My Dad passed in Nov this year so I called Stemmed Designs (they had been recommend by family) and…read moreordered flowers for his casket. I knew what I wanted and even had a pic of it so I asked if they could provide something like it and they said they could. I sent then the pic of the flowers then we discussed how and which flowers they would use. It was perfect because they used some silk hydrangea that looked very real and we were able to take a few to save as souvenirs instead of dead and dried flowers. It was expensive but well worth it. The arrangement was delivered on time and in perfect condition.

I'm blown away ... these are the most Beautiful and Stunning flowers I have ever received !!!…read moreHappy Mother's Day

Thank you, Thank you, Thank you! I sent flowers to a friend of a very dear friend. We have both…read morebeen going through a terrible few weeks, including our mutual friend going to the hospital. I got a call from the florist that lilies for the arrangement might not be available by the time they delivered my order because so many orders ahead of mine also called for lilies. I asked them to do whatever they thought best to make it pretty for my friend (because this lovely person is now a friend of mine, too). They did wonderfully and we are all very happy with the result. Thank you again.

I usually order my flowers in San Angelo, TX from Shirley's, but I thought I'd give this florist a…read moreshot, and what a disappointment it was. I ordered a plant for my mother as a token of my condolence for the loss of her beloved pet. The plant I selected from their website was just what I was looking for (or so I thought). I was actually impressed with the delivery time- so that was a positive. However, when my mom sent me a picture of what was delivered, it was a sad excuse of a succulent and definitely NOT what I ordered or what was represented on their website. See the pictures for yourself. Sadly, I had to tell my mom I'm sorry for the plant that arrived because it looked pitiful. My mom had to take time out of her day to drive to the florist to show her what was delivered, thinking the situation would be supported with customer service--it was not. It was neither service nor customer friendly. The "florist" presented excuse after excuse, rather than being supportive and making the situation right. Finally, after much dispute and back and forth, the "florist" replaced the plant with a new container-this took 5 days! The replacement was better but still not what was ordered. And to add offense to injury, "florist" wanted the original container returned. Are you kidding me? I will never use this florist again. Customer service is simple: listen, know how to apologize, take ownership, and go the extra mile. They must be drowning in business because none of these approaches were taken, so they don't need my repeat business and they don't need yours! I usually order my flowers in San Angelo, TX from Shirley's, but I thought I'd give this florist a shot, and what a disappointment it was. I ordered a plant for my mother as a token of my condolence for the loss of her beloved pet. The plant I selected from their website was just what I was looking for (or so I thought). I was actually impressed with the delivery time- so that was a positive. However, when my mom sent me a picture of what was delivered, it was a sad excuse of a succulent and definitely NOT what I ordered or what was represented on their website. See the pictures for yourself. Sadly, I had to tell my mom I'm sorry for the plant that arrived because it looked pitiful. My mom had to take time out of her day to drive to the florist to show her what was delivered, thinking the situation would be supported with customer service--it was not. It was neither service nor customer friendly. The "florist" presented excuse after excuse, rather than being supportive and making the situation right. Finally, after much dispute and back and forth, the "florist" replaced the plant with a new container-this took 5 days! The replacement was better but still not what was ordered. And to add offense to injury, "florist" wanted the original container returned. Are you kidding me? I will never use this florist again. Customer service is simple: listen, know how to apologize, take ownership, and go the extra mile. They must be drowning in business because none of these approaches were taken, so they don't need my repeat business and they don't need yours!

I would like to thank you sooo much for my replacement of my flower arrangement…read more You went above and beyond They know how to take care of their customers Made my day

They were so helpful over the phone. I needed to send flowers from our company to a remote…read morecoworkers memorial service. They were friendly, helpful and fast delivery. Florist created a unique colorful peace and delivered it same day.

San Angelo, TX location. I've never been so mortified…read more Knowing I was at the other end of country they felt they could send literally nothing for over $100. My SIL died & I needed to send Christmas sympathy flowers. They are an actual shop not internet scam, but I feel I got scammed worse. The ornament I liked is lower left. The rest is a giant bow with 1 red rose & 1 yellow mystery flower, the rest cheap weedy filler not yet opened. How can people do this and not feel certain karma will pay back double. I should have full refund plus the anguish of having him think I chose this trash.

! I cannot recommend the Friendly Flower Shop enough. I came in looking for a last minute gift for…read moregraduation and 30 minutes later I left with two beautiful hand crafted arrangements! All the employees were so kind and even helped hand carry out to my car. The customer service and craftsmanship is well worth the price. The prices are reasonable and the quality is exceptional. Shop local!

See earlier review. The gift basket I ordered for Mothers Day was never delivered, and I was never…read morenotified. What has happened to customer service?

The flowers I ordered for my grandma were delivered late and already dying. Customer service is…read morelacking. Will not be going here again.