Excellent Service. Our dogs are always happy to go for their spa treatment and are always relaxed…read morewhen they come home Never any problems with ears as we have had with other groomers. Our Vet recommended Downward Dog Grooming.

Still fantastic! I have nothing bad to say about julia, Brandy and their awesome compliment of…read morestaff. My old lady dog is a total jerk and they are always so patient with her and she looks fabulous when she comes home.

Used to be satisfied until this weekend our dog standard poodle lost all her beautiful head Maine…read morethat we maintained for months under the reasons of the groomer that she was too matted and then the groomer razor it all off charged us more money for detangling and ruining her haircut without consulting us whilst parked right in front of our house normally she consults us on things this time she didn't and changed her haircut so drastically all four of us her family we brush her three times a day And if she had a few mats which I didn't notice it wasn't a reason to destroy her haircut to this level yet I was told I am rude because I spoke the truth and they did not apologize did not refund us on top they charged us more dollars for this horrific experience. Few friends looked at the pictures of our dog and we're mortified spoke with another groomer this is never a reason to shave it all off to such level and also they agreed that we should have been consulted.

This service is an absolute GODSEND. Irv and Karen are simply amazing. My lovely 13 year old white…read moreGerman shepherd loved them the minute they came to my door. Can I say again how awesome it is to have someone come to your door to take cart of your most precious pooch, your first fur child, as if they were their own? My beautiful, sparkling boy came prancing to the door after his "spa" treatment all fluffy and new, just like he looked as a puppy. Even had his Sunday best on (a tie with stars!) If you are questioning whether you should have a door-to-door service, please stop. Your furry friend will thank you! Fetching Fido, you are the best!

My groomer moved and I dreaded looking for a new one. My 4 yr old Morkie isn't the greatest at…read moresitting still for his appointments. I called and they had a cancellation so got me in quickly. Dropped him off and he was done pretty quickly. They did an amazing job on him and he didn't act weird afterward like he's upset about something. It was Valentine's Day and he came home with a cute little bow tie as a bonus. I can't wait to book the next appointment. Thank you for taking care of my baby!

We dropped in yesterday to have Brooke, our 7 year old chihuahua's nails trimmed. We were greeted…read morequickly and efficiently. While we waited we watched and interacted with Brooke and the other beautiful, well trained dogs who were in the process of bathing and hair cuts. It seemed like less than 5 minutes and Brooke was returned to us. I picked her up to inspect her nails. I was amazed and pleased when I saw her nails were trimmed back as they needed to be, without the slightest fussing. We are overjoyed to have found someone so superbly talented and inexpensive. I couldn't believe it when she asked for $ 10.50! I didn't ask if she charges more for big dog nail trims, just paid and left, promising to return. Thank you, "Dogs Rule Pet Grooming" for exceeding our expectations!

Angie is an absolute Gem to find!!! She is an experienced Master Groomer and was able to save my…read morepoor dog Kevin after he had grown matts in his coat during isolation. He went in looking like a grey mop handle and came out looking like the shiny happy handsome boy he is :) Delivery of Kevin was easy as we met outside and she let me know as soon as he was ready for pick up! I have been to groomers where they just kennel him after until they remember to call me. Last but not least my dog Kevin is not super loving to people especially strangers and when he said goodbye he ran back to kiss Angie for being so good with him

Extremely unprofessional.Not only was i lied to , i was sent her son and forced to do the shave…read moretwice because she didnt want to do what i asked for and what what was already done. My cat is very aggressive, but she was aware of this. I told her that more then once. I had other groomers here refuse. Nothing looks okay about it, and she refuses to fix it.I definitely do not recommend to anyone.I am extremely disappointed with what she charged me due to the circumstances. I thought i was paying for 38 years of experience. I never asked for a refund, i asked her to finish the job. She is lying on her reply on google maps. Never asked her to leave and never asked for a refund, and at the end of it all she said she had worse cats. Do not recommend, shes a good talker but clearly a lair.

I give Puppy Paradise 4 stars because:…read more 1. I received a prompt email response to my online request for an appointment; 2. Carson spent time asking me about what type of cut I wanted for my pup; and he let me know that they were experiencing a water issue that meant her appointment would likely take a bit longer than usual; 3. When I picked up my fluffernutter from her appointment, she seemed to be comfortable and content; and 4. Fluffernutter got just the hair cut I requested! It was a pretty simple groom, so ymmv if you're looking for a fussier style. We'll be returning to Puppy Paradise!

