I would give 10 stars if I could! From start to finish Bay Custom website and…read morestaff have been phenomenal! This company is extremely professional and poised with both knowledge, their flawless finish and customer service. Truly, want to give a shoutout to Deidra and her team! Thanks again.

Used this company after my daughter was involved in a collision based on the reviews and proximity…read moreto her since I am about 7 hours south. They were able to get the truck in quickly for an estimate and within a week for repairs. They completed repairs in the time frame they provided at the cost of the estimate without additional costs, even mounting and balancing a new tire provided to them for the damaged one at no cost. Overall, very satisfied with the work and being able to handle everything remotely.

I can't say enough good things about this company. They deliver as promised and their work is…read moreamazing . Best of all they are great to work with.

I took my 1997 f150 to macco in Suffolk to have the hood painted because the original clear coat…read morewas peeling. When I got home I noticed the windshield washer was not spraying the windshield. I opened the hood and found the windshield washer hose had never been reconnected and the hood light wire was also detached. Upon further inspection of the paint job I noticed white stuff marks in the new paint. Hoping these marks can be buffed out. Marco needs to do a better job when reinstalling truck hoods to insure all systems are operating properly.

Jason and his team did a great job on my car (body work after somebody backed into my drivers…read moreside). Reasonable prices, reasonable turnover time and he was willing to accommodate and not charge me extra when work ran longer than planned. Would definitely recommend and will go back again!

In October my wife's car got hit by a hit & run at the Kroger parking lot. Some blankety blank put…read moretheir front wheel into her driver's door and took off, It also marked the front fender down low and wrecked the plastic trims on the door bottom. We had a body guy from church do the door work. He did a great job but he is not a painter. We tried to take it to a Bodyshop on GW Hiway. But they closed up for a few days and stopped returning calls. I took it Jason at Color Solutions. He looked it over and gave us a very fair estimate for the paint. He scheduled us for after Thanksgiving. We brought it in, and they took over the job. Two days later we got cell pics showing the re-done paint. Picked it up the next day (That was earlier today) and we are very pleased with their work. It's a two-year-old metallic silver Ford. They did a really awesome job of matching the color as well as blending it to the factory paint. You have to look really hard at the panels to notice where they blended the paints. These folks are very talented, professional, excellent communication and on time. I would not hesitate to use them again! Great job by your team Jason! Thank you!

Very friendly and knowledgeable. Ensured everything that needed to be fixed in regards to the…read moredamage from the accident was fixed correctly. This was my second time they fixed a vehicle of mine, and as always, I was very satisfied with their service.

Gave a good quality reasonable estimate on a self pay job. Even though I wasn't going through…read moreinsurance they were still willing to give a decent price for quality work.

I do not know how this place has such high reviews. The communication is terrible. You call and…read moreleave several messages but nobody calls you back. The time to completion on the work is bad, and the quality of work is sub-par. In my case, the work was incomplete. They re-used damaged parts on an insurance claim job. Additionally, incorrect replacement parts were used. When I was told they would reach out to the insurance company to get an adjustment for correct parts, it was apparent they did not because the incorrect parts were used. This was frustrating because I was told they would contact the insurance company to get the correct parts authorized before starting the work. Then, I kept calling them and my insurance company to get the issue resolved. The insurance company called them and told them to submit an adjustment. After I called the shop weekly for two months, leaving messages for the mechanic, I decided it wasn't worth the frustration. During this time, I was contacted once and told they were busy and they'd get around to it. To top it off, the wrap job they did bubbles when the temperature drops... When I gave them many opportunities to fix the poor and incorrect work, I was blown off each time. After several months, I decided to cut my losses because it wasn't worth the frustration. This is the worst vehicle repair experience I ever had. Do not take your vehicle here. You'll get poor communication, incomplete work, and more frustration than you should have to deal with. A positive note - The lady that works the desk and answers the phone is very nice. So is the manager/owner - if you ever get a chance to talk to him.

recently took both our cars and couldn't be happier. perfect, work fast ,reliable and very…read morereasonable. thanks TOM AND JOAN

Gave a reasonable estimate on a self pay job. They were willing to accommodate even though it…read morewasn't through insurance.

I took my vehicle to have it repaired in November 2024 for collision repair to the bumper. It…read moretook them a month to repair an it was not done correctly so I had to take it back in. I was told it was ready and again it was not done correctly. You could still visibly see the gaps were the bumper was not sitting properly. It took months of me calling to have them redo it only to get it back and third time with the gaps and lifting of the left panel. I was told they would have the manager reach out to me over a week an a half ago, and I have heard from no one as of April 22 2025. Kelley asked me to hold off on reviewing them in December to give them a chance to make it right, but now this service is giving incompetence, negligence and just sloppy repair work. I cannot fathom how anyone trained properly would believe the quality of the repairs I have received was done professionally. I am still waiting for my vehicle to be repaired and I am tired of having to continuously remind them that it's not fixed yet. I have been very polite through this process. However, everyone has a breaking point. I am at my wits end and now have to take drastic actions.

Got an estimate to have 4 rotors and brake pads changed at a local national chain. At Salas, they…read morechanged the rotors and pads, did a full synthetic oil change and state inspection for about $50 less than the chain store wanted just to do pads and rotors. To buy the parts at Advance Auto would cost me $400, so Salas was still making a good profit for the labor at a cost of about $770 total- (wanted $1038 at the chain store), but not taking me completely through the nose. The brakes seem and look brand new. I was recommended to give them a try and I was glad I did. I plan to be back in the future- hopefully it will be a while, but good service!

came here for a paint job and they did a marvelous job , the job only took 3 days ! will be coming…read moreback here if i have any other problem

Best service anywhere! Great owner and absolutely perfect job. Can't wait to bring in the other…read morecar!

This business has always done superior work on my car and has made it look better.Danny did even…read morewhen it was brand new.I highly recommend this business