I am so pleased with their work. My SUV's roof had become a real eyesore with badly oxidized paint…read moreand they fixed it to perfection. The estimate was so much less than I had guessed, I added repainting one fender panel that was strangely matte, and they took a lot of effort and pride in redoing the pinstriping all around so that it now looks brand new. I can't say enough for how happy I am with the result- my old car has many years of life to go, and it looks great. Just excellent work for great value. Highly recommended.

Jason and his team did a great job on my car (body work after somebody backed into my drivers…read moreside). Reasonable prices, reasonable turnover time and he was willing to accommodate and not charge me extra when work ran longer than planned. Would definitely recommend and will go back again!

Great job! I could not be happier with the results, the service, and the price. Honest, on time,…read moreand friendly customer service.

Excellent attentive customer service. Detailed information regarding your repair. Works very well…read morewith insurance companies and they prioritize your service. Your calls and questions will always be answered in a timely friendly manner.

Used this company after my daughter was involved in a collision based on the reviews and proximity…read moreto her since I am about 7 hours south. They were able to get the truck in quickly for an estimate and within a week for repairs. They completed repairs in the time frame they provided at the cost of the estimate without additional costs, even mounting and balancing a new tire provided to them for the damaged one at no cost. Overall, very satisfied with the work and being able to handle everything remotely.

I would give 10 stars if I could! From start to finish Bay Custom website and…read morestaff have been phenomenal! This company is extremely professional and poised with both knowledge, their flawless finish and customer service. Truly, want to give a shoutout to Deidra and her team! Thanks again.

Five stars all the way for Executive Collision Center. I didn't really know what to do after my…read morevehicle got bumped from behind. There wasn't a lot of damage and the person that hit me preferred to pay out of pocket and not involve the insurance companies if possible. In the past, I've gone to a few body shops that really weren't interested in small jobs that didn't involve payment from an insurance company. I made a call to my insurance agent and he suggested trying Executive. I called them and was able to get an appointment for an estimate the same day. They were obviously very busy when I arrived but I didn't have to wait long. After a few minutes they went over my car and described in detail what would be done to repair the damage to the rear of my Honda CR-V. After that we returned to the office and they wrote up the estimate. I asked for a second copy and they were happy to oblige me. The following day they phoned me and said the responsible party had contacted them and verified they would be paying for the job. Executive scheduled my vehicle for a few days later. Executive Collision Center is not open on weekends so I used the convenient after hours key drop slot and dropped off my vehicle on a Sunday since my work schedule didn't permit me to drop it off on Monday. I appreciated the timely communication from Executive. They called me regularly to keep me up to date on their progress on my vehicle. On Wednesday they called and told me the work was completed, the bill was taken care of and my vehicle was ready for pick up. I picked it up after work the following day. The process was quick and easy and my vehicle looked absolutely perfect. I was impressed that they gave it a good cleaning inside and out. Throughout my interaction with Executive Collision Center I found the staff pleasant and professional, even fun to talk with. I enjoyed my interaction with every employee I had contact with, it was evident they take great pride in their work and enjoy their jobs. I was thrilled with the work they did on my vehicle and was very impressed with the fast turnaround time. I really appreciate the level of service I received for such a small job that didn't involve an insurance company, they made me feel like a valued customer. I unconditionally recommend Executive Collision Center and will not hesitate to contact them should I have need of collision services in the future.

My car was recently hit in a parking lot and was brought here to be repaired. Fron the initial…read morephone call to the completion of the repairs, Robin was letting me know 2 or 3 times a week what was going on. The work was done flawlessly and I'd certainly recommend Executive as a repair shop for everyone. Robin is the best

Great service, awesome people! Honest and up front…read more Thought i needed new breaks, and they confirmed that i didn't need to. But i needed a new muffler, only took 30 minutes. Good price, nice guys! From a norwegian vanlifer

Great service, prices were fair not through the roof like most mechanics. Thanks guysread more

Two years ago I had collision repair done on my Mazda CX-9. The paint began to flake in two spots…read morein the area repaired. When I showed it to this body shop they were very apologetic and scheduled me immediately for repair/correction. The repair came out beautifully and they apologized for my having to bring it in. There was no fee and the work was done quickly. I appreciate the rapid response and the quality correction. I don't expect people or businesses to be perfect, but I do expect them to make it right. I was not disappointed. I would recommend this body shop to anyone and should the need arise, I will give them my return business.

