Special thanks to Ben for coming out to chat with us on short notice - Ben was professional,…read moreresponsive, and very honest. He was respectful of my time and showed up on time. I would highly recommend Ben for all of your pool and spa needs.

Out of all of the ones I called, Benjamin was able to fix the problem that others couldn't fix…read more This guy is honest about his work and worth the money. He did not let us down. I highly recommend his work.

Great service. Ultimate professional service. They corrected every issue I had and performed…read moreupgrades.

STAY AWAY FROM THESE LIARS AND CROOKS! Emiliano is unreliable and unprofessional. I paid him to…read moreinstall an update filter as he said mine was dying out, so upon his advice I decided to move forward since I figured he knows better. However it's been almost a month now and he STOLE my money and never completed the filter installation and other items he promised me as part of the service. Now he's avoiding my calls and messages after multiple attempts to reach out to him or Pazos. STAY AWAY FROM THESE THIEVES! Absolutely would NEVER recommend using Pazos or trusting them for anything. And if you or anyone you know uses them now, TELL THEM TO STAY AWAY BEFORE THIS HAPPENS TO THEM TOO

Finally someone Knowledgeable,, hard working, and HONEST in our neck of the woods. I cant tell you…read morehow wonderful Dennis is and what a good job he does for us on our pool and a coup[le small repairs. Makes most other companies we tired out here for weekly service look like a joke. Its so nice to look outside and see the pool clear, and clean and no follow up calls needed. THANK YOU DENNIS!!! YOU ARE A ROCKSTAR!

From the owner: We offer HIGH quality weekly pool cleaning in Dallas, Acworth, and Powder Springs. We also repair…read moreall pumps, filters, heaters, salt systems, underwater lights, and automation. We service and a process warranty on all manufactures including Pentair, Jandy, and Hayward. Give us a call to for a FREE pool estimate & inspection.

We purchased a home with a Desjoyaux pool and we were having some trouble. Jeff and Kurt were very…read morehelpful and went over and beyond to help us resolve the issue permanently. We are very thankful!

I have the patience of Job sometimes and often times to my detriment. If anyone is contemplating…read moregetting a Desjoyaux Pool in TN, think twice. I was so excited two years ago and this is what my pool has looked like for most of the summer. To be very clear, my beef is with the manufacturer/US Distributors out of Atlanta GA. Their customer service is well below acceptable. In a conversation a few weeks ago, one of their staff members (Jeff) actually laughed when I told him I had a green pond in my backyard with frogs. It's not a laughing matter, period. My pump was sent back to them, at my expense, over a month and a half ago. My pool continued to grow its own little ecosystem. They have neither reached out to address the issue or my concerns. I have been forced to mitigate my damages and prevent further damage to the rest of the equipment, again at my expense. Pool ownership is expensive in its own right but is balanced by the enjoyment it brings. There has been absolutely nothing enjoyable about dealing with this company. To say that their customer service is horrible is an understatement.

Need to drain water from my new Hot Tub and call for instructions and product to use which was the…read moreHot Tub System Flush and instructions to remove head rest and filter run motor on high for half hour.. then drain wipe clean replace with clean filter and balance water... Eaze Pezy

This company use to be wonderful but has gone downhill. I went online and filled out a service…read morerequest and never received a response. A few days later I called and nobody answered. I called the following day and again nobody answered so I left a message for them to call back and guess what. No return call. I called again and finally spoke with someone that informed me it would be $199.00 to come out to my home. Once they got here they would give me a quote. The $199 doesn't get deducted it's what they charge just to come to your home.I purchased my Hot Springs hot tub 20+ years ago and have never been charged for them to come out to my house. Something has changed at this place. They use to be a Hot Springs dealer only but appears no longer. If you purchase anything from them beware of these fees they started charging.

I use Just Pools to maintain my new Gunite pool. It's been over a year and I am always pleased…read more Best day of the week, or bi-week for me, is pool cleaning day. Thank you!

The most non-responsive company ever. The owner Gilbert came by initially and I hired them to do…read morepool cleaning service and instal a pool heater. Showed him what we planned on doing and he said ok. They came and installed the pool heater and never called to schedule it. When I got home and saw that it was installed, I spoke with Duncan, the manager and he said that it was installed, but did not work because the gas was not enough to the pool heater. They replaced the sand in the filter and lots of sand got into the pool and left a mess outside. I called and texted with the Owner and Duncan and they would not respond. The only way to get their attention was holding payment. They blame everyone except for themself. Needless to say they lost a client forever.

9-16-25 I DON'T recommend this pool supply store. the lady…read morethat runs this location is extremely rude and unprofessional. I called because the motor-pump quit working. She claimed it's not under warranty. Even though I tried getting simple information. She screamed and yelled at me and then hung up on me. This store doesn't even deserve 1 star.

Horrible customer service. Female from up north with a thick accent maybe Boston or New York with a…read morenasty attitude walked in. She rolled her eyes at me asked us for a telephone number. It was already on the bottles which every store we've ever gone and just scans it and it pulls it right up. She was talking to me like I owed her for pain and suffering in her life. Gave her the telephone number she grabbed both of the bottles and again with a nasty tone why the heck are these warm. I immediately asked for the container back and said I would go to a different store again horrible piss poor Customer Service.

Chris was great, very knowledgeable and professional. Answered the phone set up a service call,…read morefixed the problem with the Hot tub and I am a satisfied customer, will recommend to others.

From the owner: 20 yrs experience in field read more

Just came from a horrible experience with another pool company and Neil went out of his way to try…read moreto step in and help. He is now in the process of cleaning up their mess. He truly went above and beyond to try to help me. He has a new loyal customer.

Neil truly transformed my pool! It went from being laden with leaves and black mold to crystal…read moreclear. Neil communicates effectively and does a wonderful job with my pool.