How lucky are we to find this wonderful store! My granddaughter has wanted a bunny for years and she's 13. Miss Wilda was absolutely perfect. She gave us everything we needed and lots of wonderful advice how blessed are we! read more

HUGE waste of time! very shitty manager! tonya was very rude and we were lied to and talk to like we are stupid, they lack basic communication skills and have piss poor customer service would give them ZERO STARS read more

they were really nice and helpful to us and they did help us a lot thank you for for helping us out with the things

I brought my Shih-Tzu in for grooming. I explained in detail how I wanted his haircut. They cut him just like they would any Shih-Tzu and I didn't want that. I brought his prescription shampoo for his skin. The groomer didn't even use his shampoo. This was the worst decision so far since moving to Arkansas. read more

This place is awesome and everyone is so friendly! I had so much fun playing with the animals and they had everything we were looking for!

When this store opened we just like so many other in searcy we're excited! We couldn't wait to get stuff for our cat! We went in several times the staff was kind and asked if we needed help. It's always seemed clean.. I've seen cleaning carts out so I'm sure they are cleaned.. and I'm sure the staff (can't vouch for all of them) care about the animals. There was one young lady who was very friendly let my daughter pet different animals and she told her about them! Since then I haven't met another staff member that gave such an experience! And I didn't catch her name! But she was great! She even turned to help other customers looking at the animals after we left! We went in to get cat food as usual but this time my daughter saw the turtles.. which do poop every where so watch out (someone was there to clean it as we were there) but it hissed at her.. and the staff said they bite (didn't see any signs about the turtles biting) you'd think since they are free to roam the store there would be a sign warning that they do bite. She was able to pet the turtle but the second time walking past the aisles he/she was on the turkey hissed. This same day 03/02/2023 my daughter went over to the hamsters to look/pet them as she always does! This time she saw one pick it up and cried bc she wanted that one so badly! She was so excited to get a hamster! We bought the cage, bedding, food, etc. She named him Flufffy within 5 mins! Before leaving the cashier said if anything happens within 14 days being him back. I didn't think much of it.. well we got home set up the cage! Let him run in his exercise ball (which broke after a week).. he had water, food, plenty of bedding, an igloo! He was let out to run in his ball while we had it! Or we'd hold him! Exactly 12 days later we got up and around 11/12 my daughter went to his cage picked him up and said he's knocked out asleep.. he was actually dead. Nothing changed.. he ate the night before.. our home is set at 68-70 degrees. We kept him out of direct sunlight. Cleaned his cage as suggested! She held him the night before I saw him standing looking out his cage before we went to bed.. (normally he would bite on his cage.. this time he was not).. Idk if the hamster was sick before after reading the comments but there is no reason he should have passed away after 12 days. My daughter wasn't able to sleep bc this broke her heart that her first pet she picked for herself died.. :/ I haven't spoke to the store yet since he passed on Sunday! But today (Monday) I will be contacting the store to see what they say. I will update! Some of the stuff they sell you can find cheaper at the fish bowl (a local pet store down the road- we found a cat tent double the price at safari pets). Definitely check fish bowl out before coming here! read more

They are always super nice and ready to help! It's always very clean and the animals look taken care of. I love getting to see the bird and the turtle whenever they're out. I have a dog, 2 cats and a bearded dragon and I'm always satisfied when I'm shopping. My dog is getting old and she is needing thc treats on occasion and they are my go to place for purchase! read more

8 weeks ago paid $20.00 for our 10 & 12 lb fur babies nails trimmed. Today charged $30.00 and groomer needed me to hold the pups. Priced yourself out of a customer. read more

This store was heaven for me at first. I admired it so much and loved that they were a local business. Then I got to know the owners and the manager. They have zero respect for their employees. They care about themselves and their image over the wellbeing of their animals and employees. Awful read more

Wish i could give no star, they had a half decomposed fish in one of their tanks and when i told a worker they didn't care. There's always fish that are way too big for their tanks and one worker in particular is always rude and there's another one that manhandles the animals. Do better for the animals that are unfortunate enough to land there. read more

