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Spa Foot Detox

5.0 (1 review)
Open • 10:00 am - 8:00 pm

By appointment only

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10 years ago

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La Peau Spa & Laser - Before

La Peau Spa & Laser

4.5(286 reviews)
18.1 mi
•$$$

I booked services at La Peau in Fresno for a bachelorette party of six. The week of the event, I…read morecalled to modify just my massage because I was five weeks postpartum, dealing with a painful PUPPP rash and stitches in my back from a biopsy. I asked if there was any way to adjust my service, and I was told they would work with me and that the owner would call me that week to discuss a solution. On the day of the appointment, I received my facial (which was fine) and was told again that the owner would reach out soon to arrange something for the unused massage portion. But I never received a call. When I followed up afterward, I was told that because I booked in a group, they would not offer any accommodation--such as store credit or gift card--even after explaining my medical situation. Given that I personally spent $360 and our group spent around $1,800 including tip, I expected a basic level of compassion, especially for a postpartum mom with an ongoing medical issue. I wasn't looking for special treatment, just a reasonable accommodation for a service I physically could not receive. Unfortunately, the lack of empathy and unwillingness to work with me given my specific situation was deeply disappointing. I won't be returning, and I can't recommend this spa. Attached is a photo of what my back looked like the evening before the massage (mind you, this was all over my body).

Shockingly Rude Receptionist Grace (Serena) -- Didn't Even Get to Have My Massage…read moreUPDATE: read owners response at end!!!! I've never left a spa in tears before, but my experience at La Peau Day Spa today was awful -- and I didn't even get to have the massage I booked because of how disrespectful the receptionist, Grace, was. I called earlier in the day to book a same-day lymphatic massage and asked if there were any October specials. Grace told me there weren't, which seemed strange for a spa but I booked anyway -- a $180 service for 2:00 PM. When I arrived, I had to get Grace's attention to check in. While in the restroom, I saw a sign listing October specials -- including a hot stone massage for $140 (normally $160). When I mentioned it, politely, just to make her aware, she got very short with me. I even said I didn't want to disrupt my therapist's schedule, but she snapped, "Do you want to change it or not?" Eventually, she tried to change it, then told me she couldn't because that therapist doesn't offer that service. I said that was totally fine -- I was looking forward to the lymphatic massage anyway. I also had a gift card from one of their events and asked what services it could be used toward. She kept contradicting herself, couldn't give me a straight answer, and started texting without looking up or responding to me. I even complimented her nails to lighten the mood -- no acknowledgment, no eye contact, just more attitude. By this point, I was uncomfortable but trying to stay polite. When I finally went back with the massage therapist (Marissa, who was lovely), Grace/Serena (the fake name she gave me when I asked because she knew her behavior was disgusting, which I did say but never did I say anything towards her or call her names, I did tell her she mad me uncomfortable and was disrespectful) she kept interrupting and acting like there was some big issue when there wasn't. I was actually shaking from how she treated me. In the end, I was so upset I couldn't go through with the service. Grace "Serena" told me I "made her uncomfortable," after I let her know how much she was upsetting me and making me uncomfortable... which was completely backwards, she sounded desperate to keep herself out of trouble-- I had been nothing but courteous. I even wanted to tip Marissa for her time, but Grace wouldn't allow that either. I will never return to La Peau Day Spa, and I hope management sees this and provides Serena with serious customer service training. No client should be treated this way -- especially not in a place that's supposed to be about relaxation and care. Update: Management /the owner saw this, called me, defended Grace and lied to me... then proceeded to tell me she knows people at Yelp and will be sure to get my review taken down!!!

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La Peau Spa & Laser
La Peau Spa & Laser - Relaxing with my wine in the lounge before my facial.

Relaxing with my wine in the lounge before my facial.

La Peau Spa & Laser

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Zen Therapeutic Massage

Zen Therapeutic Massage

2.3(6 reviews)
3.2 mi

Contemplated leaving a review and to be honest it has been a few months since I had my one and…read morenever to return massage here. I had been complaining about bad shoulder knots so I decided to try this place out. Upon entering I noticed pricing was comparable but a little more than my usual place but decided to try anyway. There was one lady at the entrance who had very broken English but we managed to communicate with one another, but I will add she really did not seem to want to work. Anyway, was pointed to a small room and instructed to get ready and get on the table face down. Room seemed clean, had a chair where I was able to put my clothes and lotions and oils were organized. First red flag, I noticed generic very cheap lotion and oil bottles along with unbranded ones organized in a little organizer. 2nd red flag, the lady came in and just squirted cold lotion on my back and got to softly rubbing my my shoulder. I repeatedly told her she could use more pressure as it felt like my 3yr old was giving me a massage... but the pressure never came. At times my back also became dry and "crusty" feeling so she repeatedly put lotion or something on my back which was irritating just as much as her leaving the room about 4-5x through the almost hour massage. Now here is where it got weird, every time she walked out I felt as though she was in the other room massaging someone else and just as if trying to to relax before she would come back in I'd hear "noises"... needless to say she completed my massage early and I was fine with the wasted time (under a hour, and less than paid massage) and be out the door.

I went here 2-3 a month for years. ain June I went as usual and the regular lady (Linda) was not…read morethere. I was convinced by another woman there to get a massage. Two women one spoke English. So I did ---not good, and to boot I was missing $$ ($100 bill). Just got money at bank and had several $20s and the one 1k bill, didn't go anywhere else; if they would have taken 1-2 $20 I would not have noticed.. I went again today to see Linda-was there; she moved to LA (via Google translate this time) now they have another woman working, no English at all. Yes I left! I called bank and verified.

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Zen Therapeutic Massage
Zen Therapeutic Massage
Zen Therapeutic Massage

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Spa Foot Detox - spas - Updated May 2026

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