Cancel

    Open app

    Search

    Bay Custom Auto

    4.9 (8 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Bay Custom Auto

    Bumper repair

    Collision repair

    Auto customization

    10 More Services

    Dent removal

    Auto exterior customization

    Auto frame straightening

    Auto frame testing

    Auto hail damage repair

    Paint and scratches

    Vehicle painting

    Auto steering and suspension repair

    Rust damage repair

    Rear-end damage

    Bay Custom Auto Photos

    Recommended Reviews - Bay Custom Auto

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nia C.
    9
    51
    93

    5 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Great Experience. The staff worked with State Farm and fix my Acura in under a week. I would definitely use them again if needed.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    7 years ago

    Amazing!... I had 2 remember where the repair was done on my car!... flawless... beyond pleased!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    Ask the Community - Bay Custom Auto

    Color Solutions

    Color Solutions

    (36 reviews)

    Jason and his team did a great job on my car (body work after somebody backed into my drivers…read moreside). Reasonable prices, reasonable turnover time and he was willing to accommodate and not charge me extra when work ran longer than planned. Would definitely recommend and will go back again!

    In October my wife's car got hit by a hit & run at the Kroger parking lot. Some blankety blank put…read moretheir front wheel into her driver's door and took off, It also marked the front fender down low and wrecked the plastic trims on the door bottom. We had a body guy from church do the door work. He did a great job but he is not a painter. We tried to take it to a Bodyshop on GW Hiway. But they closed up for a few days and stopped returning calls. I took it Jason at Color Solutions. He looked it over and gave us a very fair estimate for the paint. He scheduled us for after Thanksgiving. We brought it in, and they took over the job. Two days later we got cell pics showing the re-done paint. Picked it up the next day (That was earlier today) and we are very pleased with their work. It's a two-year-old metallic silver Ford. They did a really awesome job of matching the color as well as blending it to the factory paint. You have to look really hard at the panels to notice where they blended the paints. These folks are very talented, professional, excellent communication and on time. I would not hesitate to use them again! Great job by your team Jason! Thank you!

    Nansemond Autobody

    Nansemond Autobody

    (9 reviews)

    I do not know how this place has such high reviews. The communication is terrible. You call and…read moreleave several messages but nobody calls you back. The time to completion on the work is bad, and the quality of work is sub-par. In my case, the work was incomplete. They re-used damaged parts on an insurance claim job. Additionally, incorrect replacement parts were used. When I was told they would reach out to the insurance company to get an adjustment for correct parts, it was apparent they did not because the incorrect parts were used. This was frustrating because I was told they would contact the insurance company to get the correct parts authorized before starting the work. Then, I kept calling them and my insurance company to get the issue resolved. The insurance company called them and told them to submit an adjustment. After I called the shop weekly for two months, leaving messages for the mechanic, I decided it wasn't worth the frustration. During this time, I was contacted once and told they were busy and they'd get around to it. To top it off, the wrap job they did bubbles when the temperature drops... When I gave them many opportunities to fix the poor and incorrect work, I was blown off each time. After several months, I decided to cut my losses because it wasn't worth the frustration. This is the worst vehicle repair experience I ever had. Do not take your vehicle here. You'll get poor communication, incomplete work, and more frustration than you should have to deal with. A positive note - The lady that works the desk and answers the phone is very nice. So is the manager/owner - if you ever get a chance to talk to him.

    recently took both our cars and couldn't be happier. perfect, work fast ,reliable and very…read morereasonable. thanks TOM AND JOAN

    Bay Custom Auto - bodyshops - Updated May 2026

    Loading...
    Loading...
    Loading...