Worst possible experience for detailing my car. Brought them a 2002 Lexus SC430 car to paint lower…read morefront bumper, they did a great job. They offered to "detail" it for $500 using a "subcontractor" I said too much. Checked around and that seemed like the going rate so I went with it. Now the word detail in my mind is this; 1. Clean doorjambs and rubber, all windows essentially everything in and out 2. Clean trunk jamb and all jambs and rubber 3. Vacuum and clean inside, spot shampoo as required 4. I paid for engine detail also THEIR QUOTE: This includes door jambs, interior door panels, engine bay, and a coat of wax on the outside. I go to pick it up - door jambs are ok. I open trunk where the hard top slides into - hadn't even been opened. They didn't even know the hard top went into the trunk - all rubber and jambs were very dirty filled with leaves and such as was trunk. Showed them how it works and all the jambs/rubber that needed cleaning and they said we will fix this. That was somewhat understandable if you didn't know how the vehicle worked. Went back today for final - moved the front passenger seat up - leaves and debris behind seat, leaves and debris under edge of floor matt. Neither Matt was cleaned/shampooed. Was told that was part of a full restoration. Also found the rubber seal about lower window part of the hard top window wasn't cleaned or touched. Was too that they didn't want to mess with that because it would take the lubricant off the seal and they don't normally touch the seals. Really? The seal is dry and old not flaky or dry rotted. Somehow the others were fine. Lots of excuses that pointed to a serious issue with quality. Now I said if this subcontractor detail company can't even vacuum I'd like to know who they are because I don't ever want to use them again. Was told no won't do that we don't want you "bashing" them. Ok so Graham Collision, if you don't want a customer to "call out quality issues " for a job they are paying for, that to most people are common sense, and that is considered "bashing them - your subcontractor", then you own it. YOU are responsible for your shoddy subcontractor's work and if that is good enough for Graham Collision then so be it. Fool me once but you won't fool me twice and I refuse to accept what your version of "detail" means especially when I would have gotten a thorough "detail" job from AutoBell for less that $100. We will see them tomorrow.

I own a nice little '06 Mazda Miata, but at one time it had a not-very-nice moldy smell. In a rare…read morefit of do-it-myself blundering, I pulled off the inner door cover and found some mold, but along with a number of plastic pieces whose job was to hold the cover onto the door. I could never get the inner door cover to snap back into place. I figured a body shop could do this, so I took it to Brian at H & T for an estimate. Estimate, schmestimate... Brian just walked over to my car with a screwdriver and a tool that looked like a cross between a can-opener and a screwdriver. Ten minutes later he was done. He didn't even charge me. Now my Mazda is a lot of fun to drive again. Thanks, H & T!

The Best Body Shop in town and now the best Mechanic shop in town! The recently corrected a major…read moreair by another auto shop and I couldn't be happier with their service!!!

I've seen the clear coat they lay…read more Heckler spies is the brand and it looks like a med- high solid clear. As far as I know these are the only folks who will spray such expensive stuff for repair jobs. These guys I think are also tesla approved ... They are the only shop in town who can meet the standard ...next closest one is in Richmond. Customer service was top notch and they left nothing to be desired ...they recommend to my insurance all oem replacement parts... And as weird as it sounds the part they redid looks better than when the car pulled off the showroom floor!. No swirls in the fresh paint, no fish eye, perfect wet sand, and the paint looks like glass that was dipped in paint. 0 orange peel... Come here first and save yourself the headaches. These guys are my go-to from here on out. The shops my insurance company recommended couldn't even come close to this quality. These guys can turn your car from wreck to show car and showroom crisp. No games were played... A+++++++++

Excellent customer service! We brought our Tesla here after a small accident. We were very…read moreimpressed with the cleanliness of the shop, how quickly they got the parts, and how quickly they fixed our car. They even cleaned our car before pick up. You can't even tell that it was in a collision. I can't say enough great things about Dream Team! Thank you so much!