I have stored at Storage Sense for the last 2 summers. Their prices are competitive…read more The staff is friendly and responsive. There is a good security fence and cameras. I would use this location again if I need it.

By far the best Self storage experience I've ever hadBtand new facility, fully automated, you can…read moreopen the gate and unlock your unit with your phone! friendly helpful staff and Locally owned! you can manage your account totally online, pretty cool. I used the free truck to move in. I'll probably keep my stuff there for awhile.

Very unlikely you'll get a reply from a email after becoming a customer…read more Employee at front desk seems to be the owner because that's basically what she says Reliable 1/5 I've been locked out multiple times One time I was locked out for over 5 days they didn't pro rate or anything and it took them 3 days to even say anything about it. I highly recommend go else where if your running a business Security 1/5 I had a customer tell me hey man your unit was left wide open for a while day They access data on your cell phone thru the app My first two weeks I barely had any access to my unit They have a wide open fence in the back so someone can just enter sideways from the street The units are not complete units. So there is like a 1 ft gap from the wall to ceiling meaning your neighboring units can take a ladder and crawl into any storage unit thru want. The storage units shake so you'll come in and boxes laying all over the place bc the storage units are flimsy and literally sway with the wind so hope you have nothing valuable stacked up I asked employee if your storage is with out power for 30 days and I don't have access do I still have to pay. She said yes. Major major problems and the girl at front desk is extremely nice till a problem arises and she plays clueless but also says she is basically the owner bc she said she's only one I can talk to you. She verbally lied to me 3 times as a consumer I'll post pictures of how many flaws this place has in a couple of days. Like I said awesome but until you actually notice things is when they become a corporation It's all electronic and good luck with that lol they have zero I mean zero protection for you as a consumer their app is outrageously bad and invasive

Love this place. Christina and Solomon are amazing. I went through 3 other places with less than…read moreacceptable results. My searched ended here and I couldn't be happier. The location is great. Not right in town, but not out in BFE. No unsavory traffic in and around which makes me feel confident on the safety of my items. Plus the managers live onsite and actively watch over the units like its their own. If you have any issues don't hesitate to reach out to Christina, she is awesome and will take your problem make it hers and work it out to an acceptable outcome. As for the pricing, here I'm getting a lot bigger unit for only a few dollars more than the 3 previous places. Its got the "3" must for a storage unit: convenient location, secure premises, low prices. Just go.

I also never write reviews, but this place is a scam. Two summers in a row the air-conditioning…read moredidn't work in the climate-controlled space and they didn't inform the renters. I wouldn't have known had I not visited. They refused to give out their superior's contact info when they failed to address it. On top of that, once the summer was over instead of refunding me the money I paid for a climate-controlled space they raised the rent! I recently visited a new storage facility nearby and discovered what a real climate-controlled space is like: It felt like your living room while this place feels like a barn by comparison. And if that's not enough, their rates are ABOVE market level for that area. I'll be moving out of their soon but the damage is probably done. Ever since national chain Prime Storage purchased this facility it has gone rapidly down hill. The latest inconvenience is being unable to access your unit after 10 PM unless you pay an added "convenience fee". Avoid this dump at all costs. They are liars, thieves and thoroughly incompetent. Bottom line: You're not getting that for which you paid. You're paying to get screwed.

Communication went well, excellent rates, quality movers!! All around great experience. Would…read morerecommend again!

I went through the UHAUL website during my truck reservation. selecting help was easy to select pay…read moreand Owners immediate response to confirm times and date was excellent. Helpers were on time and completed early So worth it. Best value i have had in the service industry in a long time. Keep up the good work!

Brad and his crew helped us move on 10/22/23. We sold my Mom's home that we had lived in for 5…read moreyears and moved to a new home. I was, quite honestly, overwhelmed with the amount of things to move since I had avoided sorting through the majority of my Mom's things since her death. I cannot recommend this moving company enough. Brad and his crew made moving day go super smooth, he was extremely responsive to all of my texts in the days leadings up to our move, and on the day before our move (which happened to be my birthday) told me to stop stressing and go enjoy my day! I took him up on that and walked away from our chaotic house for the day and when they arrived the next morning, all went off without a hiccup. 10/10 recommend. They may not have been the cheapest option, but they were by the best option for us. So professional, not a single issue with damage etc., worked quickly and efficiently. Brad had came to our house a week or so prior to our move to give us quote and when we settled up at the end of our move, our total was significantly less the quote. How often does that happen? Again, highly recommend this moving company. They were above phenomenal!

Clear procedures and first-rate security features! Good value, great location, and plenty of…read moreamenities.

Very impressed. My carpet had not been cleaned in over 20 years, now looks better than when new…read more Very friendly & prompt service, very fair pricing. Had great respect for my home & belongings. Highly recommend & will be using on a regular basis to keep my carpet clean & smelling fresh

They done an Absoutely amazing job at cleaning out our Air duct vents and dryer vents. very…read moreprofessional and worked quickly but efficiently. Highly recommend this service!

Rented 6 crates. 6 crates leaked. 4 crates with significant damage to our personal property…read moreinside. Hippo Crate's insurance covered most of claim but executives did not come through on balance of claim and their promise to "make things right" for us. We made a mistake in renting from this company. We would NOT recommend using this company.

I had a crate at their storage facility for a little over a year and everything, especially their…read morecustomer service was quality. They were also great in assisting with my transition to a moving truck prior to moving out of town. I recommend this company for storage in Lexington!