Currently in talks with the Better Business Bureau about this place. The obnoxious receptionist…read morethreatened to call the police if I couldn't pay entirely on my CC when I had bought half cash and half CC. Every business takes cash as payment, but she couldn't figure out how to use the register. Was NASTY and RUDE the whole time I was there and spooked the other girl, so my procedure was messed up. I had to get it redone. This receptionist gets up from behind her desk and physically pushed me out a door I was leaving. She also became profane and I was scared she was going to get violent so I left. IDK how this person has a job. They knew I had just lost my mother, yet she became quite unhinged and sent the police to my house where we are grieving, instead of just sending a letter discharging me as a patient. I decided not to press charges. Management did not offer any compensation for my messed up procedure.

Unprofessional and uncaring. I am not even sure how this place is still open. I went one time for a…read moretreatment. Drove an hour to get to the appointment, using precious vacation time from work to get there. When I arrived, I was told that the woman that would be helping me had a headache and wouldn't be able to see me. I explained how I had to leave work early to be on time for my appointment and they told me they were sorry but there was nothing they would do to help me. Knowing that I was coming from so far away, you would think they would call to cancel the appointment, but that was not the case. They then scheduled another appointment, and expected me once again to use my limited vacation time to get to the appointment. I will not be returning.

First of all disclaimer: my opinion is biased about this place…read more It's run by a woman, her husband and their partner: Franca, Harry and Michel. Franca was my babysitter back when i was like 8-9-10 years old and has always been a close family friend. My niece calls her "Auntie Freaka" (too kyoot right??). So obviously what you take from this review is your choice. Franca and Harry's 2 daughters also work here and there are other staff too that are just as friendly and just as fantastic. Tara and Louise (hair colorists) most notably because they're often here when I come and are also fabulous!! They do hair styles of absolutely anything you have in mind. They do make up and nails too. They offer a variety of high end products for your hair and cosmetics. The place is chic and makes u feel like ur really taking care of urself (like u should!!). They used to offer massages but the dude got hired at a bigger opportunity for him so he's gone now and they haven't replaced him yet. I have been getting my hair done here regularly for almost 2 years now. Despite being a family friend i do pay for all my appointments and it's always worth it. My younger sister got her hair done by Franca for her wedding and gets her hair done anytime she's in Chateauguay (lives in Ottawa). Franca will come in exceptionally on a Saturday for her preferred customers special events (family or otherwise). My youngest sister and wedding party will all be having our hair done here too in September 2017 for her wedding. She used to be a regular of Franca too before she moved to Edmonton and now says "I'm not getting my hair done in Edmonton anymore they don't do it as good as Franca, I'll just do it when i come back to visit." My mother, aunt and cousin all get their hair done here too. I don't think I have to say it: but i will obviously get my hair done by Franca for my wedding eventually as well. Despite being a family friend: Franca simply does an amazing job. She is always awesome with all the clients, not just the ones that are like family. In fact once you've been here twice you become part of the family de facto! I have been getting nothing but compliments on the colour of my blond and the hair cuts I get since I made the decision to just keep coming here despite living in Lasalle. The best part about this place in my opinion, besides Franca, lol is their fabulous coffee they offer you while ur gettin ur hair done....I sooooo look forward to it every 5 weeks (as per my standing appointment with Franca). It's the best coffee ever. Price wise it's definitely not the cheapest place: but their service makes it worth it hands down. I would highly recommend this place to anyone and everyone...men women children... I would never get my hair done this regularly or by a hairdresser for that matter at all if i didn't have this place!!!

Recently visited Montreal and somehow forgot my skin care. Thrilled to find an Aēsop nearby. Took…read morea stroll from my hotel and took in the city, beautiful river walk, and tree-lined cobblestone streets. Really fantastic location. Was immediately greeted. Think the gent who assisted was Antoine (shorter, chestnut hair, and great skin, of course). Very warm and extremely knowledgeable. I regularly shop their stores in Century City, Culver, and Larchmont, yet he taught me things I never knew about their products. Thought I was just popping in for a serum, but he took the time to show me several options, and I bought more than expected :-) Knowing that I was visiting, he even offered me an Aesop guide to local restaurants. So helpful, so thoughtful, such a wonderful employee and experience. Thank you!!!

This store is amazing! The level of quality you get is just…read moreinsane. I stumbled in after going to Comptoir 21 and I was very impressed. The store is beautiful. Super well kept. The clerk offered me tea as well as a pricing sheet before leading me to the sink in the middle of store to wash my hands and try the products. They even offer you a small hand towel to dry your hands afterwards! Everything has top notch packaging, it's super impressive. On one side of the room they have gift packages and each comes with a sleeve that has unique artwork and a poem. Sadly, everything is very expensive and I can't justify paying for any of it. I let my sales associate know this and she said it wasn't a problem. She gave me a catalog and some samples before I left just in case I ever wanted to treat myself. Excellent customer service! I was so pleased after my visit.

