I was Flying out of the LBC !!!! The Folks at the Southwest Airlines Gate were so Nice and Welcoming! They Reassigned seating on the Aircraft so I could have an Aisle Seat!! They assigned an Assigned A Gate Agent to assist me out to the Airplane!!! The Flight Attendants were very Helpful and Accommodating! This is a Baller On A Budget Approved Airline!!! I Keep My Pimp Hands Strong!!! Number 34 on the Top 50 Yelp Elite list of the Most Prolific Elites of 2025!!! read more

Their new seat assignments don't work. I bought a basic ticket (where they give you seating assignment at the gate) but when I go to check in, I see they have put me on standby. But I have the option to upgrade the ticket and be guaranteed a seat, which seems slimy but I paid an extra 99.00 to be guaranteed. I check in but they next day I see I have been put on standby again, because I didn't also purchase an upgraded seat, the only seats still available are handicap seats and those are locked until the handicapped people check in. So 45 min before my flight I am cleared. I'm on the window of the very last row but whatever. Then we are on the plane, and 40 mins after scheduled departure time(3:25) we haven't left and the captain comes on and says the plane has turned into a pumpkin - there was to be a mandatory check in our destination and if we had been in the air by 359 it would have been fine but since we weren't, the mandatory check had to happen at the departure airport and we are now deplaning. I almost always fly American but the southwest terminal at lax is so much nicer I thought I would take a chance. After spending more than I would have on an American flight, I'm fine with southwest. The last few experiences weren't great but this was the last straw. STAY AWAY if you want to actually want to get somewhere. Even Spirit is superior. I fly every week and my experiences with southwest are the worst. If I could give zero stars I would!! read more

When Southwest Airlines works the way it's supposed to, it's usually not worth mentioning--and that's kind of the point. This trip started exactly as expected. Everyone got ready to board, lined up, scanned in, and moved through without any issues. Most passengers arrived early or on time, so we actually ended up departing ahead of schedule. Wheels up. A timely process, an early departure, and a surprisingly spacious ride set the tone for the flight. Once in the air, drink service came through promptly, the flight attendants were friendly and efficient, and the cabin stayed calm and comfortable throughout. No unnecessary delays, no confusion--just a smooth, straightforward experience from start to finish. Southwest may not always feel flashy, but when everything runs this smoothly, it does exactly what it promises. Sometimes a flight going exactly as expected is the best review you can give. read more

This is our first time flying with Southwest Airlines. My son who's on the spectrum needed extra time to board the plane so he can settle in. Customer service rep kindly directed us to pre boarding line. We were the first to board the plane. Great start to begin our vacation. We were assigned to the front with extra legroom. Just glad we weren't sitting next to the restroom. Plane was cleaned with friendly flight attendants. During our flight, WiFi is available for rapid rewards members. I suggest you sign up for free otherwise, it's $8 per device. It's not the best WiFi network since it's running through T-Mobile. At certain points, it gets super slow then you have to refresh it manually. Made it very frustrating for us, especially for an autistic child who just wants to watch his favorite movie. Throughout our flight, complimentary snacks and drinks were provided. If you ask for full cans, they will kindly give it to you. Otherwise, they serve the drinks in paper cups and you'll constantly ask for refills. Overall, it wasn't a bad experience. As long we arrived to our Hawai'i destination safely, that's what really matters. Would I choose to fly again with Southwest Airlines? Only if it comes to desperate measures, then that's a maybe. read more

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When traveling to Disneyland, I usually use John Wayne airport but tried Long Beach airport out. The Southwest Airlines crew were friendly and take off was on time. It's easy to maneuver this airport and board accordingly; though I'll say the uber to and from was more than JWA. Likely stick to that airport in the future, but this is one I'd consider if there was a good deal for the flight or something closer to this airport I was flying in for. read more

Well Jasmine has just told us middle seat passengers that we have to assist to open cabin windows if anything were to go down on this plane. Everyone in the middle section had to verbally say yes. That's a bit interesting. I could never be a flight attendant. Even tho they say planes are more safe than cars, I've seen some scary stuff happen on airplanes. I never fly tho. However that's all changing due to me wanting to travel and being invited to travel. Let's see how this flight goes! So far no one is sitting next to me! Thank god. read more

