I had my hardwood floors sanded and refinshed by Southern Hardwoods in April 2013 and I am extremely pleased with the entire transaction and results! I had estimates from 5 different companies. I chose Southern Hardwoods because of their extensive experience and reasonable pricing, and had the added bonus of great customer service which really made the deal for me. The owner, James, was very attentive to my needs and went the extra mile to make sure all of my concerns and questions were addressed. The quality of the work was outstanding, and I too didn't want the extra expense of taking off the shoe moulding, so that saved a few hundred dollars right there. My floors are 50 years old and half of them were refinished about 20 years ago, while the other half had been covered with carpet by previous owners and had stains on them from the rubber/tar in the carpet padding. James evaluated the floors and felt reasonably confident that he could get the stains out, whereas others were more hesitant to comment one way or the other. I attribute this to the fact that when you do as many floors as James has done over 30 years, there are not many surprises out there. I had some stairs that were "really rough", and one of the treads was split down the middle. He fixed the tread and gave extra attention to the areas that needed it, and he really took a lot of pride in what he was doing. Because of my work schedule, I was only available to be at the house for the first part of the final finish coating, and James took the time to talk with me while he was working to explain the process of what he was doing, from the reason behind using the high end coating that he uses, to the technique he uses to actually spread the polyurethane to ensure a good finish. He also helped me problem solve the best way to put a finish on some pine tongue and groove ceiling I had installed by a carpenter that needed finishing, and I'm especially grateful for that!
If you want someone that you can trust to come into your home, treat it well and treat you well, then James with Southern Hardwoods is your man. I highly recommend him for any hardwood flooring needs you might have. Not only will you get great floors at a reasonable price, but you'll get the personal attention you'd want from a company that knows how to operate with integrity. Absolutely 5 stars!
William L.
Raleigh, NC read more