This is a really good store to get meat! The variety of plain and preseasoned meats are many. If…read moreyou are looking for a Mexican grocery store with BBQ cooking out front along with a small Mexican restaurant on the inside, this is your place to shop! The employees are nice and the service is always good.

Very dirty store and it smells bad. The floor is slippery from grease or something. The people…read moreworking there aren't very friendly.

The workers are so rude that I will never shop here again. The prices are overpriced and then you…read morehave to deal with rude workers? No thanks.

expensive ! thought the customer Service was lacking. An entitlement attitude exists amongst the…read moreupper management .

Smaller than other locations, although still has all the staples at the right prices! Don't forget…read moreget your bags! I will say this location is ALWAYS clean... LOVE!

So this place was nice when it first opened and my family has been steady customers, but they are…read moreso understaffed for the stocking, checking out, and dang mobile order stuff and it shows! I will likely start using a different location unfortunately.... You can tell the employees are having to literally run to get everything done and they are getting worse and worse on customer service, literally yelling which line they want you in and seeming annoyed if you have a buggy of groceries... I have crazy hours and don't live in town so we buy 2wks groceries at a time(one buggy full) and on more than one trip comments have been made on how much we were checking out... #1 I'm spending money keeping you a job so your welcome, and #2 if everything didn't come in boxes 3 times bigger than the product to make it look like you were getting more my buggy wouldn't be so full. Hopefully they get it figured out.

Store Manager is TRASH. Went there to pick up my fresh pass app order on Friday and was unable to…read morecheck in so I went to the customer service counter to get help. Once someone finally came to the counter, The lady acted like I was inconveniencing her by asking for help with my order. After demanding assistance without an attitude she walks away and I have to ask another employee for the manager who showed me exactly where the attitude came from. He proceeded to force me to a room off the kitchen that looked like it was for baking just so I could check in for my order. If esclalting a customer was sport this guy was Micheal Jordan. After years of being a fresh pass member I'll never spend another dime at this location. It's pathetic this man even has a job here. His employees even commented to me how he's a jerk to them as well.

I shopped for items to make chilli and found all of the items I needed. The store is very clean…read moreand the employees treat customers with a smile and are very friendly! The fresh fruit department has many items to choose . The store is well lighted for shopping in comfort. No eye straining looking at items.

After my less than stellar experience in Denison, I was reluctant to try visiting a Kroger's again…read more But before we moved out here, all my friends just raved about their Kroger's stores and how great their service was. I REALLY needed to buy food, a lot of food, like "we have to fill up the entire empty kitchen because we just moved 1,800 miles" amount of food. I knew it was going to be a long adventure and I had a feeling it was going to be expensive. But I headed off to the Kroger's in Sherman to give the chain another shot. Oh my, the difference is like night and day. Mind you, I went in at night...when everyone is tired after a long day and they are stocking like crazy. I've never gotten such great service. All of my random requests like "excuse me do you carry vital wheat gluten" to "where in the world would I find sesame oil" was met with a smile, the store employee stopped what they were doing and helped me find the item. I know I spent over two hours in that store and my cart was over flowing by the time I made it to the front. A wonderful gentleman checked me out. He was friendly, welcoming and really made me feel like I mattered as a customer. Then, he called up someone to help me take out my two carts of groceries. A very nice young man who helped me load my van and then took the carts back. And I restocked an entire, literally empty kitchen with ALL of the basics (from spices to meat) to cook real food for just under $400. I was incredibly pleased with the sale prices they had and took the opportunity to really stock up on things like flour, spices and other baking goods. This Krogers will have my business as long as we live nearby.

Ordered delivery, no substitution 1- they were out of Prime…read moreRib and their systems doesn't allow substitution yet when I specifically asked for branded items they made random selections to deliver to my house charging me the delivery fee for this mess 2- I had no meat for my dinner party so I now had to drive over to pick another meat and while there took random substitutions to customer service, so much for delivery fee to save me time 3- Customer Service was on a restroom break. I waited 15 minutes for them and they were a no-show. I had to get my meat and return home to start preparations. Left myreturns on the counter and left! 10$ fee for delivery 10$ items left on counter What is the fee for driving to your store for correction? Don't do delivery, you'll just have to drive over and fix it, that's if someone is working in customer service

I'm new to the menu, and Amy made the whole experience easy and memorable. She was calm, patient,…read moreand genuinely helpful. No rush and no pressure. She suggested I try a mustard based secondary sauce with the pulled pork, and that completely elevated the plate. The pulled pork was exactly what you want. Tender, smoky, and balanced. The baked beans and cabbage showed they care about the full meal, not just the meat. But what really stood out was the service. Amy did not just take an order. She guided the experience in a way that felt personal. If you go, ask for Amy. I will definitely be back.

I was heading back to my hotel after a day in the field. It was getting late so it was close to…read moreclosing time. I think I got there 20 min before close on a Thursday. I ordered a Black and Tan with a jalapeño sausage link, sweet corn and jalapeño corn casserole. It was without a doubt the worst brisket I've had in Texas. The sausage had a good kick to it. The pulled pork was okay. The saving grace was the mustard BBQ sauce. Both of the side were pretty good.