Southwest Airlines - Airlines Near Me - Long Beach, California

Flew on Southwest Airlines for the first (and last) time from Long Beach CA to Las Vegas Nevada. When traveling, Delta is the airline of my preference, but since that was not an option I upgraded my tickets to Business Select to be sure we would be comfortable. Our problems with Southwest Airlines started the day before we departed as the Southwest Airlines mobile site was down and their website wasn't allowing me to sign on. So, we checked in on the day of our flight. When we arrived at Long Beach Airport there was pure chaos at the gate. I asked the Gate attendant why there was a crowd of people (50 people or so) at the gate and if there should be somewhere we should be standing in preparation of boarding. The attendant said there was no need to "line up" as the Business Select would be announced and everyone would board all at once. So, my husband and I waited off to the side assuming "Business Select" would be announced first. We were not. The call was made for sections "A 1-30" to board. This was the CROWD of people I mentioned were lined up. Our tickets said A-9... but we had to wait until the entire crowd of people went before us as we had not "lined up". Once we made it on the plane were were shocked that obvious couples were bogarting and entire row by one person sitting in the window seat and the other person sitting in the isle seat. I guess the purpose of this is to hope everyone boards the plane and perhaps the middle seat is empty. Before takeoff that flight attendant came over to my husband and I and asked us to remove our crossbody bags from our person and store them in the overhead bin? We thought this was strange as we've NEVER been asked to remove our fanny packs or crossbody bags on any other flight ever. What struck us was the manner in which the announcement was made. Something to the tune of "remove fanny packs and crossbody bags... yes... if you carried it on... it must be stored"... the tone was very patronizing. After all the boarding drama... dealing with the isle hoarders... and being spoken down to by the flight attendants I was ready to redeem the "One free drink" coupons that came with my airline ticket. When I asked the flight attendant about the drink she said there was only going to be coffee or water offered to EVERYONE. Ok... why did I receive a "free drink ticket" when there would be none offered? Lord. So... we finally made it to Las Vegas. Got out bags and off we went on our adventure. A few days later, it wast time to return home... Again, the mobile site was down but I was able to check in on the Website. I downloaded our passes and off the airport we went. Our driver dropped us in front of Southwest Airlines where we were met by a Southwest representative SCREAMING at all arriving guests instructing us to follow the line of people and stand at the end to check in. As we and other arriving guests asked why... he kept SHOUTING just stand in line to check in! Wow. We followed the line... and the line went all the way down the front of the airport ... turned the corner... and continued around the back of the airport! I was shocked! Once we got to our spot in line I called the Southwest Airlines customer service number to find out what the hell was going on. The representative explained that the conveyer belt system was broken in Las Vegas and as such, all checked bags are being processed manually. Needless to say, we were going to miss our flight. The agent on the phone helped us to reschedule our flight for 3-hours later. We ended up waiting in line almost 2-hours... myself and other guests literally had to open our luggage to find jackets as it was cold. Once we checked in we made our way to our gate and guess what... it was chaos again! This time we wised up and decided to stand at the front of the lines. What was absolutely shocking and down right absurd was when the gate agent started boarding. He called for guests that required "assistance" at that moment a group of about 30 people made their way to the gate. Two people were in wheelchairs (these I understood)... a few were families with babies in strollers... and a handful of people were guests with weight issues... this I didn't understand so much. What I didn't understand further was that these people... guests in wheelchairs... babies... overweight guests were all allowed on first and EVERYONE in their travel party was allowed on BEFORE guests that paid for business select. How is that possible? Other airlines do allow wheelchair guests on first... but not their entourage of 10 traveling with them. Well... as before... we survived the onboarding process... we observed the same bogarting of rows of seats accompanied by unfriendly stares ... we found our seats.... and immediately, the flight attendant announced there would be NO beverage service at all on the flight. Again... I stared down at my airline ticket wondering why a drink is promised if it's not going to be offered. read more

Southwest Airlines - Airlines Near Me - Long Beach, California

Easy going when things are easy. :P It's a great choice out of LGB for sure, quick and efficient, would recommmend! :) read more

To whom it may concern: I was traveling out of Long Beach on Southwest. Went to the counter to ask a question. Both Christine and Lily noticed I'm using a cane. On their own adjust my ticket to reflect Pre-Boarding. They had the ticket from the next lay-off set up the same way. Thanks ladies, you made my trip. Keep up the great work. Sincerely, Mr. Mix read more

Southwest airline employees or check in desk are always rude and unfriendly. I've never come across a friendly desk worker. My family and I are very polite when checking in gate items but for some reason the women workers who check in customers seem like they hate their jobs. They just wake up and choose violence. I choose Southwest because it's cheapest flights out but I guess I get what I paid for. read more

