The last time that i came for a mouth swab covid test at the Fair Lawn location and handed them my current insurance card....they billed my old insurance company & ive sent NUMEROUS copies of the new insurance card for them to rebill. They still haven't straightened it out & are threatening me with collections.
They billed it as a nasal swab at a Jersey City location.
They then sent my medical results to a dr that i haven't seen in almost 10 years. His address must've been in my old files.
Today i showed up, on time, for my appointment for another covid mouth swab.
The woman was incredibly rude, and spoke to me like i was dirt.
She said they're very backed up and to go wait in my car.
Every medical office is overwhelmed right now, but they need to speak to their scheduling department about the spacing of the appointments, and not take it out on their patients.
It takes less than 10 minutes to do paperwork & stick a Q-tip in a nose or mouth. read more
