I absolutely love getting my nails done here! The designs are always on point! Carol and Cindy are truly the best -- super detailed and always make my nails look amazing. read more

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I wish I could give NO stars. I really wanted to like Southland Nails because it's walking distance from my house and apparently they've been around for 30 years. Unfortunately, I had a really disappointing experience from beginning to end. The overall vibe was not welcoming or inviting at all. They were rude on the phone when I initially called, and unfortunately the attitude in person wasn't much better. The customer service felt cold, dismissive, and unfriendly throughout the appointment. I went in asking for ombré nails and even showed them a reference photo of exactly what I wanted. Nobody told me upfront that they couldn't do it. Instead, they started the service anyway, completed a very poor-quality set, and only afterward admitted the person who normally does ombré nails was unavailable because they were at the doctor and the other person was busy. The result looked nothing like the reference photo I showed them. They eventually removed the gel, but by that point my time had already been wasted and the whole experience had become uncomfortable. When I questioned why they didn't just tell me from the beginning that they couldn't do the ombré, they became rude and told me they "couldn't help me" and that I should go to another nail salon. On top of that, I was cut on two different fingers during the appointment -- even after I asked the technician to please be careful after the first cut. They also told me they didn't have iridescent/chrome polish options, which was surprising since most salons carry them. What made the experience worse was the staff speaking negatively about me in Vietnamese, assuming I wouldn't understand. My dad was a Vietnam vet and taught my sisters and me quite a bit of Vietnamese growing up, so I understood enough to know what was being said, which felt incredibly disrespectful and unprofessional. Very disappointing overall. I truly wanted this to become my regular neighborhood nail spot, but unfortunately I won't be returning. read more

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Over charged my daughter in law worse service she ever received. I was on speaker when she told her the price for everything that was going to be done & when it was time to pay she changed the price. read more

Southland Nails - $115.00 my daughter in law was finessed & over priced. - Nail Salons Near Me - Pacifica, California

New design for Halloween Never a dull moment at Southland Nails salon. Whatever design you want , Cindy will try to accommodate. So far, I'm not regretting picking this place as my regular read more

Southland Nails - Halloween design by Cindy - Nail Salons Near Me - Pacifica, California

If I could give a 0 I would ! I went in for a full set / with cat eye . Service felt rushed . Half way through I asked how much ? They respond 55 I said ok . Then she said oh you want cat eye gel that's an extra 10 dollars . Insanity so whatever she already started . She proceeds to put one coat of polish . I can literally see through my nails I said only one coat? She said do you want more ? DAMN RIGHT for 10 dollars yes ! So she put another coat . Go to finish and pay . I handed her my debit card and I said oh put an extra 5 dollars on the card for your tip please she says "you don't have cash for tip? " I said unfortunately no she then rolls her eyes at me and walked away to charge me . I get my debit card back and she tells me to sign I see she charged 72 instead of 70 I said you told me 65 I said 5 for tip why did you charge me 72? She said oh because of tip . I said no you don't charge me what you want that stealing ! This is a horrible place the service sucks and I can literally see through my nails and they make up prices as they go and charge you what they want day by day! read more

Unfortunately going to have to lower my review down. Loved the color and pricing was good, but this is the 3rd nail to have broken on me from just scratching my leg. My two other finger nails breaking off was something I just thought was a fluke. Plus I went to store and they redid them for free, but having to go get the same nails redid every few days is a bit much for me. Love the ladies though! read more

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Avoid this place -- dishonest and misleading. I came in specifically asking for a hard gel overlay. I confirmed it clearly with Cindy, even repeating "hard gel" and "builder gel" multiple times. She acknowledged it, confirmed with coworkers, and asked how long I wanted my nails -- so there was no confusion about what I was requesting. I waited around 30 minutes for my turn. Then, after my nails were already cleaned and prepped, the technician pulls out materials for Gel-X extensions. I immediately said, "I don't want Gel-X, I asked for hard gel." Only THEN did they admit, "Oh, hard gel? We don't do that here." At that point, what was I supposed to do -- with prepped nails and wasted time? This place is dishonest, plain and simple. I live nearby and have noticed they're not very busy. Now I know why. If they were honest about the services they offer, maybe they'd have more returning customers. If you're just looking for basic acrylics or regular gel mani/pedis, fine. But if you want modern or specialty services, go somewhere else where they actually listen and tell the truth. read more

Always delivers the best gel nails for me! If you're very picky with your cuticals just as I am, then this is the place for you!