After a long day of flying, my wife and I really appreciated the wheelchair access/service we received at the Long Beach Airport on Sunday evening 3/1/26. Natalie went above and beyond helping us with baggage claim and getting to our car. THANK YOU SO VERY MUCH! read more

General review for LB airport Southwest. Always like flying southwest. Pretty much Self service, checking in, tagging bags & seating which keeps costs down. Just wanted to comment about LB Airport. Smaller airport which I absolutely loved. super easy for getting car rental, which was across the street. Getting ride share pick up which was in the middle island. Only 2 main Gates that I noticed which was either left or right. Would fly to and from here again if going to Disney read more

Southwest Airlines - Airlines Near Me - Long Beach, California

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I been using Southwest for a while now especially out of Long Beach. I mainly use them for Vegas since it's easy and convenient only issue is prices at certain times, usually going home from Vegas it's always delayed. They still use the first come first serve seating no assigned seating. You have to get your boarding pass group 24 hours in advance to get the better group. You can also pay extra to upgrade your boarding pass to get priority boarding. Staff however are excellent I have had no issues with them. Overall a good airline for me others may disagree but it's ok. read more

Southwest Airlines - Flight home was half full so we had time for a snack they offered both items lol - Airlines Near Me - Long Beach, California

I'm a total SWA fan, and have been for decades! Seriously, I fly Southwest, out of Long Beach specifically, whenever I can. I know it's not fancy, but if you're looking for a good, solid flight crew, stability and security, and free stuff, SWA is the way to go. I flew on Thanksgiving this year AND a few days before Christmas. I flew to Minneapolis, (which is never a direct flight, but I don't care as long as I can fly from Long Beach and not LAX) right before Thanksgiving to be with family for a couple of weeks (and my new grandson was born while I was there!!), and then picked up my 4 year old grandson to bring back to CA with me. Flying with a small child is rarely easy, but the crew on SWA flights are always so kind. They treated him special, gave him "wings" and colored pencils and an activity book. They let him order his own drinks and brought him extra snacks. And the gates in all the airports we were in (Long Beach, Phoenix, Denver, Minneapolis) we totally decked out with fun and playful decor. I brought my grandson to CA to stay with me for a couple of weeks, but then I got COVID! I had to change my flight twice to bring him back home and it was looking like he might miss Christmas with his family!!! I finally got better and I called SWA again to see if I could get him home ASAP, and they helped me get another flight out for us both for a little more than 11,000 extra Southwest Rewards points (a few days before Christmas!!!) and a return flight for me the next day, so we both got where we needed to go with no problem!!! The Christmas and holiday decor at the SWA airports gates were hands down the best in the airport. Lots of places for my little guy to take photos and play. The flights were ALL on time, and not oversold like some airlines do. So, we got great seats, lots of attention, kind service, free luggage (no fees), and extra snacks. What more can you ask for???? I LOVE SWA. #iFlySWA read more

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Great customer service, easy checking in, easy baggage drop off. This was the easiest trip I had to Las Vegas from the LA area. I'm still on the fence for the business select tickets but the trip was fast. So, it was ok. Not sure that I would pay for it again though. read more

From the get go I knew my flight was delayed since the checkin screen showed delayed. The counter folks had no idea but did stop me at the airport checkin that I may miss my flight which I did address but they rest assured the plane will wait for me at Houston. Well that's a false pretense so don't promise customers that. I was stuck overnight and had to pay extra out of pocket for a hotel. Their voucher system is a joke and I haven't heard anything from them for 3 days. And I have to wait thirty days??? That's horrendous. Take your flight elsewhere. This is not how you treat customer. read more

They cancelled my flight, no explanation, and rebooked me for the next day. I had to book a different flight with American Airlines to make my reservation and Dallas Cowboys vs LA Chargers game for which I already had tickets. I made the game no thanks to Southwest Airlines, I would've missed it thanks to their who incompetence. I want a full refund and they will not give it to me. read more

I love this airport in and out fast but I'm disappointed in there changes about 2 free check in bags and frequent flyer don't have a choice to board early I'm handicapped and it's harder to settle in but I do enjoy the people who work for soutwest read more

