Thanks for getting Gruff in today for grooming. He looks so much better and is ready to party!! I…read moreknow he's a wiggle worm and appreciate your patience with him! Oh, and the new paint color, awnings and sign looks terrific!

Grooming is great! My dogs love her, kenneled them for 9 days and got updates and pictures every…read moreday.

I cannot say enough wonderful things about the Veterinarians and the entire staff at this clinic…read more From the very beginning, Dr. Sonya treated Eeyore with so much kindness, patience and genuine care. The Drs. are not only thoughtful, compassionate, and incredibly attentive, but extremely knowledgeable and truly exceptional at what they do. They truly go above and beyond, not only in the care they provide, but also in the way they explain things and answer questions. I know that with their staff, he is in the best hands! Dr. Rene took excellent care of Eeyore during his surgery and recovery is going very well. Dr Lowry was patient and kind when answering questions about his aftercare instructions. The ENTIRE staff is amazing, kind and considerate. They gave me comfort in a stressful time, and I will always be grateful to the Drs. and staff here.

I have been taking my pets here for over twenty years. I must admit that when it sold to new…read moreowners Dr. Rene and Sonya Lavergne, I was a little worried. The previous owner, Dr. Laura, was like family. Well, I can honestly say that Pinnacle Valley Westrock Animal Hospital is still the best for me and my family. While I have seen a number of veterinarians there, Dr. Sonya is my dogs PCP. She is the best. She knows her stuff, but more importantly, she loves animals. The love at Pinnacle Valley shows throughout the place. It isn't just Dr. Sonya but the entire staff there is firing on all cylinders. They are really kind people. You know when someone is an animal lover. It is a calling. That is definitely true of Dr. Sonya. The kindness Dr. Sonya and her staff have shown me in recent weeks while we were dealing with a dearly loved pet with a terminal illness was so appreciated and so meaningful to us, I cannot adequately describe how much it meant to my family and to me personally. I can't imagine taking my pets anywhere else. I just can't say enough good things about Pinnacle Valley Westrock Animal Hospital. If you are needing a new vet home for your furry family members, you owe it to youself and your pets to check them out. You'll be glad you did.

We boarded our cats while we were on vacation and Cantrell Animal Clinic is the best. They were…read morethere over a week and they were sitting in the laps of staff and were safe and happy. Both cats got their annual health exam and they are doing great.

Cantrell Animal Clinic is what all vets used to be like back in the olden days. Caring humans…read moreinstead of corporate automatons building a brand. Dr. Barnett was most informative and patient (even with the humans). I cannot recommend them more highly.

Always a great cut. So good with my Shih Tzu. Very loving place to bring g your dogs..read more

booked months in advance so plan ahead. having said that, they were very accommodating & were able…read moreto squeeze my dog in for a simple wash & nail trim between other groomings. very fun place for the dogs. there are fenced in areas for maybe less social dogs but the dogs that play well with others seem to just wander behind the counter & have fun w/ each other. good vibes. nice people. good wash.

It is so hard to find a qualified Avian Veterinarian. I am SO GRATEFUL to have Dr. Hawley nearby!…read moreShe is so kind to my little feather balls and best of all she knows exactly what she is doing. I spent thousands of dollars at "avian" vets when I was living in NYC, and more often than not I had to return over and over again because my pets were misdiagnosed. Not at Kiehl Ave! Both of my visits were quick and effective, no time or money wasted. They are very affordable. Birds are so difficult to treat. I took my little guy in for some digestive problems last week--one quick diagnostic test and a round of antibiotics later, everybody is eating and chirping and flying around. THANK YOU DR. HAWLEY! I don't know what I would have done without you.

Working here was one of the most toxic experiences I've had. The practice manager and owner created…read morean environment where employees felt undervalued, overworked, and manipulated. In my experience, there was a strong focus on the financial side of the business while employee well-being and morale seemed to be an afterthought. One of the most concerning aspects was the lack of professionalism. I frequently witnessed and endured management speaking negatively about employees to other employees, as well as showing confidential information on her computer, cell phone, and in person. which created an atmosphere of distrust and anxiety. Instead of fostering teamwork, it felt like people were constantly worried about becoming the next topic of conversation. The workload was excessive, expectations were unrealistic, and many employees were pushed to the point of burnout. During my time there, the practice lost nearly its entire staff within about a month. Rather than addressing the underlying issues, management appeared to simply "refresh" the staff with new hires. Unfortunately, I saw some of those new employees questioning whether they wanted to stay within their first week. Every workplace has challenges, but a high turnover rate and consistently low morale should be taken seriously. I hope leadership takes an honest look at the work environment and makes meaningful changes, because the employees and patients deserve better. The practice manager also frequently made demeaning and insulting comments about employees and former coworkers. I witnessed her ridicule a former doctor by mocking the way he excitedly flailed his arms after recognizing a mutual client his father knew. She then insinuated that his behavior meant he was autistic, using the term in a derogatory way. Regardless of the doctor's background or personality, mocking someone's mannerisms and using a developmental condition as the basis for a joke was unprofessional, disrespectful, and contributed to an unhealthy workplace culture. Another concern I had was the strong emphasis placed on recommending dental procedures. It often felt as though dentistry was viewed as the practice's primary source of revenue, and I frequently saw pet owners encouraged to schedule dental procedures that, in my opinion and based on what I observed, were not always clearly medically necessary. This created the impression that financial considerations were sometimes prioritized over individualized patient care, which made me uncomfortable as both an employee and an advocate for my patients.

Great people and made dog flea free and simply lovely after her bath. Thank y'all!!!!!read more

Kept dog 8 hours and when I called after 5 hours, they still hadn't worked on him. This happened…read moremore than once. It used to be a good place. Seems sketchy to me.

-TenderTouch is great! Besides being convenient as my neighborhood grooming salon, Andrea and Lynn…read moretake the best care of my two little dogs.Lucy gets her haircut 'just right' about once a month and both Lucy and Pepper regularly get their nails clipped,etc. Recently, Lucy has been getting a medicinal bath each week and receiving some very pro advice on clearing up a skin rash that she had. She looks, and is obviously feeling, so much better now!

Have been taking our Pomeranian there since we moved to the area. Even though the dog is a little…read morepsycho they always do a great job. We wouldn't use anyone else

They cut some of my dogs skin on the end of the ear and cut him in the inside of the earread more

They are really good with my animals. Tyler and Rachael are amazing groomers. And everybody else…read morein the store is knowledgeable and helpful.