I looove Cindy she does a great job but I got dip this time by someone else and it chipped the very next day. I went back to get it fixed... the very next day it chipped again. My nails are one week out and every single nail is chipped. Last month, a different person did dip nails and they lasted 3.5 weeks without chipping. For $55 plus tip I would expect it to be better quality. :/. Not making the trip to come back read more

Southland Nails - Nail Salons Near Me - Pacifica, California

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Don't go here. It is not quality and very inconsistent pricing. It is fast and easy to get into but very frustrating experience because of the inconsistency. read more

Cindy, Lily, and all the women in here are professional and thorough!!! Call ahead of time to make appointment read more

Southland Nails - Baby pedicure - Nail Salons Near Me - Pacifica, California

This is my go to spot! Cindy and her staff are always kind and accommodating. On top of that, they always give 110% to their clients and client needs. Highly recommend if you're in the area or passing through read more

Southland Nails - Full gel x set - Nail Salons Near Me - Pacifica, California

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I have been going to Southland loyally for years. I don't go any place else. Cindy is my woman! She's amazing. The atmosphere is nice. They always go above and beyond. Great service and quality work and clean environment. I do see some negative reviews about pricing but you get what you pay for and that's quality! If you can splurge I definitely recommend the deluxe pedicure! It's so relaxing! Nancy and Kim are my personal favorite pedicure techs. read more

Love the service!!! Very friendly environment and they always deliver!! My favorite Nail shop!

Not only did they ignore me during my pedicure. They charged $35 for my 7 year old daughter's pedicure. This is the worst nail service I have ever had. read more

I don't think I'm coming back here to get my nails done. It chipped after just 3 days. I got gel sets and I thought they would last at least 10 days for my vacation and now I have to get them re-done. I even asked them to cut my nails short, even used gloves to do dishes and still, it chipped. read more

Southland Nails - Nail Salons Near Me - Pacifica, California

Feb 6th 2021 There are absolutely NO COVID protocols in place. No tracing, no temperature check, didn't see sanitizing between clients. I've reported this place three times to the board of health - it's pretty terrible they don't even care. read more

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THE WORST went in with my niece to get our nails done Super insanitary, the lady tried to use the same tools she used for my niece on me. Everything she did felt rushed, like she just wanted to get done and move on to the next person ( oh, we also waited for almost an hour to get started after she had told me 15 minutes wait) and was super rude when I nicely asked her to clean the edges cuz i had nail polish on my skin around the nails. She told me i can clean it at home when I'm washing my hands.. unprofessional and super disappointing read more

I drive all the way from Brentwood and when Cindy wasn't there that was Fine . But how none of the nail tech can do a simple design is crazy so I ended up leaving read more

At least they are open which is hard to come by In this COVID ....my appt was on time however the nail tech only filled the cuticle part of the nail I had to ask her to also fill the top however I had perviously broke two nails ...well let's just say the fill is horrrible on those two nails on top of that they are both uneven and on my life I swear one of them will break before the week is up I can feel It .... then I go to pay and a fill and two broken nails $50 wtf I could have gotten a full set.... I believe in get what you pay for but $50 for this I should have waited and gone to the nail tec I went to before who isn't licensed officially yet and did a wayyyy better job ...this sucks! Never again :( read more

Southland Nails - Uneven again smh - Nail Salons Near Me - Pacifica, California

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Zero stars if I could. They Refused to help me fix a broken nail because I didn't get my original set there. Don't go here, super rude.

I was looking for a Nail Salon near me and found them. They are very welcoming and did a good job with mani and pedi. I believe I shall be a regular. Thank you!! read more

Southland Nails - My pedicure polish getting dried.. AWESOME!! - Nail Salons Near Me - Pacifica, California

The best dip nails in SF/ San Mateo county!!!! Cindy is the best dip nail technician. I lovLily does great pedicures. Excellent customer service, clean facilities, and good social distancing practices. read more

Southland Nails - Dip nail manicure - Nail Salons Near Me - Pacifica, California

My friend brought me there for the first time a year ago and they have been doing my acrylic nails amazingly. I have gotten 5 sets in the last year and I was in love with them every time. Definitely my go to salon. read more

Today I got my waxing and they did not put me in a room. Just did my waxing on a chair and in a hurry. She did not even wipe the wax off my face. My eyebrows are uneven. read more

Cindy never fails me. She always do a great job. I've been coming to this salon for years and all the staff are nice and friendly. read more

Southland Nails - Ombre acrylic full set - Nail Salons Near Me - Pacifica, California