I just went to Esthetique Angela du Village for a French shellac manicure, yesterday! The…read moreesthetician who did my nails (Jennifer) was very friendly and down to earth. She took her time doing my nails while we had a nice conversation together. It was actually a very therapeutic experience for me! Since I work from home, it's always nice for me to pamper myself from time to time and to get out of the house! Lol. I walked away from my manicure feeling better and feeling "beautified"! Lol. I highly recommend Esthetique Angela du Village! It has a lovely cozy atmosphere and great service! :)

This place is absolutely wonderful. I've done so many places were you get treaded like a number and…read morelet me say that it's a surely more friendly and welcoming atmosphere. Plus, the people there are so knowledgeable and talented. I would recommend this place to anyone. Laval, QC

My experience when I had my pedicure was incredibly lovely... She took the most care of my feet, so…read moredelicate and such wonderful products that she used. My feet felt like something that came out of a store. So soft, beautiful nail polish color, ready to start the day. Suzanna is very very considerate, patient and a real professional.

From the owner: Waxing, facials, pedicures, massages, make-up, eyelash extensions.read more

I've never actually been to a real spa before (I've had facials and massages but never a full…read morelike... spa experience) and so I figured while on my very snowy December trip to Montreal now was the time. The fact that this spa is on a boat and half of it was outdoors was the appeal! So we booked just the water circuit (no extras, just saunas, steam rooms and hot tubs) to see if this was even something we'd like. Turns out the December visit was the way to go! It wasn't packed at all, and turns out that sitting in a hot tub while the snow falls on your face is actually a top ten life experience. It was cold as heck out, mind you, but somehow you never feel chilly when you're going in and out of saunas and hot tubs. I did wish some of the relaxation rooms were a bit warmer, or there was an ability to swap out a soaking towel at some point, but I was never uncomfortable. Everything was clean and people around us were respectful. I loved the no phone policy and definitely chilled out to staring into this strangely brutalist bay. David Lynch relaxation vibes. The best was the floor where you could sit in a porthole window -- only wish we had discovered it earlier! I would totally come back here and check out some of their other offerings. Dunno, might even aim for a winter trip again because it was just that nice!

Listen...I can admit it...I fell for their amazing online marketing. Once I booked my trip to…read moreMontreal, I would get ads, reels and TikToks on this place ALL the time. Finally I gave in and booked a day there for 3 of us on a Saturday afternoon. A spa experience on a boat on the water -- sounds amazing! I should have noticed on their website that they offer all sorts of discounts, etc to NOT go on the weekends. Why? Because it gets PACKED. Seriously packed. You feel more like cattle than a person enjoying rest and relaxation. Plus, I remember seeing they had a quiet section, but when I booked through the phone, their associate told me not to worry there is only a small portion that is a quiet section and then they have an outdoor section where guests can talk freely. Terrific because I knew we gals wanted to chat throughout the day. Well, we checked in and headed down to their locker room, which felt like a combo of a high school locker room in a basement, and we had to duck around the other guests and try to quickly change and head back up. We decided to go to the jacuzzi outside and even though it was raining, a jacuzzi looked like it would be heavenly. We got in and even though it was full in there, we started commenting on how nice it is. Some of the women already in there started fidgeting and then the next thing we knew the staff was coming over to us and reprimanding us for talking. We had no idea we had somehow wandered into the quiet zone but we quickly left and headed to the talking permitted section. That area felt like a Las Vegas day pool area -- lots of people everywhere. Every chair, lounge area, etc taken. We didn't stay too long there either. Then it was time for the massage. I had a therapeutic massage with tiger balm and it was probably one of the best massages I've ever had. That is truly the only redeeming part of the experience. On the one hand, I'm glad we went so we could have our own firsthand experience there, but also on the other, we still wound up getting massages in our own hotel two days later because we really wanted to have a relaxing experience while on vacation. Lesson learned!

Great services. The staff is very knowledgeable. Anik did my laser, very professional and caring…read more I've done 3 treatments so far. Also, facials are great! Minoo did it. 5 stars

Please do not ever go to West spa. Do not ever book an appointment with their online service and DO…read moreNOT INPUT YOUR CREDIT CARD INFORMATION. THEY WILL CHARGE YOUR CREDIT CARD WITHOUT YOUR AUTHORIZATION. They say they won't charge your card when you input the information BUT THEY DO. I was charged for two appointments, one of which I never booked and am now disputing the charge. The customer service is HORRIBLE and the owner Angie will charge your credit card as she sees fit and illegally I may add. Watch out for this vendor and never give your credit card information up front.

I went for a 60mins massage here last weekend. Was targeted by an Instagram ad and it worked out as…read moreit's towards the end of the year and I have insurance at work to use up and need a massage all the time. I'm not new to massages, in fact I love them and make a point of going at least 5 time a year usually. I enjoyed my massage here with Simona. She was tough in the areas that needed it and released some of the tension I was feeling. It's a cute, small "spa" in the old port. I wish the entrance space was larger and there was parking included. The hammam part is small and would feel cramped for more than 2 people. They bring you tea at the end which I thought was a cute touch. Enjoyed my experience and would go again!

I visited this spa on vacation! True personalized experience. Have you ever been to a SPA, and they…read morealready know exactly how you're feeling and how to approach you, from the owner to the therapists. I was in a desperate need for some self-love and I was treated to a 90 minute Hot Stone Massage and an advanced facial. The combination of the massage and facial was just the perfect treat. The Hot Stone was soothing and relaxing. 60 minutes would have been too short, 90 minutes is just the perfect amount of time for it. During the facial, the aesthetician dedicated good part of the time taking out some of the blackheads on my face. After the facial, my skin felt plump and glowing. Recommend this spa, anyone looking to take 2-3 hours off their day to pamper themselves.