Everything was awesome! Communicate was timely and prompt. No BS and was flexible to get the job…read moredone. Service was quick, he was very knowledgeable and did everything he said he would. I will use Superior Swimming Pools going forward! Great service and great value for opening and cleaning up my pool for the summer season!

From the owner: “Superior” customer service with prompt response and communication! We will go the extra step to…read moreensure that our customers needs are met. Bringing back the true meaning of satisfaction guaranteed!

Huge praises to Ty from Three Waters Pool! He pretty much saved the day and was reliable and…read moreprofessional from start to finish. He installed a new pump and made a few other adjustments to my filter. He also troubleshot the pool light and heater and was super knowledgeable with every question I asked. I have had too many pool companies in ABQ flake out on me but not TY. I will continue to use his services as they permit. I am so glad that our paths have crossed!! Thank you, Ty for everything!

I was struggling with an electrical problem with my spa. I reached out to Three Waters owner Tyler…read morehe showed up the next day on time did some troubleshooting fixed my electrical problem and got my spa up and running! Great guy, excellent service at a very reasonable Price! Thanks again Tyler!!

John was absolutely amazing! We had an issue that he was able to troubleshoot and find the issue!…read more Very knowledgeable! Highly recommend this company!

Unsatisfactory. About two years ago my 13-year-old Cal Spa was malfunctioning and I called…read moreAlbuquerque Spa Repair. It cost about $1100, and took a few weeks, to replace the heating element and pump. I stopped talking at any length with the technician because he had a habit of lecturing in a condescending manner. The heating element has been fine, but the pump failed about four months after installation after vibrating loudly for some time. Because it was still under warranty, it was replaced, again after a few weeks, but the new one failed the same way after 18 months (out of warranty). After watching a couple of YouTube videos I learned that replacing the pump is not difficult, so decided to do it myself. I got the best brand pump available (Balboa, used by spa manufacturers, about $350), and some O-rings locally, and it went in fairly smoothly. I found that the pump was attached with two screws (should be four) and it was still using the original 15-year-old anti-vibration pad, which was old and hard, and I replaced. I do not intend to use Albuquerque Spa Repair again.

Second year using Perfection. Was hard to find a company that was available for pool opening and…read moreclosing as well as weekly maintenance like Perfection. Claudia who does customer service is very friendly. Prices were comparable to the other 2 quotes we got.

I recently moved and needed help cleaning the pool at the house I own in Rio Rancho. I had a very…read moredifficult time finding a company that is reliable. I used them for pool inspection, maintenance, and closing. Miguel and Claudia were very helpful when I was having a difficult time maintaining my pool. (Pretty much all the other pool companies based in Albuquerque refused to service my pool) Claudia was responsive and always helpful. I would recommend this company to anyone who needs any service for pools.

Terrible experience. No scheduling call, random guys showed up with no ID, and service was sloppy…read moreat best. They left my chlorinator empty, skipped brushing/vacuuming multiple times, and I ended up doing the work myself while paying them. When I sent proof the pool still needed cleaning, I got excuses instead of solutions. Unprofessional, unreliable, and not worth it. Switched to Aqua Techs and the difference is night and day.

This owner of the company came out to fix our jet tub. The repair didn't last long. When we called…read moreto inform them, they said they would come back. Two months later we hadn't heard from them. We called and they said they would be over soon. Nothing for weeks. We texted them about a refund and they got angry and said we should go elsewhere and no refund. Do not use this company!

Hector took 4.5 months to get the correct circuit board, then I got temp senor and heater over heat…read moreerrors with the unit afterwards. After doing some digging I discovered he charged me $800 for a repaired, not factory refurbished, one or new like I was lead to belove did not return my calls when I first noticed the errors it started giving. I changed the temp sensors hoping that was the issue but it looks like the issue might be one of the previously repaired relays on the control board. I have used hector in the past, never had a bad experience other than communication until this time around.

Always great service. The quality of work is great and the price is not outrageous. Thank you so…read moremuch!!

I was disappointed in his finishing the job. After he "fixed" the leak the tub was still leaking…read more He said he would be back and never showed. Had to call another tech.

From the owner: Owner Operator, not an employee, 20 years experience, I will come when you call!read more

Their work is Reliable. They were On time whenever they set up an appointment. They were…read moreefficient and knowledgeable at their job. All of the staff were confident.

We have used Albuquerque Pools And Spas for years now. Over a past year they have done nothing to…read morehelp maintain our pool. They came out to drain the pool and then acid wash it. In the process they spilled something in the water. They said they would come back the following week. I called twice and never got a response. Choose another company to do business with.

We have paid this company 20 k and they haven't done anything but dig a whole and they don't return…read morephone calls. It has been months with no contact.

I hired these guys to renovate my front patio and the backyard they did a beautiful job with the…read morewhole project and finished early before the holidays! I highly recommend these gentlemen they were very professional and reasonably priced Thankyou gentleman

Terrible experience. It's been over a month of me calling almost daily after a tech came to my…read morehouse to schedule the maintenance recommended. Once I finally scheduled he never showed up! They said he was out and would be over the next day. Again, a no show. I called again and they said they would get back to me by end of night. Never hear back. I've called multiple times since and left voice mails and never a response. It's been over a month now and no pool is green from needing part replaced and I've missed multiple days of work waiting for someone to show up. I will be escalating this to the BBB.

Aquatic built our pool 11 years ago and I just got my final city inspection last month!!! I give a…read more1 start rating because the quality of the pool is good. Everything else about Aquatic's customer service is horrible!!!!! I had contacted Aquatic every year since the pool was installed about getting the inspections done!!! They always took my first call but from then on would not take my call or return calls!!!! Ron Yates was at my front door for every progress payment, but until last month never spoke to me! Probably should have gotten an attorney involved!!! Last year I dealt with Glen Yates, who is a snow bird in Hawaii about the inspection, got a couple things done, but only when I got my city councilor involved!! Ron Yates is a very arrogant individual, according to him it was NOT Aquatics fault the inspections did not get done. It was the city inspector that dropped the ball!!!! I would NOT recommend Aquatic to my friends. Dave Fenske