CarSense is awesome! I was buying my first car after finally getting my license (at age 30!). My…read moredad has bought a few cars from the CarSense in Cranberry and always had a great experience, so he recommended I check the Robinson location out since it's closer to me. First, their website is super easy to use to help you see their current inventory and search/filter by make, model, price, mileage, and even special features. If you create an account, you can also save cars and come back to review and compare them later. They had several hatchbacks in my price range available. I called a few days before I wanted to come to the dealership and spoke with Jaison, who was super friendly and easy to work with. He talked to me about what I was looking for and even sent me a video of one of the cars I was very interested in. When I came out to the dealership, I wanted to test drive some alternatives. Jaison had told me he wouldn't be there when I was planning to arrive, so I worked with Jon, who was also very nice. Jon gave me three cars to test drive, and I ended up going with a 2015 Chevrolet Sonic. It looks brand new and has under 20K miles on it. I'm an idiot and forgot my checkbook at home, but Jon let me fill out all of the paperwork so I would just need to come back in the morning with a check. It took under two hours to test drive and choose a car and do the paperwork, and then 15 minutes for me to get it from them this morning. A few things to keep in mind: 1) They do NOT haggle. It's not what they do, and they're literally not allowed to do it. This isn't a bargaining thing; they just don't do it. So be prepared to pay the exact sticker price. 2) Their financing is based on the vehicle that you choose, so you can't apply before you choose a car. I ended up getting financing elsewhere because I wanted to have a check with me before I went.

This Carshop has the worst service I've experienced in decades. I dont know who bought or took over…read morecarsense Robinson, but they're awful. It tookseveral phone calls just together through to the service desk. I made an appointment for 7 weeks in advance for the annual inspection. The inspection went well, I only needed one tire to pass, and they didn't have it in stock so I was asked to call back. Again it was impossible to get through to the service desk. I got a message to buy a medical device or it went straight to Car Shop Cranberry. When I spoke with someone at the Cranberry location. I was told they couldn't make any appointments for the Robinson service desk, and they couldn't transfer me to the Robinson service. The clerk said the Robinson shop phones "didn't work". I was going to go into the Robinson service area in person, but on the way, I drove by 5 tire stores. I'll make an appointment at one of those businesses for my one 129.95 tire. And Carshop has lost our entire family's business. We used to only buy our cars their and always had a great experience. Maybe 3 cars bought there in ten years doesn't mean anything to whoever changed Carsense to Carshop. But im not buying a car from someplace that doesn't have phones that work.

Literally!!! The best car purchasing experience we've ever had! JC, Morgann and Mary made this…read moreeasy, no stress, and fun! This dealership is top notch!

Well let me tell you about Dale!!! Excellent!!!! Knowledgeable, professional, kind and honest! Man…read moreif integrity! I called and inquired about a C300, he went over the entire car via video! I drove from Ohio to Pittsburgh and I was not at all disappointed! He was great! You can tell he loves his customers! If and when you are in the market for a car do your self a favor see Dale! You won't regret it! The vehicle is beautiful. Overall great experience!

We had a really frustrating experience with Cochran, particularly with the finance department…read more Taylor Brown added warranties to our contract that we never agreed to. To top it off, we found out that they were video recording our conversations without my permission, which we found quite unsettling. It's now been three months since we canceled those warranties, and we still haven't received any refunds. We've sent numerous emails and made several phone calls, but we haven't heard back from anyone. It's been incredibly disappointing, and we would urge others to steer clear of this dealership.

last Saturday and my husband went down to the Cochrane about an hour before they were closing to…read morelook at a bronco for myself and within that timeframe they had they got me approved. They got me almost all the paperwork ready unfortunately to come back down to sign the paperwork, but we were in contact with Rowan for the last couple days and yesterday I was able to pick up my car and the staff there is spectacular as a woman looking at buying a vehicle. It can be scary and you're afraid that you know you could be advantage sometimes you don't know what things are costing, but they were very detailed. They showed me everything explained everything to me before I signed it and their opinions and they were spectacular there. I would 100% recommend going to Cochran in NaTrina Heights , Pa

This is my favorite auto mechanic in our area. Michael is a super ethical and competent mechanic…read morethat has a nice way of telling you what needs repaired or serviced. They go out of their way to serve their customers. One time, they even had someone give me a lift home and picked me back up because the repair was going to take a long time and they didn't want me to have to sit there. Now that's service! I have an older car so I am always worried when I take it in for the annual inspection. Michael and his team never rip you off by making up repairs or anything even on an older car which I totally appreciate. They have done both major (replaced my AC system) and minor (old change, tire rotation and inspections) work for me and I could not recommend them any more. My only gripe is their driveway which sometimes gets deep ruts in it that's hard on our other car which sits low to the ground. They do try to keep up with it to make it smoother but it's difficult since it's just gravel. Minor gripe for such a great place.

