I just finished my new patient exam/physical with Kim, the PA there. She was an in network provider…read moreand the wait to get an appointment was only 1 week. Most of the larger hospitals around town have a 6mo or more wait to get an appointment. The medical assistant that helped initially was very welcoming and made me feel comfortable at my appointment. Kim was very thorough during my physical and treated me as a patient and not a number. I had a few medical concerns that we addressed together so Kim and I created a game plan to help me with those. She also gave me undivided attention during my appointment. She wasn't in a rush, or make me feel like all of my questions were a burden to her. I'm glad I established myself there. It's also very convenient since I live in Northern Rio Rancho!

This place is horrible, they cancel your prescriptions every six months in order to make you come…read morein for a "general visits". The industry standard is 1 year. I've always had my prescriptions filled for one year for the meds I'm on. When you run out and they can't get you in for 2 weeks, guess what? They still won't fill them. BEWARE

This review of the New Mexico Department of Health is focused entirely on their administration of…read morethe Covid-19 vaccine. January 23, 2021 I received the first dose. I was very apprehensive at how well the NM DOH was going to be able to complete this massive task. I had been listening to media tales of state departments of health from around the country scrambling to administer their vaccines. I felt secure that it was going to happen. During the previous week I had received two reminders . . . and on the morning of the appointment I got a third reminder. It was going to happen. When it was "my day" to accept my vaccine fate, I left an hour early for a 15 minute drive. I had taken the entire afternoon off knowing that i would be lucky if that is all the time it would take. When I arrived at the NM DOH vaccine administration location, there was a line of cars. Oh great. Early and I was still going to have to wait. An employee immediately walked up to the car and very politely gave me an overview of what the process was. Oh great. One long line of cars that split into two lines and then wrapped around a huge parking lot. They gave me a short form to complete, an information sheet on the type/manufacturer of the vaccine I was going to receive, told me I would need my insurance card, an ID and I would have to take my jacket off. The vaccine was to be administered without ever getting out of the car. All along the car lines moving fairly quickly. Barely time to fill out the form. Periodically another employee stepped up to the window and input a little more info (1st dose? 2nd dose? registration number? birth date?) . . . and the cars kept moving. Two lines became one again. At the end of the third turn of the horseshoe around the parking lot two nurses stepped up to the window. One gave me verbal instructions on how to treat the injection site and where I was to park for 15 minutes while I waited to assure I had no reaction. When I turned to the second nurse I realized she had already given me the shot (absolutely did NOT feel a thing) and was putting a Band-Aid on it. Whow!! That was fast. This entire process was simple, but well coordinated. My afternoon turned into less than 45 minutes - including the 15 minutes I had to wait for any reaction. Everything I've seen from the New Mexico Department of Health since I moved back to NM is that they really have their act together. A well oiled machine. Makes me feel very secure in our New Mexico State Health Department.

This is a complaint about the NMDOH. I am over 75 years of age. I am also physically impaired…read more There is to be a mobility impaired option now. However, I called 1-855-600-3453. the hotline for the State & picked 0 for help as I was a told to do. I got a recording which told me to call 855-600-3453. I then called back picked option 0 then option 4 when I called again. Basically, I called back 4 times and got no where! I even called other numbers for DOH and they also told me to call -855=600-3453. I will not call any other numbers as they have not gotten their act together! I cannot waste any more of my time and just will not get the vaccine. Since I have caregivers who wear masks I will forget to pursue it. Tell our governor that there are mobility impaired people who will not waste their time and will be unvaccinated. She can extend it to people who are 16 years old to get the numbers up!!