Zero stars if I could. Nails chipped after 2 days. Even the pedicure polish is chipping! They cut my cuticle and it's ragged now. Didn't honer my appointment. Placed me and my guests in broken Chairs. (Don't sit in the 1st 3 chairs) Rude, Greedy, and LOW Class. When I complained, she just smiled. Do yourself a favor and Take your hard earned $$ to a business that provides quality products, and performs honest, fair practices. read more

I have been coming to Southland nails for quite some time now and I have never had an issue with the quality of my nails. I will admit sometimes even though I have an appointment they still make me wait ! :/ (room for improvement but worth the wait) I will write separate posts with pictures of how beautiful my nails come out. Today I just wanted to share an image of my 12-year-old daughters nails. She was going to a "friends" theme birthday party and she was really hoping they could do this nail design on her. Of course they got it perfect and my daughter was so happy with the results. So was I. She received so many compliments at the party and at school about how cute her nails were. Thanks Carol !!!!! You are the best! Nicole read more

Southland Nails - Nail Salons Near Me - Pacifica, California

If I can give 0 stars I would It's only been 1 week since I've had my pedicure done and my big toe nail polish is chipping and so it around it ... I'm never ever coming back here. I also believe that the tubs are not sanitized because ever since my food has been itchy. I felt like it was rushed. Here's a picture read more

Southland Nails - Nail Salons Near Me - Pacifica, California

Just had one of the best nail experience I've had here. The place was very clean. The chairs were new. The nail tech Mai was amazing! I was in and out with a perfect pedicure. Highly recommended read more

Southland Nails - Feet feeling fresh and pretty - Nail Salons Near Me - Pacifica, California

Unfortunately they really don't accommodate customers. They seemed to want to argue over what time I booked the appointment which makes no sense. I think they just took a ton of walk ins and forgot about my appt and then accused me of having the wrong time. When you are in customer service. Rule 1 - don't tell the Customer they are wrong. Especially when I wasn't. read more

Staff is not friendly. Nails look like shit. And they leave their cancerous products out for the customers to look at and touch. Looks like some of their nail products could cause cancer. BEWARE!! Also my friend has a video of one staff member trying to catch a rat in their nail salon. read more

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This nail shop has been around for a long time. Although I am not consistent with getting my nails done, I have been here a few times. My visits have been few and far between. I came here about 2 months ago to get a manicure. It last for 2 weeks. Again, I had no choice but to come here because the one place I found in Brisbane that actually listens to their clients was booked. I had a manicure and pedicure. For the manicure I had to ask for more coats of polish because they were satified with apply only two coats. With gel polish I have noticied the thicker the polish the longer the life of the manicure. I also asked the woman to cut my toes nails short. Here I am 10 days later having them done and both are useless. I have to cut my toenails now. There is no way that in 10 days my toesnails grew that long and the polish is already gettting caught in my hair. I went back and said something to the owner and she said sorry. We only honor 1 week. 3 days DO NOT make that much of a difference. If you want to get your nails done right, go to Brisbane names in Brisbane Village. I guarantee your nails will be good for at least 1 month. Take your well earned money to them and they will not let you down. read more

This place gives a great pedicure! I've had several different nail technicians and they've all made sure my toes are taken care of and cute. They're also very gentle and detail-oriented. No pain or discomfort at all unlike other places I've been to. Definitely recommended for a cost-efficient and quality pedicure! read more

I've been coming for years. So I only use certain manicurist for my mani-pedis. For example I use one woman for my hands and another for my feet. The ladies are all very capable but some do one task better than the other. Would've rated 5 stars if they would let me sit in the massage chair/foot soaker a bit longer. Seems they're always trying to rush you out as soon as possible. Don't be shy here is what I learned. If you want to soak longer or want something done a certain way don't hesitate to let it be known. read more

Southland Nails - Nail Salons Near Me - Pacifica, California

There were two nail techs that I've gone to for both my gel set. Unfortunately I didn't get their names :/ but I will next time for sure! My last visit was exceptional. The lady was super nice and you can tell she wanted to make sure every nail looked nice and even. She didn't ask for the shape I wanted but she did what i would of said anyways! This was my first time getting that chrome powder on and I was ecstatic. Suuuuper pretty. It reminded me of the Light Fury from How to Train Your Dragon (3) Lol sorry I'm a kid at heart. Next time I'm going to try a white base with this chrome effect. I'm sure I will love it. I wish I took a before picture for the blue base without the added chrome. Big a** difference. Oh, when she removed my previous gel, she preserved the life of my nails. My nail bed didn't end up being sore like they would normally do. Nor were they thin at all :) my last gel set lasted long. It has been 3 weeks since I had them on. No peeling or rubbing of the edges of my nail. Even after spending most of my 4 days in Hawaii in salty ocean water. I will update this review with their names. read more