As a newer customer of this auto shop, I can sincerely say without a doubt that my visits and…read moreservices here have been simply exceptional. Michael and his staff rise way above what anyone would expect from ANY business!! They approach their auto services no just as expert technicians but just good, solid, honest people! They'll spell out and explain what you can expect and recommend a wide array of options and advice! Any neighborhood is blessed to have such a awesome business - this is one of the Best kept secrets in West View.. and might I say (having also lived throughout western PA).. all of Pittsburgh and surrounds!!

#1 Cochran Kia is really #1 for me and my family!…read more I took my 2014 Kia Optima in to have some details looked at and the manager let me keep my car there to check on the recalls. He called me right back to say that my engine had failed one of the test, and that it would have to be replaced! Naturally, I was worried about changing something so important on a car. He let me talk to the mechanic and said that Kia would replace the whole engine, for free, and that it would still be under warranty for the next 5 years. I was happy that they reassured me that everything would be fixed. The manager said that he didn't want me to worry, since I was pregnant and had a two year old, so he put me in a 2018 Kia Sorento until my car was fixed! I have never been to another dealer where they would care about your well being like that. I just got my car back the other day and it is running perfectly!! I would have NEVER known about my engine needing to be replaced if they wouldn't have taken the time to look into the recalls for me. They took responsibility and now I have a dealer that I can really trust and respect. Not only did they pay for everything to be fixed but they gave me a solid rental and had it done in a week. I would recommend this dealer to anyone. I will be purchasing a new vehicle with them in the future.

Still waiting on them to refund my gap insurance and my extended warrenty because I sold my vehicle…read morethey keep ignoring me.

I recently purchased a Rav4 and salesman, Damon Cupp, was very knowledgeable and informative…read morethroughout the entire process. If you're looking to buy a new vehicle, I would recommend Damon as your salesman. Fred F.

Easy to order online parts! Although the lady at the pick up counter seemed miserable and put out…read moreotherwise great experience.

I had an excellent experience at #1 Cochran Honda in McMurray today. I arrived without an…read moreappointment after discovering I had a flat tire, and Anthony Cutrana, my service advisor, was able to assist me immediately. He was incredibly kind, professional, and helpful throughout the entire process. The service team assessed the tire and patched it in about 35 minutes, which was much faster than I expected. I was especially happy to learn that I didn't need to purchase new tires. The level of customer service I received was outstanding, and everyone made a stressful situation much easier to handle. Thank you to Anthony and the service team for the prompt, honest, and efficient service. I look forward to returning for future maintenance and highly recommend #1 Cochran Honda to anyone looking for exceptional customer care.

If you want to buy a CERTIFIED PRE OWNED vehicle that does not come with a full tank of gas as…read moreadvertised, has dog hair in the cup holders even though it was supposedly detailed, has tire pressure issues even though it supposedly has new tires and has personal items belonging to a previous owner such as a toy and a remote control for a television still randomly placed around the interior of the vehicle ( within the passenger compartment fairly close to the cup holders that contained the dog hair ) then this is the place to go. Hardly come anywhere close to the high standards of Honda's CPO program but they will gladly pass it off as such. All this within 48 hrs and 50 miles of driving after a handshake and a smile. A sucker born every day. Thanks COCHRAN HONDA. What a huge mistake i made. Go elsewhere folks and be on guard

Took my 2018 Q5 in for an oil change and was told it would take approximately 3 hours due to the…read moreother bookings they had in that day. Surprisingly, they got me in and out in just around 2 hours. They completed a full diagnostic check and made some recommendations that weren't immediately urgent to resolve so I could make a plan to have those items addressed. Excellent service, overdelivering and under-promising. Will continue to use them for service.

If you're in the market for an Audi Q7 or any Audi ask for Kurt. He's a true tech expert who walked…read moreme through every feature I'd actually use, from the first test drive to pulling into my driveway. I've never had someone explain things so clearly and practically. The entire process was stress-free and straightforward, which is rare when buying a car. Plus, Kurt is simply a great person warm, thoughtful, and easy to talk to. Bonus: he's a fellow Cole Haan fan with excellent taste.