Update: After Firing this Doctor on 5/17/2017 for Neglect; On My 27, 2017 I get a call from his MA…read moreJudy telling me "I just put in your order for your Diabetic Shoes to Hanger Clinic": I asked her how that would work since filing against the Doctor with MFEA of the NMAG, she then told me she would call Hangar and have them trash the order. I think that is first trying to CYA 10 days AFTER having been fired, then in having Hangar trash the order is Retaliation. RUN do not walk away from this Doctor at 200 Rio Bravo, RUN! *** Dr was supposed to put in referrals, DME, Prior Authorizations March 2017 First Visit. Referrals not done, DME not put in, my insurance tells me Prior Auths not put in correctly so those could not be approved. Dr was supposed to put in referrals, Prior Authorizations April 2017 2nd visit. Referrals not put in, DME not put in, my insurance tells me that Prior Authorizations not put in correctly., May 17, 2017 Office Manager tells me that all are there BUT everything is on hold. I fired this Doctor May 17, 2017. RUN, do not walk, RUN from Davita Medical Group 200 Rio Bravo, Albuquerque, NM!!!!!!!!!

A wonderful doctor. And, like many excellent, caring, compassionate doctors, working within the…read moreconfines of a deeply flawed medical system (insurance companies, corporate medical mindset, legislative interferences), manages to somehow rise above it all and provide exceptional care. Those who have not had good experiences are likely raging against the machine of the system (and rightly so) rather than individual doctors.

Cheap and efficient. Pleasant provider Getting into parking…read morelot is tricky but it's ok when you get in

Terrible, I scheduled covid vaccination here and should have left 30 seconds after arrival. The…read moretwo "vaccinator's" were clearly not practicing safe aseptic technique in administering the injections. NO GLOVES, not wiping entry point of vials with alcohol prior to inserting needle, not preping skin, etc. Will be notifying DOH. They should not be in the business of delivering healthcare services. As an advance practice RN I am disgusted and they should be shut down. Future patient's stay away.

The staff upfront were really sweet and made checking in pleasant. Rich took my vitals and it was…read morejust another day at work, going through the motions for him. He did, however, grab the exam doorknob with dirty gloves... Gross. A PA (can't remember if she introduced herself) diagnosed and gave me instructions. Same thing-- not unpleasant or rude but lacked personal connection. I felt like a number and that I was being herded along. While I was waiting I noticed the cleanliness of my op was absent. There was wiped off blood on the exam chair, noticeable gunk on the floor and streaks all over the instrument tray. I'm not terribly impressed and urge any future patients to keep an eye out for standard infection control. I don't think OSHA would be too happy.

I had taken a fall on Friday afternoon, and my right shoulder was in considerable pain. Although…read morethe Yelp ratings were not that great, I decided to take a chance. I could not have been more pleased with the care and attention I received. Fortunately, there was no breakage in my shoulder. The doctor and staff were the best I have found in Santa Fe. My highest accolades for Presbyterian Urgent Care.

This review is for Dr. Doggett himself, not for Davita. Dr. Doggett is probably one of the most…read morethoughtful, intelligent, conscientious, and thorough doctors of any sort that I've worked with. He's not a slick, feel-good kind of guy, but he really brings his full attention to your health issues and he doesn't let anything slip. In the short time we've worked together, he's been so systematic and smart in how he has sorted through my sleep issues, and he even detected a heart arrhythmia that my cardiologist and previous sleep doctors had missed. Davita itself is another matter. It's a big, non-local corporation, and not the greatest to work with in terms of billing, records, or general service. Dr. Doggett is retiring at the end of this month, and it seems like a lot of the better doctors from Abq Health Partners have been leaving since the Davita takeover. Hope Davita will get its act together and make things better for both physicians and patients. We really need a solid alternative to Presbyterian here, and Davita could easily fill that void if they'd just show a little more care and attention to detail.

