any Switch repairs!

Thank you for you good work and honesty. Recently you repaired a mini PC for Marketplace and I…read moreappreciate you. Cheers

very helpful. my computer was freezing and he got me to defrag a few times. no charge. so i'll be…read moresure to return.

From the owner: We Guarantee our work in the area or home reno in small or large needs.read more

Went there last night to have my Macbook Pro's battery replaced and it's spectacular. First, it's…read morecheap. Cheaper than Apple store. Second, they are honest and knowledgeable. They diagnosed my machine first before before doing something. I have another Macbook Pro that I thought needed a RAM upgrade because the app store icons aren't show but they said it was necessary - honest alert. And also, they have tons of other stuff - cellphone accessories, computer paraphernalia and even laptops. Move over Pacific Mall. This should be everyone's go to place in downtown Toronto (or even those from the 'burbs) - the folks are so honest. And they cleaned my Mac before giving it to me - which hadn't been cleaned for months. Oops.

ASK is absolutely the very best I have even heard about - beyond any of my expectations and they…read morebrought it in for the lowest part of the amount they had quoted to me which was already cheaper than any other quotes I had obtained. Their staff were so polite and helpful in explaining things to me (a complete dinosaur/amateur). I will be praising them for a long time to come and recommend them as highy as I have ever recommended anything to anyone -

Super helpful! Responded immediately. My computer was completely stuck on a black screen with the…read morereset button and they were able to walk me through and fix it. Would 100% recommend in the future.

Quick to respond Good service…read more Helpful & understanding Knowledgeable Quick Great price

I have know James for about 20 years. He is very knowledgeble and helpful. He has never made me…read morefeel stupid, even if the question was dumb. For example, I did not know that a wireless keyboard has batteries in it. I had called because I couldn't get my computer to work. I usually get my computer serviced about once a year (and) find him very reasonable. His knowledge is superb.

I have relied on 24 Hour Geeks for about 15 years now, and can't imagine what I'd do without them…read more James is super calm (which I'm not), friendly and honest, and it goes without saying that his computer knowledge is phenomenal. I am not a complete idiot about computers but at the same time not very savvy and though I try to keep up, computers get more and more complicated so I make little progress. Thank God for 24 Hour Geeks!

I brought my computer to this shop for diagnosis after clearly explaining the issue. At no point…read morewas I informed that there would be a $56.50 diagnostic fee, and I did not sign any work order or authorization form. After receiving a repair quote, I decided not to proceed and take my computer elsewhere. When I went to pick it up, I was told I had to pay a diagnostic fee in order to get my device back. My father was present during the interaction. The business also advertises "free estimates" on its website and does not clearly disclose diagnostic pricing. I would recommend that customers confirm all fees in writing before leaving their device.

Fixed my computer perfectly. Did the work while I waited. I tested it afterwards and everything…read moreworked perfectly.

this place has been my go to shop for computer purchases and issues for the last 7-8 years. eduardo…read moreand his dad oswaldo do a high volume based on low prices and reasonable service in our neighbourhood. the hp laptop they recommended and set up last time i purchased is 10x better than the 4 times as expensive toshibas i bought from business depot. i've also purchased computers for the kids and other hardware. in fact i am picking up a dedicated laptop for work only $280 set up later. some of the reviews with all the tech stuff complaining does nothing for me because all i know is as an online retailer who depends on his computer and service these guys come through.

One day my laptop suddenly died. In a panic I rushed over to IGS, where I had service done before…read more Eduardo was very responsive. He was able to transfer my files to a new refurbished laptop and have it back to me within the day. Unfortunately, some of my files didn't get transferred over, so I went back, and again. At first Eduardo couldn't locate my files, but with persistence and some detective work found my files in an unusual file location. He was able to recover the files (7 years of work, consisting of 120 GB). what a relief. I recommend IGS with 100% confidence they can resolve your issues, or outfit you with a refurbished computer. Thanks.

TERRIBLE CUSTOMER SERVICE from manager to floor sales to cashier…read more First time went there to buy a headset and earbuds. They were locked behind glass shelf. Took 20 minutes to finally get someone to unlock it. Understaffed and during several interactions with the staff, I didn't feel welcomed at all. Not one single thoughtful communication, or at the very least "hi. how can i help you?". There were just straight up one-word responses "what do you need?", "what for?". One sale associate even looked over me and greeted the customers behind, then proceeded to look at me and ask "who are you?"... seriously, what?

To start with the positives, they were friendly and successfully fixed the issue…read more However, it took them as long as a turtle to fix it. If the turtle was dead.

My laptop couldn't have picked a worse time to conk out on me…read more Tabs wouldn't open and then after cleaning up my browsing history, etc. and running a couple of updates it just froze on me. Called Platinum after checking out local reviews and went to see Sam. He was able to fix everything plus in a few hours. No "two weeks it will be ready" story. All work done on premises and very reasonable. So good that I brought my new phone in the next day. Factory reset nightmare. Sat and chatted with Sam while he cleaned it up and even set it up to good to go mode. He didn't have to do that but he did. Honorable man and and an absolutely lovely guy as well. A bit of a novel, I know but I'm hoping I will save a few people from the "Where do i go?" phase. Just go see Sam

I spilled a drink on my laptop and half the keyboard didn't work. Sam replaced it in a few days for…read morecheap.

Needed help with my gaming pc it wouldn't turn on they fixed it for me in 5 minutes cool guys 5…read morestars from me

TONY IS EFFICIENT!!!! He educated me on what I needed for my laptop and gave me expert advise! The…read morestore was very organized and the lady on the phone was very friendly and helpful when I called! Tony multi tasking skill is impeccable and gave me quality service in a timely manner of fashion while working on other things while we waited for what I needed was being done! I recommend this place for everything you need to know about computers 10/10 my laptop is running very efficient but with his advise for what im using it for i will be building a pc