Hector took 4.5 months to get the correct circuit board, then I got temp senor and heater over heat…read moreerrors with the unit afterwards. After doing some digging I discovered he charged me $800 for a repaired, not factory refurbished, one or new like I was lead to belove did not return my calls when I first noticed the errors it started giving. I changed the temp sensors hoping that was the issue but it looks like the issue might be one of the previously repaired relays on the control board. I have used hector in the past, never had a bad experience other than communication until this time around.

Always great service. The quality of work is great and the price is not outrageous. Thank you so…read moremuch!!

George is awesome and so is his team. I upgraded my service request and it was handled…read moreprofessionally.

Opened my pool May 2024 and could not get it clean. Decided my filter (sand) was the problem…read more Jose came out and gave me a price for a new cartridge filter. Three days later, despite it being any pool services busy time, my new filter was in and we were swimming in a crystal pool in a couple of days more. Great, friendly, and fast service.

Honest, professional, knowledgable, kind and unassuming. Glen worked on my above ground hot tub in…read more2010 and 2014, but hasn't needed to come back since. I was turned down by another business, that offered to "haul away" my "unrepairable" tub for free; Glen was willing to take the time-- wait for parts to ship, check repairs and face the challenge needed to work through the problems. He has old fashioned values and ethics, totally refreshing in this throw-away world. I recently called Glen because I am making aesthetic repairs on my spa and realized that I needed new insulation as well. Once again, he responded with intelligence and kindness and quoted me a reasonable price. I'm always surprised and relieved when I find this quality of service.

Do not use this company for your pool needs- Makes promises they cannot keep and work is shoddy -…read moreWill be fighting now for a refund- on work they promised and cannot complete and also closed pool last year and did not add any chemicals ........Now I am left with the clean up and expense -

Terrible experience. No scheduling call, random guys showed up with no ID, and service was sloppy…read moreat best. They left my chlorinator empty, skipped brushing/vacuuming multiple times, and I ended up doing the work myself while paying them. When I sent proof the pool still needed cleaning, I got excuses instead of solutions. Unprofessional, unreliable, and not worth it. Switched to Aqua Techs and the difference is night and day.

R.J. has not only done a great job servicing my hot tub but is also always available for hot tub…read moreadvice via text. He is very reasonably priced, detail oriented and pleasant to work with.

Responsive, competent and friendly! They squeezed me in when my hot tub had a big leak... I highly…read morerecommend them.

John was absolutely amazing! We had an issue that he was able to troubleshoot and find the issue!…read more Very knowledgeable! Highly recommend this company!

Unsatisfactory. About two years ago my 13-year-old Cal Spa was malfunctioning and I called…read moreAlbuquerque Spa Repair. It cost about $1100, and took a few weeks, to replace the heating element and pump. I stopped talking at any length with the technician because he had a habit of lecturing in a condescending manner. The heating element has been fine, but the pump failed about four months after installation after vibrating loudly for some time. Because it was still under warranty, it was replaced, again after a few weeks, but the new one failed the same way after 18 months (out of warranty). After watching a couple of YouTube videos I learned that replacing the pump is not difficult, so decided to do it myself. I got the best brand pump available (Balboa, used by spa manufacturers, about $350), and some O-rings locally, and it went in fairly smoothly. I found that the pump was attached with two screws (should be four) and it was still using the original 15-year-old anti-vibration pad, which was old and hard, and I replaced. I do not intend to use Albuquerque Spa Repair again.

Friendly, knowledgeable staff and excellent products. We love our hot tub, it was a great price and…read morewe've been very happy with it. We would recommend hot tubs Albuquerque to anyone in the market.

Service in store: the people working in the store were absolutely awesome. I had 5 kids at the time…read morerunning around trying all the hot tubs out. Letting me know all their opinions on each tub, the guys working were so kind! After I decided what we wanted they took my order and didn't mind the crazy kids. They even got duckies on our way out. Delivery: the owner came out and delivered our hot tub with an really awesome Marine Vet. They delivered, filled, showed us all the things we needed to know before they left. It was a very pleasant experience and they were both super cool to hang out with while the tub was filling. It was an absolute pleasure working with this company and we will continue to refer and use them as our hot tub people!!

Manuel has always done a great job with my pool maintenance. Very nice and professional, and will…read morework to get your work done fast. Highly recommend.

Mannie is Rio Grande Pool Service. He knows what he is doing and a great guy to do business with…read more Call him!