Southland Nails - chrome nails - Nail Salons Near Me - Pacifica, California

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I got my nails done here on April 15, 2017 with a 10 AM nail appointment and I have honestly never been so disappointed in the almost 10 years that I have been getting my nails done here. I must confess, I found another salon much closer to my house that has yet to mess up my nails, however every once in a while, I come back here for the nostalgia of the older workers remembering me from when I first started getting my nails done, in high school. With that being said, let me reiterate: I have truly never been more disappointed in the outcome of my nails in the last 10 years of my life, truly. My appointment was for 10 AM with Cindy on the phone and once I got there, I stated that I needed to leave at exactly 11:30 and was told that I would be done before then. While I am quite aware she doesn't control how long acrylic nails and gel polish take, I didn't mind waiting the 2 minutes for her to finish up with another customer prior to my appointment. After all, what is 2 minutes? At 10:02 AM, I sat in her chair for her to put on my acrylics -basically she just glued them down and cut them to a length much longer than I wanted. I informed her that I wanted them shorter, as an inch from my finger is much to long for me -and she replied with, "don't worry, I'm going to file them down for you to the size and shape you want." I then followed up with asking her if I was still on schedule to get a pedicure as well and she told me, she would be sending me to my pedicure then I would come back to her for my gel polish. After she finished, she sent me off to the pedicure area -asking what number I wanted for my nail polish: "535" which is a gray / lavender color at 10:08 AM. On to my pedicure. I sat in that chair with no water or anything for 20 minutes. At 10:28, someone finally turned on my water and threw in a blue cube to get my pedicure started. First problem? The water was FREEZING. I told both workers next to me, one finally turned the knob and I left my feet in. At 10:41, a worker finally approached me and began cutting my toenails. Well, I wanted them filed down into squares, but okay; it was too late anyway since she already started clipping away with the cuticle cutter. From there, I reminded her I wanted gel color number "535" (the gray / lavender color) and she grabbed the box she had and nodded to me. I put on my earphones and shut my eyes. By the time she was done, I looked down and saw my toe nails were bright pink and I'm talking starburst the candy, pink. I remind her that my gel color was supposed to be "535" to which she nodded again and sat me down to the drying station to point a fan at my newly painted toe nails. I looked over at the gel nail color selections and see, she painted my nails with "536" not "535." Whatever, it's 11:10 now and I don't have time for them to correct it. After 10 minutes, I'm back in Cindy's chair for a quick file. I say quick because she didn't file them down to the length I wanted, she instead filed the sides to make it extra sharp. I remind her I need to be out at 11:30 which is in 10 minutes, at this point -as I needed to run important errands. She tells me it'll be 10 minutes. That matches my time, so I said fine. She ends up painting my nails the "536" pink starburst. Whatever. It hits 11:30 and I tell her that I'm not kidding, I really need to go. She says wait 5 more minutes. I tell her I can't. My boyfriend comes in and pays, she starts rushing, I left at 11:33 with nails looking like nothing I wanted and like they were just glued on... $62 down the drain. I suddenly remember why I stopped coming here. read more

What I asked for(large chunky silver glitter) vs. what I got(tiny blue and yellow craft store glitter). Shape is beautiful and very uniform but overall design is not even close to the picture I showed her. Going to take them off myself tonight and go back to my regular salon tomorrow. read more

Southland Nails - What I asked for(large chunky silver glitter) vs. what I got(tiny blue/yellow craft store glitter). - Nail Salons Near Me - Pacifica, California

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This was my first time as a customer and I do not recommend anyone to go. This business DO NOT FOLLOW Health Official guidelines for COVID. The tent outside their business is a cover up for health official. All services are handle indoor. I've watch the ladies take customers and seat them close to each other (no 6 feet distance) The ladies do not sanitize after every customer (as I've seen most business do) this place do not have hand sanitizers for their customers. I've notice all this during my pedicure which was to late for me to leave. My pedicure service was alright but not worth the price and a tip. read more

I went there 2 weeks after they reopened. They are expensive before and now its more expensive. A gel mani and a regular pedi cost me $78. I almost fell on the floor. Not coming back there again. read more