We are new puppy parents and were really nervous about sending our cockapoo to get his hair cut. We…read morefound this place and gave it a try. The service was great at a good price. They did a good job shaving around his privates. Our dog seemed fine when he came out, he walked around, happily and didn't seem clingy. I took that as a good sign. We would return for another haircut.

The owner, May, came highly recommended to me by a friend. It was our puppy's first time at a…read moregroomer's, and May ensured his visit was a positive one. She kept him for three hours to ease him into the routine. I'm not sure why, but my dog's hair prior to visiting May was matted. His fur starting growing massively, and it out of control. As a result, May has to cut off his beard, around his ears, and a couple of other problem areas where it was matted. We bought a new brush from May (good price too), to prevent this from happening again. Our puppy was washed, teddy bear cut, nails trimmed, ears cleaned, bum tided up, and with tip and tax, it came up to about $70. Since our dog was a puppy, May gave us a discount, which was much appreciated. I think for more basic services (no fancy haircut), the price is cheaper.

We managed to get an appointment here and boy were we excited. The staff was amazing they took the…read moretime to listen to us here are concerns answer all the questions and take the time to get to know the puppy as well as make him feel comfortable. He's never been more excited to see his groomer and always comes out looking like a champ. They don't have a mass drop off time which is nice you bring them in and after a couple hours he's ready. He gets that one-on-one attention that I think he deserves and they do an amazing job of caring for him and making sure that he looks and feels amazing. Always excited to go and always just the best environment when you go there. Definitely a thumbs up thank you guys for taking care of him. You definitely are going above and beyond and it's nice to see people that care about him as much as we do.

The customer service is outstanding. My dog looks great every time. I am happy and so is my dog.read more

I hesitate to write an amazing review because it will be harder to get my own pups an appointment…read morebut I can't help myself: this place is amazing!! My dogs were groomed to perfection, the facility was so clean and welcoming (for both humans and dogs!) and the staff were just the best. Top notch dog groomers and the only place I will bring my pooches to.

WARNING If you love…read moreyour dog, avoid this place like the plague. PURE NEGLECT. I saw right through their fake smiles and empty reassurances. They don't provide any real report about your dog's wellbeing just generic words, "she's doing great," which was clearly unbelievably false. The kennels are worse than shelters. The condition of this place merits a free stay, not the absurd fee they charge. It's overpacked with dogs, nonstop barking, and clear signs of stress everywhere. Their so-called "privacy suite" is a flat-out lie. They do NOT follow your dog's needs. They claim each kennel has an outdoor run, They have to manually open it, so their statement that dogs can go out anytime is completely false. I told them my dog is a rescue with a history of neglect and abandonment, and I trusted them to keep her safe and supported. Instead, I picked her up in distress , injured, bleeding, and with her voice completely gone from what must have been nonstop barking and crying. EVEN THOUGH I PROVIDED THEM WITH HER SEDATIVES. She had made so much progress, and this experience set her back in every way. Blood was all over my car and the dog wash station from her injuries. It's heartbreaking and infuriating. The shelter she came from took better care of her than this place. I can't understand how businesses like this are allowed to keep operating. How do they sleep at night. Shame on you. PS: I suggest you concern yourself less with reviews and more with the wellbeing of the dogs under your care. At the very least, stop hiring low quality staff.

Time has really gotten way from me in writing this review! I lived in Airdrie from June 2015 -…read moreApril 2016. I was alone in the area for work and had only my dog, Cooper and cat, Saul. I didn't have a friend/family network in the area to help with my animals when I went out of town AND my dog Cooper was fear aggressive so it made it just that much more nerve wracking to leave him with someone. After two failed attempts at a dog sitter via a app based service (2 no shows for meet and greets!) I no longer had confidence in trusting a stranger found by an app to come into my home and car for my pets. I searched for kennels and found High Tails - LIFE CHANGING! From the first phone call to the last visit every experience was outstanding. Cooper loved it so much that when i would pick him up he would not want to get in the car. He was a different dog after his time at High Tails. It was a confidence booster for him and a relief for me. He became much less fearful even outside his stays. Saul, the cat was a little more subtle in his excitement - but he seems happy and content every time I picked him up after a stay. I believe we had about 4 stays at High Tails. One at Christmas time that I booked with less than 2 weeks notice and they were able to accommodate at the last minute. We moved back to St. Louis, Missouri about two weeks after their last stay at High Tails and I can say I was genuinely sad to no longer have the option to bring my pets to this amazing facility! Don't hesitate! If you are looking for a exceptional kennel to board your pets, this is the place!