Have used GTG for 8+ years, excellent results every time. Highly recommend! They are open Monday…read morethru Friday

We took our Husky mix in to see Bentley today. This was his first professional groom. He was a…read morebit of a dirty mess. Bentley was very patient and kind. He sent Odin back looking like a sharp dressed young man. He did a wonderful jump on his fuzzy grinch feet. We will definitely book another appointment with Bentley!!

They are really good with my animals. Tyler and Rachael are amazing groomers. And everybody else…read morein the store is knowledgeable and helpful.

Only putting one star because can't put -5…read more Saturday 10/25/2025 We had a grooming appointment for a nail trim for my pup with Rachel Longo. We were running a little late and called the store to let them know. We got to the store just a few minutes after our set appointment time, when we arrived, I checked in with Rachel to let her know that we were there with our pup. Rachel was very testy and rude when she acknowledged that we were there. She was working on a smaller dog and stated that she had to finish with that dog. The poor dog was shaking and had eyes the size of saucers. As I was patiently waiting for her to finish the little dog started to yelp when she was working on it's ears. She rudely looked at me and snapped where is your dog. I explained that my husband was getting him out of our vehicle. She then put the little dog in the kennels and came to the front of the grooming area, snapped dogs name. I told her, she gave me the bill for the nail trim. At this time my husband came in with our pup and she opened the gate and ripped the leash out of my husband's hand. My husband was trying to speak with her, trying to explain our pups needs and she completely ignored him. We were able to explain that he had caught a back nail on my husband's Semi-truck steps and noticed that it had started to bleed a little. Rachel made a big deal about stomping back to the counter and got some tub, along with a muzzle. The whole time still having our pup being dragged with her. She then went into the back where the kennels and other dogs were. After a few minutes we hear her snapping at our pup and yelling at him to stop. By this time, I can only imagine how scared or nervous my pup is in her presence. We hear it a second time and my husband tells me get someone to go back and get our pup or he will. I got one of the customer service associates and she goes behind the door and gets our pup for us. Rachel comes out yelling at us that we have an unruly dog and should learn how to control him. My husband is trying to get the leash from her, and she will not give it back to him. At this point my husband does rip the leash out of Rachel's hand and get our pup back. Rachel yells at my husband "You can NOT bring me an out-of-control dog and expect me to do anything with him. My husband responded, "You need to learn your Breeds. My dog is very well trained. You have no right being around and dog/animal." As we're leaving Rachel starts to yell at me that I need to pay, which I had already done, and that I need to learn how to put my husband and pup in their "proper place". Both myself and my husband at this point are yelling that we are leaving and that we'll never come back. As I get through the door Rachel is still yelling that she trimmed my pups nails. We get in our vehicle and find that the nails have in fact not been trimmed. At time point my husband calls into the store to speak with a manager, only to get a shift leader, which was Sarah. As the Sarah is on the phone with my husband, Rachel proceeds to call my cell phone from her personal cell phone. I did not answer, she left a voicemail and then called a second time. I answered the second time and told her not to contact me again and if she did, I would contact Cabot Police for harassment then hung up. At this point Rachel starts texting my phone to say that she wants to apologize and make things right, she's not this type of person. She had just found out that a family member had passed away. I did message back not an excuse. She then continued in a total of 12 text messages trying to plead her case as to how her behavior should be forgiven. My last text to here after all of this was "I'm done and next message from you I will have Cabot police there" My husband had told Sarah to tell Rachel to quit calling and texting, or we would report harassment on not only Rachel but on Pet Supplies Plus. After all the text messages, cell phone calls, and speaking with the shift leader. I called Petsense in Beebe and was able to squeeze my pup in to get the nail trim completed for my pup and there was no issue whatsoever with my pup and the groomer at Petsense. So not only did I pay Pet Supplies Plus for not trimming the nails, I had to pay Petsense to do the trim that your company did not. I don't think that is fair to us or my pup. I don't think that the way my pup was treated at Pet Supplies Plus was fair either. We do NOT feel that any animal should ever be treated the way our pup was. It's uncalled for, along with cruel and disgusting behavior. WE WILL NOT BE BACK TO Pet Supplies Plus.

The staff @ Kamp K9 is awesome!! You can tell everyone that works there are pet lovers. They are…read morevery helpful. I love getting the daily "report cards" with pictures of my pups. It's also very helpful that my dogs can get they're vet necessities, if needed. Definitely a great boarding facility

My two lab 'babies' lol, have only gotten to go on their second visit, as we just found Kamp K-9…read morelast month, but they both 'dance' and get excited when asked if they want to go get 'pretty' and have a 'bath'. They met a new groomer today and she was so patient with them. They smelled 'beautiful, and their nails were painted so pretty. The girls always look forward to their next visit. It's a treat for them :) And always a treat for me to see them 'prissing' around, feeling good :)

Our first experience was 'fine,' but not great. For the cost and the 'luxury' service, I expected…read moremore. I decided to try again since it was very convenient. The next visit (a different provider delivered the service), the cut was terrible. Our pup's body fur was cut so short while her head had long hair. She looked terrible! It was nothing like the picture we gave as an example. We were home the entire time if any issues/concerns came up. We brush her regularly so matting was not an issue. We complained after the service and they offered to return within 3 days to 'fix it.' We declined because nothing could have been done. I would never recommend this service. I likely wouldn't even go if it was 'free.' Each groomer was kind to me as a customer.

