Bluewater Pool came out and did a Wonderful job on our pool. From the design to the finished…read moreconstruction this was a very pleasant experience with this company. As we researched other local pool companies that couldn't come out until mid November to start construction Bluewater Pools had the manpower to come out and start immediately, not to mention they were reasonably priced. We're happy that we went with this company for our first pool, and I would recommend them in the future to anyone.

Bluewater Pools came out to put in a bid for our custom pool request. Their pricing was reasonable,…read moreand within the first few minutes it was made clear the distinction between them and their competitors. We were very pleased with their attention to detail, making sure we knew all of our options and receptivity what our vision was and how to make that happen. As customers purchasing something as significant as a pool, we had many questions, yet there was never a time when question weren't responded to with the earnest desire to alleviate our concerns. They were always clear about what the next step was, how long it would take and were open to creative design choices/ changes. The finished product is the culmination of the positive working relationship that Bluewater Pools cultivates with its customers; the end result is a gorgeous addition to our home that is sure to be a focal point for our family for years to come.

Michael at this store in particular is top notch. He is always polite and happy to help you with…read morewhatever you may need with your pool. Some of the other Leslies stores in town could take a few notes from this gentleman. If you're going to go to Leslies in ABQ, do yourself a favor and visit this location.

I have been using Leslie's for 20 years and glad that this store opened closer to my home. The…read moreservice and availability of the manager Michael is outstanding.he always is friendly and very helpful in keeping my pool in great order with his guide and supplies

Huge praises to Ty from Three Waters Pool! He pretty much saved the day and was reliable and…read moreprofessional from start to finish. He installed a new pump and made a few other adjustments to my filter. He also troubleshot the pool light and heater and was super knowledgeable with every question I asked. I have had too many pool companies in ABQ flake out on me but not TY. I will continue to use his services as they permit. I am so glad that our paths have crossed!! Thank you, Ty for everything!

I was struggling with an electrical problem with my spa. I reached out to Three Waters owner Tyler…read morehe showed up the next day on time did some troubleshooting fixed my electrical problem and got my spa up and running! Great guy, excellent service at a very reasonable Price! Thanks again Tyler!!

George is awesome and so is his team. I upgraded my service request and it was handled…read moreprofessionally.

Opened my pool May 2024 and could not get it clean. Decided my filter (sand) was the problem…read more Jose came out and gave me a price for a new cartridge filter. Three days later, despite it being any pool services busy time, my new filter was in and we were swimming in a crystal pool in a couple of days more. Great, friendly, and fast service.

Their work is Reliable. They were On time whenever they set up an appointment. They were…read moreefficient and knowledgeable at their job. All of the staff were confident.

We have used Albuquerque Pools And Spas for years now. Over a past year they have done nothing to…read morehelp maintain our pool. They came out to drain the pool and then acid wash it. In the process they spilled something in the water. They said they would come back the following week. I called twice and never got a response. Choose another company to do business with.

0/10 would not recommend. We are new pool owners and found him because we thought we had an…read moreemergency situation. He came out and did his "back to blue" thing, but never got us back to blue. We must have paid him around $1,000 when it was all said and done. He'd make appointments to service the pool, then never show up. He told us the exact opposite of everything that is right. How do I know that? Because we are now working with a different pool service company who had our pool back up and running the next day after he came out. Zack will lie to you, not show up, if you don't know better, he'll bleed your wallet dry leading you to believe it's all a part of the process.

Scam scam scam!!! I paid Zach $1600 for the full season…read moreafter he came to coordinate services on May 9. Since that time he HAS NOT returned to my home, performed any service or returned any phone calls/texts/emails. Do not be scammed, find someone else to provide your service, unfortunately since I paid via Venmo, I have to get an attorney to get my money back!

This is a very difficult review for me to write…read more I see the glowing reviews. I read them before we ever signed our contract. That's why we chose Bluewater Pools. We trusted them based on how well others appeared to be treated, how responsive they seemed, and how supported past clients felt. That's what makes our experience so disheartening. As new pool owners, we did not know how much water loss was normal versus a sign of a problem. Our pool was completed in late September of 2025, and we were only able to use it a handful of times before closing it for the winter. During that time, we assumed some water loss was related to normal use of the spa and spillway feature and relied on assurances that everything was working as intended. It wasn't until the pool and spa were winterized and no longer in use that we realized something was seriously wrong. At that point, the spa was losing nearly a foot of water every two days. This made it clear the issue was not related to use or evaporation, but an active leak. We tried to be patient. We tried to be understanding. As someone who works in new home construction, I understand better than most that things happen during builds and that mistakes can be fixed. What matters is how they're handled. Unfortunately, when we raised legitimate concerns, we were ignored, dismissed, or made to feel like a nuisance. We paid in full, in cash, and yet were treated as though we were asking for favors rather than requesting warranty support for a system that never functioned properly. After months of being told there was no leak, along with ignored calls and broken promises that repairs would be made, we finally hired an independent pool company. They immediately found multiple installation errors, including return lines installed upside down, no check valve between the heater and chlorinator (which had only recently been added after being forgotten), and cracked pipes caused by excessive glue during installation. These defects were actively leaking and were the direct cause of our water loss. We paid out of pocket to fix issues that should never have existed. The build process itself was stressful and damaging to our new construction home. A construction incident resulted in gunite and cement being sprayed across our property and neighboring homes, damaging personal items and window screens. Subsequent cleanup caused additional damage and repairs that did not match the existing building materials, including broken roof tiles. While some efforts were made to address these issues, including assistance with additional concrete, the overall experience left us feeling guilted for problems that were not ours to own. We were repeatedly told the company had lost money on our pool and that we received a "really good deal" -- a deal we were never aware of, as it was simply the price presented to us by the sales representative. What hurts the most is not that things went wrong. It's that when they did, we were not treated with the care, respect, or accountability that so many other reviewers describe. I keep asking myself: why us? What did we do that warranted being repeatedly ignored, spoken to dismissively, and left to fix serious issues on our own? Was it because they lost money? Because we paid in full, in cash, and our project was no longer a priority? Writing this review goes against my nature. I don't want to be "that person." But future customers deserve honesty. If everything goes perfectly, you may have a great experience here. If it doesn't, be prepared to advocate fiercely for yourself. I truly wish our experience had matched the many outstanding reviews we read. Sadly, it did not.

We either had to redo our old pool or fill it in. Adam came out and beat all other quotes for…read morewhatever we decided. Finally we decided to fill it in. The crew was fantastic and did a great job. Always cleaned up and always professional. We had a huge pool, but now we have a huge backyard. Thanks Bluewater

John was absolutely amazing! We had an issue that he was able to troubleshoot and find the issue!…read more Very knowledgeable! Highly recommend this company!

Unsatisfactory. About two years ago my 13-year-old Cal Spa was malfunctioning and I called…read moreAlbuquerque Spa Repair. It cost about $1100, and took a few weeks, to replace the heating element and pump. I stopped talking at any length with the technician because he had a habit of lecturing in a condescending manner. The heating element has been fine, but the pump failed about four months after installation after vibrating loudly for some time. Because it was still under warranty, it was replaced, again after a few weeks, but the new one failed the same way after 18 months (out of warranty). After watching a couple of YouTube videos I learned that replacing the pump is not difficult, so decided to do it myself. I got the best brand pump available (Balboa, used by spa manufacturers, about $350), and some O-rings locally, and it went in fairly smoothly. I found that the pump was attached with two screws (should be four) and it was still using the original 15-year-old anti-vibration pad, which was old and hard, and I replaced. I do not intend to use Albuquerque Spa Repair again.