My mother booked an appointment to get her hair washed, blow dried and straightened. The hair dresser she was appointed to REFUSED to do her hair because he was uncomfortable with her hair texture that was so called Afro. No one else took care of her hair so she asked for a comb in order to do her own hair in a hair salon and she was given dirty brushes instead of one single comb. I absolutely do not recommend this place not only for people of colour but for people who would like to be treated with respect because there, you will not get it. read more

Overall : This is a very well-rounded spa in terms of offered services. They have a lot of different treatments (juvederm,Botox,latisse etc), misencil,full hair salon, nail bar, pedicure area, massages, "for him" and much more. Services : went in for a mani pedi, came out feeling and looking great. The technicians were very nice and professional. My boyfriend goes regularly for hair/beard trims and always comes out looking real sharp. Decor/Ambiance : very spacious, bright and clean. Not over decorated like some spas tend to do. Kudos. Note : they have a parking lot. read more

I had went in to get a facial, this was the second time I've gotten it done here because it's always the same. I always end up paying an arm and a leg for someone that does not do their job properly. Spent less then a minute on the EXTRACTION itself, came out with the same skin I went in with. The only thing they do for the full hour is lather cream on. If you would take my opinion for a facial, you should go to another place, where you can pay half the price for a great job and someone that does take the time to do an extraction. I also called to speak to the manager, the receptionist told me I would shortly get a call, I never got a call back. They really don't care why a client is upset and what they can do to help them. Last time I ever come here. read more

It's too expensive for the quality of the haircut. It's was not symmetrical. The guy took literally 5 min to cut my hair and it was 60$.

I went here the other day for a haircut. The past times that I've gotten a haircut here, it's alway been a trim. I've never cut my hair before into a different style other than a regular style. I came in showing my stylist that I wanted layers and I then showed her a video of what I wanted. It was this girl who had cut her hair into a bunch of layers and it looked gorgeous. When I showed my stylist, she said, "Oh, you want curtain bangs" and I said "No I just want layers like that". I decided to cut off quite a lot of hair (around 4 inches) and I trusted what she was doing in terms of layering my hair. I couldn't really tell how many layers there were at the end because it was curled. I only saw the next day at school and I was so upset because I got literally no layers. Only 1 in the front on each side. I was so upset and was crying. My stylist did nothing like in the video and I was so upset. this was the one time I decided to change my hair and it turned out awful. It was short with no style. Totally ugly and I didn't even feel pretty. Nobody at school complimented me except for my friends because they're my friends. The layers are not there. My stylist did an awful job and for the price it was I was expecting something amazing or at least great. Every time I go there it's disappointing and whenever I have asked for my hair in french braids for example it turns out totally unprofessional, bumpy and as if your friend from elementary school did it. It's always a below average job. I'm super disappointed in this service because it never ceases to let me down and unimpress me. I will most likely not be coming back. It's super expensive for a barely decent job. Spend your money elsewhere. Keep up the good work Station 5! read more

They changed my appointment without even advising me... I had a wedding that day my hair was catastrophic I was the maid of honor and I was really not happy with my hair! read more

So upset!!!! I took an appointment to get a wash and blowdry (no cut) and the girl that was going to do my hair didn't do a good job washing first of all. Then I had to hear her complain about how much hair I have and that I take space of 4 ppl so she was rushing to finish. She also called another girl to help blowdry my hair. Just because of her stressed attitude I don't ever want to return back there. In the end, my hair wasn't perfect as it was very rushed and the price I payed was higher than any place I've ever been before. To remind you, I didn't even cut my hair!!Worst service ever. read more

Disrespectful and rude. Bad training and mean staff. These are all the aspects that a business shouldn't have and Station 5 has them all.

This place doesn't even deserve 1 star. I went there for a massage on a Wednesday. The masseus by the name of Chona gave me my massage and it was the most painful experience I ever had. I have a high tolerance to pain, but this wasn't even bearable. I was literally traumatized when the massage finished. When you tell her she is applying too much pressure (and by too much pressure I mean that your muscles are literally missing oxygen for 10 minutes straight), she tells you that it's normal and that's how a good massage is done, that if you want to see results after it has to hurt now, that you have to loosen up....basically she makes you feel like you're wrong about what your body is feeling. I wanted to cry when I got out of there. Today we are Friday (2 days later) and I still have spasms running though my whole body. I think she damaged my nerves . Everything hurts. I don't know how this women got hired. I don't know how this business even hired her. Shame on them. She will really hurt people. I've had massages before and this women clearly has no experience at all. And above all, I saw a google review FROM 2016 talking about the exact same experience with this women!! which mean she has been working there for 3 years now ???? I can't believe it. read more

I come here for hair cuts. Elena and Christine (might still be on leave) are amazing hair dressers. I've tried so many places for hair. From cheap as can be Chinatown to average priced Korea town to much pricier salons downtown and even Laval. I'm really picky with hair cuts. I have thick and coarse hair and a good cut is important, it means I can just wash, dry and go and not look crazy. I can't do haircuts that require too much maintenance. This salon hires very competent hair dressers, I'm a loyal customer in the hair department. read more

I went to this spa yesterday for a hot stone massage (Saturday August 6 at 2PM). However, the masseuse giving me the massage instead decided to give me the massage SHE wanted to give, instead of the one I paid for (According to my receipt, her name was Chona). I waited overnight before writing this to calm down somewhat at the absolute piss-poor massage I received. Instead of the hot stone stone massage, for the first hour, instead I got almost non-stop pain and repeated requests for the masseuse to 'relax and stop tensing up., with muscle work that seemed more akin to deep tissue or athletic massage than hot stone. Despite repeated expressions of pain, she consistently refused to use less pressure, stating 'it has to hurt or it won't get better'. And then going back to telling me to relax and stop tensing, despite the fact that tensing up is an involuntary muscle reaction to being in pain. I booked the massage to relax after a fairly stressful few weeks at work. The masseuse instead decided that no, I may have wanted to relax, but what I NEEDED was painful body work for the vast majority of the massage. Hot stones were BARELY used, perhaps 10 min. of the first hour. It took me getting up off the table after one final order from her to 'relax 'and me threatening to walk out before she (slightly) reduced the pressure to a tolerable level and actually started using the stones more frequently. By that point, the back work was done (and on which she seemed to spend a minimal amount of time, again focusing on trying to release points in my legs- which I might add, were NEVER brought up as a problem by me when she asked if I had anywhere she wanted to focus- she simply decided on her own to spend about half an hour on them). To use an analogy, if she was waitress at a restaurant, it was like if I had ordered a hamburger as some comfort food, and instead she decided to give me a kale salad instead because 'it's better for me'. I didn't come in for athletic massage. I didn't come in for agony. I came in to relax. The amsseuse only started actually using the stones more frequently (AFTER all the back work as long done, I might add) AFTER I got up and threatened to leave. Her arguments for her side' I want you to get better!' and 'I can give you a hot stone massage, but it won't help you, it's not what you want, it's just going to relax you a little'.Yes, I wanted it to relax me a little. I booked the massage and paid $130 because I WANTED to relax, I understand that pain happens in massage, that to get rid of knots etc, there's some pain and discomfort involved. I've had massages before and I get that. But there's a difference between tolerable levels of pain and what I got yesterday. I was clearly in MASSIVE pain from her work, and she refused to lighten the pressure until I went with the nuclear' I'm leaving' option. In short, while the masseuse *might* be an excellent athletic or therapeutic worker, she had NO BUSINESS giving a hot stone massage, and she needs to learn to listen from client feedback, instead of just doing what she wanted to do anyways. read more