Dat Pooch Mobile Dog Grooming is fabulous. (I am 'that' neurotic dog mom - the kind that parks…read moreoutside the salon all day ... just in case I'm needed). Dat Pooch solved my problems! I've used them twice for my 2 precious pups and was thrilled with the results both times. The puppies were proud ... and I was happy and relaxed.

02/08/16 Thank you SO much for pampering and beautifying…read moreDolly and Sammie on Monday! They are so silky, smell beautiful, and LOVE their nail polish! :) Also, thank you for making their 'treat' enjoyable for them. :) 01/17/2016 SO excited that I found K9 Pet Resort & Day Spa! I treat my 'fur babies' as my children, & I was very comfortable leaving my 2 girls there today. We were able to be seen on the same day we tried to make an appointment. The staff is great! They had much information about all the services they provide, & work closely w/a trainer there to teach your animals basic obedience skills. And have the ability to train your animal to Service Animal level For what received, the pricing was beyond what I would call reasonable. 2 large labs were completely groomed, even down to painted toenails ;) for $20/each, due to an in-store special running for the month of January 2016. ($5 extra for the polish) K-9 Resort and Day Spa is the only grooming/boarding/daycare facility in the area that is owned by a Veterinarian. This made me feel so comfortable knowing that IF anything were to go wrong, we were in good hands and my ladies were safe. Also a note: This business operates @ 2 locations.

horrible service. made reservations for upcoming surgery and needed handicap assistance in…read moretransporting animals to and from. they obliged saying they would and cancelled last minute acting as if they never agreed to it. Tristan was the manager who stated it and now caused surgery delays. No remorse, refused to let me speak to owner.

My cat Fisher needed his vaccines, a health certificate, and anxiety medicine for an upcoming…read moreflight. The veterinarian handled him well even though he was screaming and anxious. I was worried he would scratch her up, but she handled him well! The staff overall was very sweet, and they kept me up to date with everything that was happening.

Help my Gus he is doing so good now, would recommend this place for all pets,they are so nice to.read more

Please be careful of taking your dog to this place. My dog was taken here yesterday morning to play…read morewith other dogs, dropped off at about 11 am. By 3 pm he was left in the outdoor area alone and he was exhausted by the heat and passed away. My heart is absolutely broken. He was a wonderful, loved, funny, playful, and amazingly sweet bassett hound. His name was Grady. In the afternoons, I would let me play out in my backyard and would sit on the edge of the porch. Instead of playing, he would come up beside me and nudge my arm with his black nose until I put my arm around him. This is an absolute tragedy and these people have no idea how they have changed and affected my life. He slept with me in my bed everynight. He was my best friend and companion, and he should be with me right now. I know several people probably have taken there pets here without any adverse consequences, but from what happened in this situation, it is obvious that there is something lacking. My beloved dog is dead now and he wasn't sick or old. He was only 3 years old. His life was taken from him. For this reason, please do not take your pet to this place. For Grady's sake..... please.

Quick nail cut for my dog. Wonderful location! They really take care of the dogs thereread more

I have ask them specifically to do a certain cut and they wrote it down on his cards an highlighted…read moreit and even showed to us where it was highlighted. Well when we picked up the dog it was nothing like what was wrote down. Not even close. I called back to try and see if they even communicated with each other on what a client wanted and they stated that they do. So I preceded to ask why was the cut different than what we ask for and no one could give me an explanation except oh we are sorry. So I refused payment and told them that we would not be needing their service any longer. Then Nicky called me back and I told her that we were giving them the benefit of the doubt to get him right is why we took the dog back there. She said well you need to take him somewhere else and hung up. Which I already told them we would not be using them again but I guess stupid people need to get a last word in. Please never use these people that are not professional and that has been told to me by several people saying their dogs were messed up also. Can't post without giving a one star but it needs to be a negative star. BEWEAR OF THIS PLACE IF YOU LOVE YOUR DOG.

How lucky are we to find this wonderful store! My granddaughter has wanted a bunny for years and…read moreshe's 13. Miss Wilda was absolutely perfect. She gave us everything we needed and lots of wonderful advice how blessed are we!

HUGE waste of time! very shitty manager! tonya was very rude and we were lied to and talk to like…read morewe are stupid, they lack basic communication skills and have piss poor customer service would give them ZERO STARS