Have flown Southwest too many times to count. I'll never like the unassigned seats, ever, because I want a window seat and want to know this up front, when I buy the ticket. But based on where my business trips took me, sometimes SW was the only or the best option. Mostly, I check in as soon as it opens and have typically been in group A or B and only rarely, did not get a window seat. My most memorable flight was out of Sacramento. While at the gate, I saw Henry Winkler and lots of people approached him. He was kind and engaging with everyone, even letting them take selfies. He seemed to really enjoy his fans.. I didn't approach him because I believe in giving all people their space so it was ironic that I ended up sitting next to him. Truly a genuine and gracious man. Fight attendants are fine. Flights themselves were never eventful. All good. read more

The credit when you buy two tickets and cancel then you can't use the whole credit just for yourself. So the other person has to be used separately. Also the customer service for online reservation has to be done via chat, you can't talk to live person oh! And if you ask to speak to a manager on the phone customer service line, they tell you they don't have one. At least that what Chris indicated read more

LGB to SMF Southwest Airlines is Long Beach Airport's largest airline. Southwest flies to Long Beach Airport often, making it easy to plan our SoCal getaway. We did not experience any issues during our flights to/from SMF and LGB. It was a comfortable flight for a short plane ride even though I ended up in the middle seat. We always try to get in Group A but even though we checked in immediately 24-hrs before our flight we still got in the low Group B. Dang! People must be waiting on their phones to check in. With my big haul of Porto's to take home my hubby was afraid there wouldn't be room in the overhead cabin so he upgraded our seats to be in Group A LoL! I've always preferred a window seat, it doesn't make me feel claustrophobic when I could see outside the window unless we were flying at night, then I just try to take a nap. The crew were nice and friendly. That's all. No pics... just get me home. Review #2979 read more

Long Beach, Ca. I used to like SWA boarding system when we could pay a little to be in group A. Evidently this option was not available for our trip to Nashville and back. By a strike of luck I got an aisle seat and my wife sat next to me at the bulkhead, even though we were in group B. On the way home I went for the center seat at the bulkhead and my wife got a row 4 window. Wasn't too bad overall. I really like how they stream movies through the planes Wi-Fi to your phone or tablet. Unfortunately on the trip home the Wi-Fi was down. That made for a long four hours. A great concept is boarding and debarking through both the front and rear doors. This should be an option at all airports. I truly do hate the practice of passengers in group A saving the whole row of seats for their friends with higher boarding numbers. Some attendants will say this is not allowed but the attendant on this flight said they could. Actually they have no official policy. If you are an assertive type and want to sit in a saved seat, you just do it. The flight attendant will not ask you to move, it is OPEN SEATING. Ever notice that NO ONE EVER saves a seat in the back? South West needs to address this practice of rude me-ism. read more

Southwest Airlines - Coming Home - Airlines Near Me - Long Beach, California

On a flight from long to Reno on 9/27. How horrible they treat luggage load into aircraft. Luggage falls and they high five each other!

Awful airline I call them southworst! Always delayed junk Boeing jets! Awful flight attendants! Awful amenities no food grossly overpriced!! I truly hope they go bankrupt! read more

As I arrived at baggage claim in at the Long Beach airport I realized one was my suitcases was no where in site. I was pretty upset along with several other passengers whose suitcases were not on the flight. I asked Jesus, he check my luggage tag and he saw my bag was indeed checked but was probably still in Sacramento. Jesus helped me throughout the process I received several emails phone calls and text messages of the status of my bag. I received a phone call from Leo stating he would be delivering my bag to me in 10 minutes. The reason I love flying and Southwest makes me feel good. Can't wait to take another flight..... read more

Flight from Oakland to Long Beach and back. All in all a very good experience. Although, the Long Beach Airport is miserable on a rainy day. The terminal is packed, and Southwest Airlines boarding procedures make it even worse. read more

Southwest Airlines - Airlines Near Me - Long Beach, California

Good airline. At Las Vegas Airport in particular at terminal B, it seems they have thrown social distancing out the window. No one enforced it at the airport either by airport or Southwest employees. Every other seat is no longer closed off. They are using the A1-30 line up thing again. Flight is delayed by 20 minutes because the Southwest ground wing walker team was in the middle of a shift change. I am equating this to an ICU where nurses have to do a 20 minutes shift change so no patients can be assisted in the midst of the shift change?!?! Ridiculous scheduling. read more

Southwest Airlines - Waiting to board plane - Airlines Near Me - Long Beach, California

