We were at koa campground on pine island fla. We were warned that this internet service wasn't a…read moregood co but we needed something and this was all there was. So we signed up for 1 day - it worked great so we signed for a month. Ha it worked marginally fora week and got continually worse until there was no service at all. I called their number explained the problem got a promise a tech would call us RIGHT back. Ha! Still waiting.....nothing. So folks i hope you read this review and save your money. It is horrible!

horrible service and you can't get ahold of anyone, even the manager at the campground can't get…read moreahold of them

I am absolutely disgusted with this service. I disconnected my internet because I was MOVING. When…read moreI go to drop off the modem and other materials, the gentleman told me I could not pay my outstanding balance because XFINITY would change my overall amount due. When I went to check the Xfinity app, my account was unrecoverable--no access granted to me on my end. A few months pass by, and all of sudden a collection agency is calling my nonstop. Xfinity failed to contact me via email, text, or phone. Now, I have collections calling me for a bill I can easily afford. This is likely going to affect my credit score now, all because Xfinity has a broken app and inept employees.

Avoid this company. If you are unfortunate enough to have Xfinity for cell service there is no…read morehuman employed here in Las Cruces that can help you. They only deal in Internet service and Streaming TV. For Cell phone problems they direct you to a single table and a computer for CHAT help which proved useless. I Rate Service as non existent, Quality very poor,Value poor.

Always the rudest store you can ever walk into. I walked out again today. I will be changing my…read moreservice provider. I have been with Verizon in the city of Las Cruces since 2001. You would think they would care about that, but they do not. The young man, very young man that helped me had to make himself important by being rude? How do you keep business being so rude? You don't. I obviously have been very patient, being there so long, and they just lost me. All I did was walk in to buy a cover. Goodbye Verizon!

(warning) do not give this location your business, they lie and make promises and then when they…read moreget your money, they pull the rug out, horrible Customer Service. they will rip you off, lie to your face. horrible store and shady management and associates. might just be the location or it might just be Verizon how they are now, probably have to switch carrier lol but yeah yo sum up terrible store.

I just called Mesilla Valley Satellite and spoke to Will trying to get someone to activate a cable…read moreconnection that was never activated when initially installed. I have waited 3 weeks and still nobody has made an appointment to come out. Will refused to talk to me or do business with me since I wrote a negative Yelp review and then hung up on me. I called Mesilla Valley Satellite again today to try and get someone to fix the cable connection. I spoke to Will and he refused to speak to me or do business with me because I wrote a negative Yelp review and then hung up on me

I wish I could give them a zero rating. That's what they deserve. A salesman named Abe from…read moreMesilla valley satellite came to my house selling a faster internet service offered by Hughes.net. I was currently getting 5 megabytes per second with my current phone company and ABE said I would get 50 megabytes with Hughes.net. He said it would go down a little after I used my allotment. I asked what it would go down to and was told between 11 and 20 megabytes which at worse case twice as fast as what I was getting now. I as also told that I could keep my current phone number which was very important to me. That was a lie. I had to get a new number. The 50 megabytes were used up in less than a day and the speed went down to 1.5 megabytes. With two kids going to Western New Mexico University taking online courses Hughes.net could not support needs at 1.5 megabytes. Hughes.net charged me $480.00 early termination fee on a contract based on lies. This by far was the worst business deal I have ever encountered. I would encourage everyone to stay away from Hughes.net and Mesilla Valley Satellite. Hughes.net should not have charged me an early termination fee. I have all my bills taken out automatically from bank account and Hughes.net took out the $480.00 from my bank without my authorization.

Finally we have a reliable and responsive quality internet provider! We were done with all the…read moreSpectrum outages in El Paso and dealing with all these big box internet providers and we are so lucky to have found Jackrabbit Wireless! As soon as I called they answered immediately, which literally shocked me that I wasn't talking to a computer! Tristen was great, he explained the service package and the company and I didn't hesitate to make an install appointment immediately! Both Tristen and Robert showed up and installed the system, the install was perfect and both guys were very professional and courteous! No internet issues or outages and since both my husband and I work from home we are extremely satisfied with the service! Thank you Robert and Tristen! Highly recommend and when you call, let them know the Chavira's sent you!

Couldn't be happier with these guys. I've used them for years and the customer service is out of…read morethis world. They are responsive, helpful, and are willing to go above and beyond. Our connection is great and we almost never have outages or slow internet speeds. I wouldn't go anywhere else.

The service I have received from this company for the last year has been pathetic. I'm paying for…read more940 MB of Internet coverage and the Internet speed test in various parts of the house clock in at anywhere from single digits to the low 200s far below, what I'm paying for at $75 a month. And now they're going to raise me to $90 a month. The service is still poor. The price goes up go figure. Do not get involved with this company! You'll regret it.

I specifically asked if I would be able to have good enough service to upload images to the web…read more That was not true at all. The upload speed was .04. I had to go to a different company. They would not adjust my bill, so I paid 65 for 10 days of internet that I could not use. I had to go somewhere else to upload images. Don't connect with them

The worst customer service and they don't care Over charges…read moremystery fees billing errors Old school wires and boxes Run away and explore Verizon for internet and DIRECT TV for wireless cable Especially if you are military You will save money and have less headaches TDS is not worth it Run away and don't believe anything that you are told at TDS There office reminds me of a popup business at a swap meet TDS IS NOT WORTH THE STRESS Worst business practices in the industry Just waiting to join in on a Class action lawsuit next 1 star required for this review not deserving of any stars 5 clowns is a better representation of what I experienced

Over priced bad service. Representatives are very unprofessional., rude., over worked (long wait)read more