Went for a couples' massage (which was very hard to book - I had to call at least 6 different times). The facilities are not very nice. The woman at the front desk wasn't either. The massage therapists were excellent and very professional. It was a male and a female who clearly work together a lot. Otherwise, there is a steam room in each locker room (one of which didn't work), and that's it. We were expecting a little more from the facilities themselves for how expensive the massage was. read more

This is a wonderful full service spa attached to The Inn at Perry Cabin. It will cover just about anything you want to do from a massage to a facial to a manicure and pedicure. The have "Gentleman's Treatments" and a wide range of other services including a Fitness Center and steam bath. The massage I had with Courtney was nothing short of heavenly. The massage tables are wide (I'm a big guy so wide counts) and heated!. The locker room facilities are clean and well stocked and the relaxation room where you sit and relax while you're waiting for your appointment is well stocked with water, tea, fruit, dried fruit and nuts. All in all a great place to unwind whether you're a guest at the Inn at Perry Cabin or not. read more

Had a couple of treatments here over the course of my stay at the Inn. ATMOSPHERE AND SERVICE (5 stars *****): Nice and tranquil setting, courteous service. Once you've changed into a fluffy robe, staff escorts you to the relaxation room, slips a heated wrap on your shoulders, and offers you tea and cucumber water. The relaxation room is papered with pressed flowers and herbs, and you can recline fully and gaze at the walls or out at the cute little courtyard as you wait for your treatment. There are assorted berries, nuts, and dried fruit to munch on. The lockers are large and full of assorted towels, and there are various toiletries (razors, shaving cream, hair brush, hair dryer) available in the locker room. There are two showers and a steam room, but no sauna. TREATMENT: RESCUE FACIAL - $115/ 50 mins (3.5 stars ***) -- I wasn't terribly impressed with this facial. My esthetician was a teensy bit rough in, well, KNEADING my face as she cleansed and exfoliated. However, my main complaint about the facial is that my esthetician simply sat, waited, loudly flipped through catalogues to record the products used on me, etc. while my masques dried! All other spas I've been to treat you to some shoulder and arm massage to help you relax fully while the products do their work. When I politely mentioned my disappointment to the front desk, I was politely told that "different places do things differently." Still, it seems totally bizarre that a full-service resort spa would approach facials this way. Not relaxing, and I wouldn't opt for another facial here. TREATMENT: COUPLES MASSAGE (DEEP TISSUE) - $240/ 50 mins (5 stars *****) --Wow. My husband and I have had a number of massages individually and as a couple, but we both agreed that this was the best! The two MTs started us off with a foot-cleansing. Then, my husband got under his sheet, while I relaxed under mine. My MT, Katie, asked about any concerns or areas of tension before getting started. She gradually upped the pressure and worked patiently on the crazy knots in my shoulders. She was quiet, efficient, and patient (even when I had some bouts of ticklishness), and my shoulders now feel awesome. :) SUMMARY: Nice, quiet spa with helpful staff. The facials are a bit pricey for what you get, but I'll go back for the deep tissue massage! read more

Probably the best massage I have ever had (and I have had a few). My wife and I went for a soothing couples massage and we melted. My masseuse paid close attention to all my knots and released them all. The relaxation room was lovely, with free tea, water, and berries. The changing rooms were very clean and lockers spacious. Service, like the Inn, was warm and friendly. We're already talking about going back. read more

What a way to be pampered, couples soothing massage, relaxation room, steam room and finally a huge shower to cap off the best massage ever!!!! The staff could not have been any better. Highly recommend:) read more

This spa is mediocre. I first arrived with a few friends about 1.5 hours early for my scheduled appointment (friends were scheduled at all diff times.) Check in was lengthy but there were only 4 of us so I'm not really sure why it took 20 minutes to check in. I was instructed to sit outside by the pool or go to the relaxation area however there weren't any robes available in the locker room to go to the relaxation area so I went to the pool. It's 96 degrees out with no breeze. I hadn't eaten so I ordered something to eat from the bar (turkey sandwich- was good actually!) but I waited about 30 minutes for the sandwich. I went back into the spa closer to my appointment time and asked for a robe. Then they had to search again. So I waited in the ladies locker room....For another 20 minutes. I finally got a robe and while I'm standing there trying to get undressed there's a woman giving tours of the locker room! I'm freaking naked in here lady! Then this other lady was trying to get in and out of the shower and couldn't because I'm trying to get dressed and I'm in the way and there's a freaking tour taking place. Not the best set up. So I get the robe on and get to the relaxation area and I'm thinking this will be great I can finally have my great massage! They forgot I was there. They took me late. I went in for my 50 minute massage which was more like 40 because they took me late and then the massage was pretty lame. I will not return. Not worth it. read more

We started off at the gym, which was great. It is above the spa. The machines and equipment were up to date. We then went into the spa. The concierge/welcome lady was awesome. I forgot her name, but she was very accommodating and sweet. We went into the relaxation room prior to getting our spa services. I really enjoyed relaxing there before my treatments, but did not appreciate the fruit flies. We then had scrubs and massages, which were wonderful. This spa is definitely pricey. However, if you are treating yourself on vacation then it is worth it. I would go back. :) read more

Major lack of service --- I have been a consistent customer for over 5 years. Recently, I had booked 2 massages. When I called the day before to prepay, I was told that the massages I had booked a month ago were non existent. I had booked them with a particular therapist - confirmed them two weeks after - and then the day before was told they weren't on the books. If I had driven over to the spa for my appointments, I would have been left high and dry. This was not a appropriate way to treat a customer. If the appointments could not be honored as they were booked - a phone call should have been made. read more

Had a great massage here from Joanne. Spa facilities aren't huge, but are very clean, fresh and relaxing.

After weeks of planning, the spa called us shortly before our appointment and asked if we would be willing to move the time. Well, I guess. The receptionist who called was not very pleasant. I don't understand why it takes 15 to 20 minutes on the phone just to make massage appointments, but miraculously they can find two therapists when it's convenient for them. When we got there, I found out that I had a male therapist. I never want a male therapist. But clearly I had no choice. The lady showed us to the men's and women's locker room. And left us to our own devices. We wandered around to find the "relaxation" room on our own. The relaxation room is nothing short of a place where women can sit and chat as loudly as they want to disrupt other clients. During the massage the therapist asked me several times if the pressure was good. I replied by asking for more pressure which I never got So my deep tissue ended up being a light massage. 20% gratuity is added automatically to your bill. So our two 80 minute deep tissue massages which were not good at all cost us almost $500. Certainly not worth a return trip. read more

Had one of the very best 'soothing' massages from Jenny. It is basically a Swedish massage but she variated the pressure based on my need. She was very attentive to all of my problem areas. Just wish I lived closer so that I could go more often. read more