REI is an awesome store! Even though I'm not really an avid outdoorsman, it's always fun to walk…read morearound the store and look at all of the cool miscellaneous items that they have on display. In addition, although I don't need the hardcore camping and hiking equipment, they do have a large selection of shoes, shirts, hats, beanies, pants, etc. that an indoorsman like me (lol) will find useful. What I also thought was cool was that they offer some classes like "Camping Basics" and "How to Pack a Backpack." While some of these classes cost $50 for non-members, others are free and open to the public. Lastly, I loved their selection of dog equipment, which I could definitely see myself coming back for, as they had a few items that I haven't even seen at stores like PetSmart or Petco. All-in-all, REI's a really fun store, which I think that anybody, regardless of experience level, can visit and enjoy!

--Location/Parking-- Located in Columbia, its location can…read morebe a bit difficult to find, but once you are in the mall area there were plenty of parking. Shoutout to staff member Anna for helping me with my hiking boots. --Ambience-- Similar to all other REI, it looks like you are sucks into an outdoor adventure and every area is there to help choose and decide on your selection. --Service/Staff-- Anna helped me with my hiking boots and walking up and down the demo rock area and gave good recommendations on comfort and fit. --Products/Service-- I am super happy with my hiking boots and the return policy and being a member has its perks. Price can be on the high end, but it makes up in quality and service with their return policy. --Capacity-- The store is huge. I wouldn't be surprised if they can service 100+ people during a Black Friday rush. --Overall-- Outdoor equipment and accessories, this is my first stop!

I have had these folks do a tune up on my bike. I now have them working on my wife's bike. My…read morephilosophy is simple -m hire a professional and let them do the job. If I evaluate an "issue" I will address said - to this point I have not had anything to address.

Great place for any kind of bike and the right people to maintain it. The staff is friendly and…read morethey know all about any kind of bike. Wide range of new bikes at good prices, too. Whether you need a bolt or want to buy the best bikes in the world, this is the place to be. I go here for all of my mountain bikes and I can't say enough about how lucky we are to have a top notch cycle shop. 10 of 10.

I'd heard & read so much about Outspokin's customer service the past year that I decided a few…read moremonths ago that if at all possible I would wait until they had something in stock & give them my business. I have been looking for a bike since September. I first met Martin, a superb young man that was incredibly gracious & patient with me helping to decide what I actually needed. I stopped by a couple times when I was in Columbia (I live almost an hour away) & usually spoke with him but on occasion did speak with other reps that were just as gracious. This past Saturday I stopped in & was assisted by Laura. She, like Martin, was enjoyable to be around. The people in this shop treat everyone like family, like you belong there with them. Laura was awesome & spent a lot of time with me making sure I was confident in my investment & that I would be departing with no questions or concerns. I cannot say enough about her. I had a great experience & cannot recommend them enough. Not only to customers, but other business owners as well. You want your customers to feel like me & countless others? Want to know how to properly build a tribe? Go find out how they're doing their hiring, what they're doing to invest in their organizational culture. I wish more businesses were like them. Big thanks to Martin, Laura & the other kind folks that I crossed paths with. Your actions toward others speak volumes about the organization as much as you individually & is greatly appreciated.

Was talked down on like I did not know what I was talking about and was giving an attitude while…read moretrying to return my bike, I will not be going back here.

My 8 year old daughter wanted to learn how to skateboard, and I was eager to get a longboard after…read morenot riding in a decade. I found Salty's on Yelp, and off we went! I knew exactly what I wanted (Loaded Flex 2), but my daughter had lots of questions. The gentleman behind the counter named Mike was SO much help. He took his time and helped her select a board, helmet, and knee/elbow/wrist pads. After 4 months, we're both still very satisfied with our selections and ride almost daily. Long story short - Salty's is a great spot full on knowledgeable folks, and you get to shop and support a local business in the process. The only negative thing I can think of is there is a 3.9% service charge for credit card purchases, so either pay cash or debit to avoid this. It caught me off guard on a $550 purchase.

Never expected this from Salty's. Bought a pair of Katin trunks a few weeks ago and the threads are…read morealready coming out of the waistband. Went to the store to return or replace. The salesgirl said the threads coming out "looks really bad." The only relief offered from the store was for me to go through Katin's warranty process.

They were open on Monday which surprised me but also they answered the phone which was a great…read morestart. They said they could mount some carry-in tires for me that afternoon and they did a great job at a fair price. I appreciated the care and attention the entire team provided. I'll be back when in Columbia again.

Great service. Excellent selection of bikes. Very helpful staff. I found a perfect…read moreBike and they set it up the way I wanted.

A good amount of golf eqpt. Sold a new Callaway bag. Got a…read morefair price. But coulda been more. Staff is courteous and friendly.

This location is a very solid store! They have a nice selection of golf clubs and supplies, and the…read morestaff is very kind and helpful. I got a nice pair of golf shoes for $25, and left with some great advice on golf clubs. If I decide to go with a high-end used set, I'll definitely buy them from here. All-in-all it's a great little store!

My husband got me a size too small in a shoe... forest drive called over to the harbison location…read moreand manager, Sam, confirmed them having the size and held them for me. I arrived at the store approx 30 mins before closing. He greeted me by name and even assisted me looking at other shoes ( I don't know much about sneakers). I was able to find an even better shoe for my outfit and saved a few dollars! Learned a lot about Jordan's in the process....I'll definitely be back! :)

This place is terrible customer service terrible service so terrible everything to start with not…read moreone thing good about this place and when I complain about the place no one give me an answer I will never go back to this place

Poor customer service by Roman who is a store assistant manager. We thought we purchased two…read morefirearms we wanted however, after purchase, it was realized that the firearms were not the exact ones we wanted. Not going to get into full details but as their return policy is not posted anywhere in person or on the receipt, Roman is stating all firearms purchases are final as he also refused to advise me what time the store manager would arrive to the store the next day. He was extremely rude and is the complete opposite of their sales person code of conduct. Go to another place of business where people are treated with better dignity, and moreso, veterans and first responders.

Enjoy visiting the store . It is always clean and fairly well stocked …read more The Customer service here has been excellent each and every time . Good location in my area.