$350 for a 10-minute consultation that went absolutely nowhere. Since Dr. Doggett works for DaVita…read moreMedical Group, they agreed to let me pay the $350 in monthly installments, and when I had 2 installments left to pay ($82.50), someone at DaVita decided to turn my account over to a collection agency, in spite of me not having missed any payment. When I called DaVita to clarify this after the first call from a collection agency, the person I talked to at DaVita said that "someone had made a mistake". I told her I would pay the remaining balance on my account online, the way I had been paying the statements, and I asked her to please contact the collecting agency to remove my account, which she never did. After paying off the total balance with DaVita, I still kept getting calls from the collecting agency, so I called DaVita again to ask them to please remove my account from the collection agency, and to also get a letter from them (DaVita) showing that I owed them $0.00; she did send me this letter, but she never contacted the collection agency, because I kept getting calls. I called DaVita once again (at this point, I had spent at least 2-3 hrs of my life talking to them and to the collecting agency) to ask them to contact the collection agency so they removed my account. This time, I asked to talk to a supervisor, because obviously they had ignored my requests in my previous calls. The supervisor was extremely dismissive and hung up on me without even listening to what I had to say, I called back but only got a voicemail, so I left a very clear message asking them to contact the collecting agency and remove my account because I owed them $0.00 and I had already paid my balance off weeks ago. I am still receiving calls from the collecting agency, so I had to go to their office in person to show them the letter from DaVita that states clearly that I owe them nothing, but they still said they need to contact DaVita to verify that the letter is not fake. I have spent a great amount of my very valuable time on this matter, and nobody is going to give me that time back, in addition to all the emotional distress this has caused, but neither Dr. Doggett nor DaVita care at all; their website states "At DaVita Medical Group, our focus is offering you the personalized care you deserve". It should read instead "At DaVita Medical Group, all we care about is to try to get as much money out of you as possible, in the least considerate way". Looking at their "Executive Team" (http://www.abqhp.com/AboutUs/ExecutiveTeam) makes me sick, what a bunch of white collar crooks, probably making 7-figure salaries at the expense of the little guy. Absolutely disgusting.

Our son was treated here after the initial evaluation was confirmed of a broken femur. The hospital…read morehad a team in and providing a treatment plan rather quickly. They explained that due to the severity of the break, they would have to conduct surgery to reconnect the bone. They gave two options beginning with the hope of less invasive, flexi-nails, which would provide the needed implant to allow healing but less likely to impact the long term growth of the femur. The second option provided was not as child growth friendly, plates and screws. The team advised they would have to wait on conducting the surgery until morning, with an outlook to release the following evening. The team then went right to work on a temporary setting of the leg in a soft cast until surgery. They provided comfort care from that point until the time for surgery. Upon surgery time our son was brought back in an immobilizer brace and advised they were able to conduct the less invasive procedure. Our son received minimal wounds which was a huge relief on our part. We were very happy with the quick and helpful response of our sons team and he is already doing so much better with little to no pain a week later. Just waiting on his one month follow up appointment.

I had the unfortunate experience of having to rush your child to the ER. My 5 month old was having…read moreissues breathing so luckily we were near this children's hospital to get care. I wish I could breakdown this review into areas such as the doctors, nurses, admin, and the hospital itself. So I will do this in the body of this review. When we checked in and they triaged my son they immediately brought him back. After further work up they decided to admit him. After admitting him they found us a room. When he wasn't responding to treatment they came by and explained why he needed to go to the PICU. For the most part we dealt with nurses and residents and some times the attending came by. For the most part, the nurses were awesome and some were so-so. But overall the staff seemed attentive and handled the needs of my son well. Most parents will want to have the full attention of everyone there because that is your kid. But I work in healthcare so I have some degree of reasoning to know they do the best they can. So overall I give them a 4. I would give them a 5 but there was one thing that bothered me immensely. The family bathroom in the PICU was dirty the entire time we were there. For 3 days the trash was never emptied, the floor looks dirty with the same spots on the floor so I know it wasn't mopped. Ratings Nurses 5 stars Doctors 4 stars Staff 4.5 stars Hospital 3 stars

Very grateful for the frontline healthcare workers during these trying times. My son was scheduled…read moreto have surgery, and they weren't sure until they got in there if it would end up being a lesser procedure or a more complex procedure. Turns out it was more complex and the staff of doctors and nurses and administration were wonderful through it all.

Today we are here for an orthopedic appointment follow up after we had a fluoroscopy and a CT scan…read moredone last week. Keep in mind that they are not too busy as we are dealing with Covid 19. We were 20 minutes early for our appointment and took a number upon entering. We then waited a total of 40 minutes after our appointment time before we were called to check in!! When I asked after waiting the typical 15 mins. I was told that there was only one person checking in patients and that she was behind. I hope UNMH can put more help on the schedule to be more efficient.