I have visited this place once and it was very hectic. They tried their best to help me but it took almost 20 mins. I have read so many other reviews and I can't say I'd recommend this place for anyone to visit. Take better care of your animals, employees and more importantly the customers that keep your business alive. read more

I called the store and asked about a product and told them I would be in to pick it up. When I got there I had to go and try to find it myself. Lots of times they are too busy to take care of customers properly. I have been in there a few times and that seems to be the case most of the time. Getting dogs nails clipped too expensive took my dog some place else. I only go there when I have too. read more

Purchased 5 fish from here. Told them it was for my new aquarium. Next day three of the five fish were dead. The other two don't look to well either. Called to see if they do water test and they said yes. Brought in two sample viles. After the test the guy said the readings looked normal. He asked, who I assume to be the manager what they should do. She said I didn't have enough water to do a complete test. I advised her that the same exact tank I got the fish from in the store, now have over 5 dead fish floating at the bottom! The same species I just purchased too! I was told that species is fragile and they do that all the time! She then said I needed to bring in the 3 dead fish and a receipt to get compensation! First of all my son was super upset and we buried them. Second I was just in the store the day before! Like I'm trying to cheat them out of $2 a fish to equal $6. That's just bad business and a crappy way to deal with it. I won't be returning. They could have let me know how much water to bring and just gave me new fish or anything but they did nothing. I don't want dirty water, sickly fish anyhow. If you do wanna buy here keep receipts for everything bc they won't trust you later. read more

I have previously worked here, about a year ago, and was used to them not caring that maggots where in pig cages, they wouldn't care about mold behind the fish tanks, they didn't care that they didn't have a breeders license and would breed rabbits, Guinea pigs, mice, rats, and crickets. Half of the time, the newborn pigs would be stored right next to pigs WITH RINGWORM. They wouldn't clean the cages out in the back store room, until they had maggots. Honestly, when Jason left safari pets, this place went even more downhill. Another thing I remember was them having a " lost " ball python for about 3 months running around the store. Middle of my shift one day, the python paid a visit to me in the middle of the fish department. They did not search for the missing snake. They had a loose snake in the store around children, and adults for MONTHS. I would never work here again, or buy any pets from this location! Also, WILDA IS THE WORST. She would harass employees, she would make another very far into pregnancy coworker clean the maggots and kitty litter, and honestly, she is the reason I quit. She and the owners are horrible people who do not care about anything besides money. They don't care about animals, or employees. They ban anyone who calls them out for the unsanitary mess that is this store. I don't care if I've been banned, I won't ever step in this store again, and I hope nobody ends up getting sick from one of the animals from this " pet shop " . read more

This is a great palce to take care of all your pets! The staff are all friendly and willing to help and can get you the answer you need. My family has been coming to this store for over 6 years and will keep coming back. Thanks read more

Good place for pet products and items. I always get my crickets for my bearded dragon there. Only thing is this new cricket counter. It's inaccurate by at least a dozen. But other than that 100% happy customer. read more

Just moved to the area and had seen a few good reviews about this place. Called to make an appointment, the guy on the phone was really nice. Got there and apparently all my info was taken down wrong but they happily took my dogs back. Paid a good price but noticed after picking them up it looked as though all they did was shampoo them and clip their nails. I asked specifically for an all over deshedding treatment (they have thick double coats). They said okay no problem. Got home and brushed nearly an entire dog out of my shepherd as well as leaving furbees all over the carpet. I've had shedding treatments done before and they didn't shed that much until the length of the treatment product was up (4-5 months). Plus some of their nails were split and torn. Pretty nice folks but not satisfied with their work. read more

Great store! it's a one stop shop. I have a cat, 2 dogs, & bearded dragon, anything I need for my pets , they have it, and everyone is very friendly. Thanks safari pets !! My beardie loves her recent upgraded terrarium!! read more

took my dog here for grooming and it was horrible. It looked like a blotched hack job. The place to me was also dirty and smelly and poorly stocked. I will not be going back. read more

I have to say I have a pit bull and a chihuahua and a chinchilla and fish and every time I go into the store I am always assisted and they have everything I need for my pets needs I am very happy with this store they are very clean and organized safari pets is the place to go read more