The massage I received there was terrible! The lady looked exhausted, was not friendly, and had no…read moresense of how to flow, or where to spend a little extra time on. Very disappointing since I live with chronic pain. She acted like she was just rolling her hands on bakery dough. Hands down the worst massage I've ever had. Then she wouldn't give me a receipt for her crappy massage so I could bill my health flex spending account. Supposedly a licensed business? I would give it zero instead of 1 star.

Very nice reasonable rates. Good clean and quiet rooms. I got a nice young Asian lady, who was…read morehumorous

Got a great and affordable hour long body massage. My neck was so stiff and now it's feeling…read moregreat. Amenities are simple but who cares--it's about the massage! Would definitely come here again.

*Good massage ruined by aggressive, mandatory tipping demands*…read more The massage itself was good, but the experience took a turn at the end. I paid $40 (cash price) upfront for a 30-minute massage. As I was getting ready to leave a tip, the therapist blocked me and used Google Translate to insist that I owed her a minimum $10 tip (25% tip) because "the $40 goes to the boss." I explained I only had $4 in cash left, so she walked me over to the card machine to charge the $10 (plus an extra $3 credit card fee). She also expected to keep the $4 cash on top of the card charge. I'm all for tipping, but being cornered and forced to pay an arbitrary mandatory tip (and fee) was uncomfortable. So just be aware before you go!

I have become a regular of ben and his team. The best for foot or full body massage. Quite, restful…read moreand leave renewed.

If I could give this place a zero I would, I have never in my life even did a yelp review but with…read morethe experience I just had I absolutely have to warn others. This was the worst experience I've ever had during a massage. In all fairness I came here two other times and had a wonderful experience but I was not given the lady I had today the last time I got the same woman both days. But today I basically paid to have oil rubbed on my body this could never qualify as a massage I kept trying to communicate with my massage therapist but she doesn't speak English she pulled out her phone to translate and still was not following my directions I kept asking her to go get the gentleman from the front so he could translate she would not. I literally sat up on the bed and was telling her to go get the gentleman from the front she just kept rubbing oil on me as if I wasn't literally sitting up. I called the front numerous times got no answer so I got off the table and as I was getting dressed finally received a return call. I told him what had happened that I came in because I was in a lot of pain from sleep wrong and I can't sleep as a result and that the massage therapist was not listening to me and that I had been trying to call to get assistance. I was offered no apology and no remedy for what occurred I also was offered no discount and asked to pay full price for my service which I did so I could be done with this place. I told them I would never ever come back to this place and I don't recommend anyone else coming here either. She also put some oil on my face which I didn't know she was going to do that has now caused me to break out and my massage finished 10 minutes ago. But I told her not to put anything on my face as I have really sensitive skin and I had my eyes closed and she did it anyway like I wasn't even talking to her. Then I started wiping it off and she hands me a dry tissue which was no help. I am completely upset and disgusted by my experience and I do not recommend anyone visiting this place take your money elsewhere!!

I called yesterday, went straight to voicemail, left a message to schedule a hair appointment. No…read moreone called back. Called today, went straight to voicemail. After the good reviews, I would have expected better customer service.

My daughter and my granddaughter (who don't live in Madera) have occasionally used Tress Salon and…read morehave been very pleased with their services. I'm a regular customer of their services and products and will continue to be.

Called to make an appointment and was able to schedule within the hour which was great. 60-minute…read morefoot massage for my aching calves and feet. Welcomed by the nice woman at the front desk. Immediately taken back to a room to get comfortable. Needed to tell the woman giving me the massage three times that I only wanted to foot massage and not a combo. I was quite relaxed and happy with the massage. It could have been a bit more firm and I could have shared that with her but I was just so exhausted I figured I would just go with it. I would be coming back soon anyway. Paid cash. Added a tip.

I'm currently 7 months pregnant and had sore feet, so I tried this place for a 30-minute foot…read moremassage. I called ahead for the 30-minute foot massage and they were able to fit me in, which I appreciated. Unfortunately, the experience wasn't great. The front desk lady was nice and was also my masseuse. She lie me down and started with my temples and shoulders instead of my feet which I thought was weird, but it was my first time there so I went along with it. The room was humid, the water temp was hot, and her massage technique felt rushed, fast massaging, and inconsistent. It started with loud talking back and forth between her and another masseuse, the phone kept ringing, and she even left the room mid-session to answer it. Turned out she ended up giving me the 1hr body + foot massage, which I didn't request. When she realized the mistake, made me worried, and then told me there was nothing I could do and kept going. I was left concerned and uncomfortable for the next 30min. I had specifically asked for a foot massage, but the pressure was focused on the tops of my feet, not the soles where I needed relief. When I told her "lighter", she acknowledged it but continued with the same pressure. When the session ended, she left the room immediately without offering assistance. Being 7 months pregnant, I had to roll to my side, carefully sit up and slowly help myself off the high bed to grab and put on my socks and shoes, which was a bit disappointing. At the end, I was charged for the full hour. When I didn't leave a tip, she asked why, and I told her the experience wasn't good and I wouldn't be returning. On my long drive home in this heat and traffic, she texted me--after tracking down my number--to apologize and offered a $10 refund, but asked for my credit card info to do it and sent me 2 pictures. My phone dinged after another, she kept messaging, asking why I was dissatisfied. This is the reason why I was dissatisfied. Overall, I left more uncomfortable than when I arrived. The experience was unsettling, especially receiving anonymous texts afterward asking for my credit card information. I would not recommend this place, particularly for pregnant clients looking for safe, thoughtful care and focused relief.