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It's a cheap airline with cheaper services in order to maximize the profit! I think the employees own the airline and they definitely act like they are the bosses and not customers! I was lugging my heavy duty carryon luggage with tons of kimchi that weighed more than they looked, when I was searching for my seat with B23 number. I tried my best to get A list but no luck. I checked in one minute after the 24 hour before check in time and still haven't gotten any A list yet. When I couldn't find a single space for my luggage, I suggested to a lounging flight attendant who was clearly having an off-day would not lift a finger to make any room for me. I moved a large soft bag to the next compartment to make a room for my luggage. The Captain kept saying something unimportant over the PA system but it came out as jumbled like my old political science teacher's lecture. I forced myself to sleep between heavy weights until I was rudely awakened from my sweet REM sleep from the aggressive neighbor who had bladder issue. Overall today I am giving a very generous two stars for the airline company that I have to fly most often. read more

Southwest Airlines - Airlines Near Me - Long Beach, California

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First time flying on Southwest from LGB to HNL and I am already a Fan of Southwest!! We had no problems at all, from checking -in, and getting on our flights. Checking in was quick and simple, I checked in on-line but I was late and was worried that I got Group C, I know better next time to check in earlier for Group A. If you are not familiar with Southwest Airlines, no assigned seating, seatings are by groups only, so best to get Group A for better seat selections. I printed my boarding pass and all 4 luggage tags via the kiosk and checked in my bag with the agent. I just love how we can check in 2 free bags per passenger and you don't even have to have a credit card for this perks. I brought back 10 bottles of wine in one of my luggage and it survived the flight, not sure if the "Fragile" sticker helped but the agent was kind to add that for the extra special care. After we got to our gate, one of the staff mentioned to get my pre-check band at gate 3. Thats such a life saver, we went over to gate 3 and got our bands. Thank you for this info., that band saved me from standing in the long *** line to scan my QR code (upon arrival at HNL) Group C was called and when we got on the plane, I was happy to get 2 aisle seats which worked out perfect. I need aisle seats on plane so that I can have easy access to the restrooms and not bother anyone. Important FYI, there's no USB charging on the planes, please be sure to bring your portable chargers. Flight Attendant services was awesome, keep in mind, no food for purchase on flights but they do give you complimentary snacks and drinks, also free inflight wifi and movies too! Overall, great experience, quick service, smooth, safe and on time flight, back to HNL. I can't wait to fly on Southwest again, to my next destination! Thank you, awesome job@ Southwest Airlines! read more

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I've flown Southwest out of LGB multiple times and I've only been delayed once. (But I expect Southwest to pull something like this all the time. Sadly, I've gotten used to it.) Otherwise, never really had any issues with them. The ground staff were always friendly and accommodating, especially during family boarding. As a Southwest frequent flyer, I'm grateful they are available at LGB. I prefer flying out of this airport vs. the nightmare of LAX. It's always good to have options. Here's hoping I don't hit any major snags in the future... read more

Southwest Airlines - Airlines Near Me - Long Beach, California

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In all the years I've lived here, I never had an issue with this Southwest Airlines location. Mainly because of my personal planning, and not necessarily having to interact with anyone or even the staff. Download the app or purchase your flight online. Check-in within 24 hours. Get to the airport an hour prior to flying, they board 30 minutes prior, and wait for your group-position to be called. Get scanned and board the plane. Call it funny that I've flown from LBG at least 30 times over the years (mainly using JetBlue before they skipped town) but I don't ever recall interacting with the staff here other than when they have to scan my boarding pass. The usual, "brighten your screen sir" issue, but for the most part I've learned my lesson on taking a snapshot of my boarding pass instead of using the actual app. I do love their gates because they're newer than most airports and clean. I've debated between 4 and 5 stars, only because it was very convenient to have them open both front and rear door of the plane. I don't think they do that anymore, but I'll just reduce a star off my LGB Airport review instead. Knock on wood, I've never had a issue with service from the staff, flight attendants, or baggage claim staff. But I definitely miss JetBlue being here, oh well... Time to take off! read more

Southwest Airlines at Long Beach is the main carrier. Not enough employees so wait times can be a problem...but Southwest still rules. read more

Southwest Airlines - SWX even pushed Olaf into duty. - Airlines Near Me - Long Beach, California

improve gate coordination with passengers. no gate change announcements and they keep on changing the gates southwest should do better. read more

If you're traveling to Hawaii that has quarantine policies in place due to covid please make sure you stay away from southwest. They do not honor Clear Pass. Prior to arriving at the airport my wife and I went on hawaii's safe travels account to sign up for pre-clear and there is an option on the safe travel's account to digitally certify your vaccine it's thru "Clear" those kiosks you see everywhere for fast TSA check in. So we opted for that instead of uploading the vaccine cards. Upon our gate there was a line that read Pre-Clear and you get a wrist band. The ladies in the front do not know how to read. They skim thru your application and dont read the other portion that says you digitally certified using "clear". And automatically brush you to the side and yell out next. It's very demoralizing and frustrating to wait in the line and then to be told No go back in the line without looking thoroughly thru the application and asking me or my wife where the "Clear" certification is. We were brushed away like we didnt mattered it sucked. So after arriving in hawaii we were told to wait in another line that was atleast an hour to 30 minutes long as soon as we go to the ladies who was certifying our entry she did it in 2 seconds and said the ladies at southwest long beach didnt scroll down. Not only did they cost us a days worth of rental but they also cost us an expensive uber ride. Our car rental placed literally closed at 6 and we got there around 4:00... so I was pretty pissed and wished they trained those incompetent persons in the front clearing and issuing out wrist bands. See photo I have attached.. and they said this wasnt valid.. honestly how is it not valid? read more

Southwest Airlines - Covid using pre clear - Airlines Near Me - Long Beach, California

Southwest Airlines allows their baggage drop employees to be high on the job. This resulted in my surfboard being damaged due to negligence. When I reported this to the airline they stated that because I signed the claim check release it releases their liability. Sad part is they won't even refund the $75 fee they charged me to break my property. I've flown with the surfboard on American Airlines 6 times and not once has it been damaged. read more

I always thought this airline did a decent job and it was worthwhile to pay a little extra. Boy was I wrong next time I'm going with Spirit. Sure they don't have the best service but at least it's cheap. read more

Very friendly crew. Comfortable plane ride for short flight. You get free beverages and free snack. My plane boarded in time and same then I flew back home from Long Beach to Oakland. I will definitely fly with Southwest again to Long Beach. Good deals. read more

Southwest Airlines - From Oakland to Long Beach - Airlines Near Me - Long Beach, California

I want to start this by saying I generally am happy with Southwest Airlines and the service they provide. This 1 star review is due to my wife and my recent experience with a Southwest onboarding gate attendant at Long Beach airport. Admittedly we were tight on time, but we still arrived on time for boarding our flight for our planned mini-moon since we had just married. We made it past the gate and were in line to board, when we realized an item of ours was dropped. The gate attendant refused to let us board the plane because we had to go back to pick up the item, despite there still being people in line outside of the plane still waiting to board. We asked to be allowed to still board since people were in line still, but the gate attendant denied us permission saying it was too late, but would not give a reason why. As a result, instead of having a direct flight to our mini-moon destination, we ended up having to spend the entire day in the airport and on planes due to transfers. We still were never given a legitimate reason as to why we could not board the plane when all we did was go back to retrieve a dropped item just past the gate. This effectively ruined the start of our mini-moon trip. read more

I fly this airline often due to them being the airline holding majority of the flights at LB Airport. I really admire this airline, they allow two free bags, offer good in-flight entertainment on your devices, and there's always good sales on plane tickets. My biggest complaint about Southwest is they don't do assigned seating like most other airlines (it's literally first come first serve) and when the tickets are not on sale, they price gouge it. I just think it's important nowadays especially during COVID to do assigned seating and I don't why it's so hard for them to implement this. They're also starting to fly their Boeing 737 MAX8 planes now that it's considered safe. I was a bit hesitant at first to ride on it due to the two plane crashes in the past, but I felt safe knowing pilots in this country are more well-trained and there's stricter regulations. Overall, I never had an issue with this airline and I highly recommend them. read more

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First time flying out of Long Beach. Let me tell you about Dale and Joy. Joy is a national treasure and every airline should have one of her at their counters. She lives up to the name. Then we have Dale. I have no idea how he got past orientation for SW. The staff is usually if not efficient at least friendly. He was neither. Getting luggage tags shouldn't send you into a panic, rage, and pouring sweat. If you are listening SW all you need is Joy at the counter send Dale back to the back away from customers. Thankfully the gate staff was more like Joy and nothing like Dale. They crank those flights out like it is nothing ... Oh and I wish I could remember my flight attendant's name. He was a gem and needs to run everything.... including Congress. read more